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Revert Reoslved count as ins included when you click on Closed Add Mouse Hover Effects to Header Open and Closed Status

This commit is contained in:
johnnyq 2024-10-31 13:39:51 -04:00
parent 5af8d6934b
commit 5a6cf0ccac
2 changed files with 6 additions and 18 deletions
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8
client_tickets.php
View File

@ -51,12 +51,12 @@ $sql = mysqli_query(
$num_rows = mysqli_fetch_row(mysqli_query($mysqli, "SELECT FOUND_ROWS()"));
//Get Total tickets open
// Get Total tickets open
$sql_total_tickets_open = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS total_tickets_open FROM tickets WHERE ticket_client_id = $client_id AND ticket_resolved_at IS NULL");
$row = mysqli_fetch_array($sql_total_tickets_open);
$total_tickets_open = intval($row['total_tickets_open']);
//Get Total tickets closed
// Get Total tickets closed
$sql_total_tickets_closed = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS total_tickets_closed FROM tickets WHERE ticket_client_id = $client_id AND ticket_resolved_at IS NOT NULL");
$row = mysqli_fetch_array($sql_total_tickets_closed);
$total_tickets_closed = intval($row['total_tickets_closed']);
@ -67,8 +67,8 @@ $total_tickets_closed = intval($row['total_tickets_closed']);
<div class="card-header py-2">
<h3 class="card-title mt-2"><i class="fa fa-fw fa-life-ring mr-2"></i><?php if (isset($_GET['unbilled'])) { echo "Unbilled "; } ?> Tickets
<small class="ml-3">
<a href="?client_id=<?php echo $client_id?>&status=Open" class="text-white"><strong><?php echo $total_tickets_open; ?></strong> Open</a> |
<a href="?client_id=<?php echo $client_id?>&status=Closed" class="text-white"><strong><?php echo $total_tickets_closed; ?></strong> Closed</a>
<a href="?client_id=<?php echo $client_id?>&status=Open" class="text-light"><strong><?php echo $total_tickets_open; ?></strong> Open</a> |
<a href="?client_id=<?php echo $client_id?>&status=Closed" class="text-light"><strong><?php echo $total_tickets_closed; ?></strong> Closed</a>
</small>
</h3>
<div class="card-tools">

16
tickets.php
View File

@ -29,10 +29,6 @@ if (isset($_GET['status']) && is_array($_GET['status']) && !empty($_GET['status'
if (isset($_GET['status']) && ($_GET['status']) == 'Closed') {
$status = 'Closed';
$ticket_status_snippet = "ticket_resolved_at IS NOT NULL";
} elseif ( isset($_GET['status']) && ($_GET['status']) == 'Resolved') {
// Default - Show open tickets
$status = 'Resolved';
$ticket_status_snippet = "ticket_resolved_at IS NOT NULL AND ticket_closed_at IS NULL";
} else {
// Default - Show open tickets
$status = 'Open';
@ -93,11 +89,6 @@ $sql_total_tickets_closed = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS to
$row = mysqli_fetch_array($sql_total_tickets_closed);
$total_tickets_closed = intval($row['total_tickets_closed']);
//Get Total tickets Resolved
$sql_total_tickets_resolved = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS total_tickets_resolved FROM tickets WHERE ticket_resolved_at IS NOT NULL AND ticket_closed_at IS NULL $ticket_permission_snippet");
$row = mysqli_fetch_array($sql_total_tickets_resolved);
$total_tickets_resolved = intval($row['total_tickets_resolved']);
//Get Unassigned tickets
$sql_total_tickets_unassigned = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS total_tickets_unassigned FROM tickets WHERE ticket_assigned_to = '0' AND ticket_resolved_at IS NULL $ticket_permission_snippet");
$row = mysqli_fetch_array($sql_total_tickets_unassigned);
@ -118,9 +109,8 @@ $user_active_assigned_tickets = intval($row['total_tickets_assigned']);
<div class="card-header py-2">
<h3 class="card-title mt-2"><i class="fa fa-fw fa-life-ring mr-2"></i>Tickets
<small class="ml-3">
<a href="?status=Open" class="text-white"><strong><?php echo $total_tickets_open; ?></strong> Open</a> |
<a href="?status=Resolved" class="text-white"><strong><?php echo $total_tickets_resolved; ?></strong> Resolved</a> |
<a href="?status=Closed" class="text-white"><strong><?php echo $total_tickets_closed; ?></strong> Closed</a>
<a href="?status=Open" class="text-light"><strong><?php echo $total_tickets_open; ?></strong> Open</a> |
<a href="?status=Closed" class="text-light"><strong><?php echo $total_tickets_closed; ?></strong> Closed</a>
</small>
</h3>
<div class='card-tools'>
@ -152,8 +142,6 @@ $user_active_assigned_tickets = intval($row['total_tickets_assigned']);
<div class="dropdown-menu">
<a class="dropdown-item" href="?status=Open&assigned=<?php echo $session_user_id ?>">Active tickets (<?php echo $user_active_assigned_tickets ?>)</a>
<div class="dropdown-divider"></div>
<a class="dropdown-item " href="?status=Resolved&assigned=<?php echo $session_user_id ?>">Resolved tickets</a>
<div class="dropdown-divider"></div>
<a class="dropdown-item " href="?status=Closed&assigned=<?php echo $session_user_id ?>">Closed tickets</a>
</div>
</div>