mirror of https://github.com/itflow-org/itflow
Show 'none' for assets where warranty isn't set
This commit is contained in:
Marcus Hill
parent
e481accb79
commit
ea7f11f35f
78
ticket.php
78
ticket.php
|
|
@ -97,7 +97,7 @@ if(isset($_GET['ticket_id'])){
|
|||
$ticket_created_by_sql = mysqli_query($mysqli,"SELECT user_name FROM users WHERE user_id = $ticket_created_by");
|
||||
$row = mysqli_fetch_array($ticket_created_by_sql);
|
||||
$ticket_created_by_display = $row['user_name'];
|
||||
|
||||
|
||||
//Ticket Assigned To
|
||||
if(empty($ticket_assigned_to)){
|
||||
$ticket_assigned_to_display = "<span class='text-danger'>Not Assigned</span>";
|
||||
|
|
@ -110,21 +110,21 @@ if(isset($_GET['ticket_id'])){
|
|||
// }else{
|
||||
// $primary_contact_display = "<small class='text-danger'>Needs approval</small>";
|
||||
// }
|
||||
|
||||
|
||||
//Get Contact Ticket Stats
|
||||
$ticket_related_open = mysqli_query($mysqli,"SELECT COUNT(ticket_id) AS ticket_related_open FROM tickets WHERE ticket_status != 'Closed' AND ticket_contact_id = $contact_id ");
|
||||
$row = mysqli_fetch_array($ticket_related_open);
|
||||
$ticket_related_open = $row['ticket_related_open'];
|
||||
|
||||
|
||||
$ticket_related_closed = mysqli_query($mysqli,"SELECT COUNT(ticket_id) AS ticket_related_closed FROM tickets WHERE ticket_status = 'Closed' AND ticket_contact_id = $contact_id ");
|
||||
$row = mysqli_fetch_array($ticket_related_closed);
|
||||
$ticket_related_closed = $row['ticket_related_closed'];
|
||||
|
||||
|
||||
$ticket_related_total = mysqli_query($mysqli,"SELECT COUNT(ticket_id) AS ticket_related_total FROM tickets WHERE ticket_contact_id = $contact_id ");
|
||||
$row = mysqli_fetch_array($ticket_related_total);
|
||||
$ticket_related_total = $row['ticket_related_total'];
|
||||
|
||||
//Get Total Ticket Time
|
||||
|
||||
//Get Total Ticket Time
|
||||
$ticket_total_reply_time = mysqli_query($mysqli,"SELECT SEC_TO_TIME(SUM(TIME_TO_SEC(ticket_reply_time_worked))) AS ticket_total_reply_time FROM ticket_replies WHERE ticket_reply_archived_at IS NULL AND ticket_reply_ticket_id = $ticket_id");
|
||||
$row = mysqli_fetch_array($ticket_total_reply_time);
|
||||
$ticket_total_reply_time = $row['ticket_total_reply_time'];
|
||||
|
|
@ -142,22 +142,26 @@ if(isset($_GET['ticket_id'])){
|
|||
if(empty($client_tag_icon)){
|
||||
$client_tag_icon = "tag";
|
||||
}
|
||||
|
||||
|
||||
$client_tag_id_array[] = $client_tag_id;
|
||||
$client_tag_name_display_array[] = "<span class='badge bg-$client_tag_color'><i class='fa fa-fw fa-$client_tag_icon'></i> $client_tag_name</span>";
|
||||
}
|
||||
$client_tags_display = implode(' ', $client_tag_name_display_array);
|
||||
|
||||
// Get the asset warranty expiry
|
||||
|
||||
// Get & format asset warranty expiry
|
||||
$date = date('Y-m-d H:i:s');
|
||||
$dt_value = $asset_warranty_expire; //sample date
|
||||
$warranty_check = date('m/d/Y',strtotime('-8 hours'));
|
||||
|
||||
if($dt_value <= $date){
|
||||
$dt_value = "Expired on $asset_warranty_expire"; $color ='red';
|
||||
$dt_value = "Expired on $asset_warranty_expire"; $warranty_status_color ='red';
|
||||
}else{
|
||||
$color = 'green';
|
||||
}
|
||||
$warranty_status_color = 'green';
|
||||
}
|
||||
|
||||
if($asset_warranty_expire == '0000-00-00'){
|
||||
$dt_value = "None"; $warranty_status_color ='red';
|
||||
}
|
||||
|
||||
|
||||
?>
|
||||
|
|
@ -345,9 +349,9 @@ if(isset($_GET['ticket_id'])){
|
|||
<?php
|
||||
}
|
||||
?>
|
||||
|
||||
|
||||
<?php
|
||||
if(!empty($client_tags_display)){
|
||||
if(!empty($client_tags_display)){
|
||||
echo "$client_tags_display";
|
||||
}
|
||||
?>
|
||||
|
|
@ -363,7 +367,7 @@ if(isset($_GET['ticket_id'])){
|
|||
<br>
|
||||
<!-- <i class="fa fa-fw fa-info-circle text-secondary ml-1 mr-2 mb-2"></i>--><?php //echo $primary_contact_display; ?>
|
||||
<!-- <br>-->
|
||||
<i class="fa fa-fw fa-envelope text-secondary ml-1 mr-2 mb-2"></i>Related tickets: Open <strong><?php echo $ticket_related_open; ?></strong> | Closed <strong><?php echo $ticket_related_closed; ?></strong> | Total <strong><?php echo $ticket_related_total; ?></strong>
|
||||
<i class="fa fa-fw fa-envelope text-secondary ml-1 mr-2 mb-2"></i>Related tickets: Open <strong><?php echo $ticket_related_open; ?></strong> | Closed <strong><?php echo $ticket_related_closed; ?></strong> | Total <strong><?php echo $ticket_related_total; ?></strong>
|
||||
<hr>
|
||||
<?php
|
||||
if(!empty($location_name)){
|
||||
|
|
@ -423,34 +427,30 @@ if(isset($_GET['ticket_id'])){
|
|||
|
||||
<!-- Ticket asset details card -->
|
||||
<?php if(!empty($asset_id)){ ?>
|
||||
<div class="card card-body card-outline card-dark mb-3">
|
||||
<div>
|
||||
<h4 class="text-secondary">Asset</h4>
|
||||
<i class="fa fa-fw fa-desktop text-secondary ml-1 mr-2 mb-2"></i> Asset name: <strong><?php echo $asset_name; ?></strong>
|
||||
<br>
|
||||
<?php
|
||||
if(!empty($asset_os)) {
|
||||
?>
|
||||
<i class="fa fa-fw fa-tag text-secondary ml-1 mr-2 mb-2"></i> OS: <?php echo $asset_os; ?>
|
||||
<div class="card card-body card-outline card-dark mb-3">
|
||||
<div>
|
||||
<h4 class="text-secondary">Asset</h4>
|
||||
<i class="fa fa-fw fa-desktop text-secondary ml-1 mr-2 mb-2"></i> Asset name: <strong><?php echo $asset_name; ?></strong>
|
||||
<br>
|
||||
<?php
|
||||
if (!empty($asset_ip)) {
|
||||
?>
|
||||
|
||||
<?php if(!empty($asset_os)) { ?>
|
||||
<i class="fa fa-fw fa-tag text-secondary ml-1 mr-2 mb-2"></i> OS: <?php echo $asset_os; ?>
|
||||
<br>
|
||||
<?php
|
||||
}
|
||||
|
||||
if (!empty($asset_ip)) { ?>
|
||||
<i class="fa fa-fw fa-network-wired text-secondary ml-1 mr-2 mb-2"></i> IP: <?php echo "$asset_ip"; ?>
|
||||
<br>
|
||||
<?php
|
||||
}
|
||||
?>
|
||||
<?php
|
||||
if (!empty($asset_make)) {
|
||||
?>
|
||||
|
||||
if (!empty($asset_make)) { ?>
|
||||
<i class="fa fa-fw fa-tag text-secondary ml-1 mr-2 mb-2"></i> Model: <?php echo "$asset_make $asset_model"; ?>
|
||||
<br>
|
||||
<?php
|
||||
}
|
||||
?>
|
||||
|
||||
<?php
|
||||
if (!empty($asset_serial)) {
|
||||
?>
|
||||
<i class="fa fa-fw fa-barcode text-secondary ml-1 mr-2 mb-2"></i> Service Tag: <?php echo $asset_serial; ?>
|
||||
|
|
@ -458,21 +458,17 @@ if(isset($_GET['ticket_id'])){
|
|||
|
||||
<?php
|
||||
}
|
||||
?>
|
||||
<?php
|
||||
|
||||
if (!empty($asset_warranty_expire)) {
|
||||
?>
|
||||
<i class="fa fa-fw fa-tag text-secondary ml-1 mr-2 mb-2"></i> Warranty expire: <strong><font
|
||||
color="<?php echo $color ?>"> <?php echo $dt_value ?></font></strong>
|
||||
<i class="fa fa-fw fa-tag text-secondary ml-1 mr-2 mb-2"></i> Warranty expires: <strong><font color="<?php echo $warranty_status_color ?>"> <?php echo $dt_value ?></font></strong>
|
||||
<br>
|
||||
<?php
|
||||
}
|
||||
}
|
||||
?>
|
||||
?>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<?php } ?>
|
||||
<?php } ?>
|
||||
|
||||
<form action="post.php" method="post">
|
||||
<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
|
||||
|
|
|
|||
Loading…
Reference in New Issue