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Added the Ability to assign a contact from client in tickets

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johnnyq
2021-08-21 00:42:06 -04:00
parent 34093b50f9
commit 61710eecf6
3 changed files with 93 additions and 3 deletions
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69
ticket.php
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@@ -64,6 +64,25 @@ if(isset($_GET['ticket_id'])){
$ticket_priority_display = "-";
}
$contact_id = $row['contact_id'];
if(!empty($contact_id)){
$sql_contact = mysqli_query($mysqli,"SELECT * FROM contacts WHERE contact_id = $contact_id");
$row = mysqli_fetch_array($sql_contact);
$contact_name = $row['contact_name'];
$contact_title = $row['contact_title'];
$contact_email = $row['contact_email'];
$contact_phone = $row['contact_phone'];
$contact_extension = $row['contact_extension'];
$contact_mobile = $row['contact_mobile'];
$location_id = $row['location_id'];
if(!empty($location_id)){
$sql_location = mysqli_query($mysqli,"SELECT * FROM locations WHERE location_id = $location_id");
$row = mysqli_fetch_array($sql_location);
$location_name = $row['location_name'];
}
}
$ticket_assigned_to = $row['ticket_assigned_to'];
if(empty($ticket_assigned_to)){
$ticket_assigned_to_display = "<span class='text-danger'>Not Assigned</span>";
@@ -131,8 +150,8 @@ if(isset($_GET['ticket_id'])){
<span class="input-group-text"><i class="fa fa-fw fa-thermometer-half"></i></span>
</div>
<select class="form-control select2" name="status" required>
<option <?php if($ticket_stataus == 'Open'){ echo "selected"; } ?> >Open</option>
<option <?php if($ticket_stataus == 'Working'){ echo "selected"; } ?> >Working</option>
<option <?php if($ticket_status == 'Open'){ echo "selected"; } ?> >Open</option>
<option <?php if($ticket_status == 'Working'){ echo "selected"; } ?> >Working</option>
<option <?php if($ticket_status == 'On Hold'){ echo "selected"; } ?> >On Hold</option>
<option <?php if($ticket_status == 'Closed'){ echo "selected"; } ?> >Closed</option>
</select>
@@ -223,6 +242,52 @@ if(isset($_GET['ticket_id'])){
</div>
</div>
<?php if(!empty($contact_id)){ ?>
<div class="card mb-3">
<div class="card-body">
<div>
<h4 class="text-secondary">Contact</h4>
<i class="fa fa-fw fa-user text-secondary ml-1 mr-2 mb-2"></i> <?php echo $contact_name; ?>
<br>
<?php
if(!empty($location_name)){
?>
<i class="fa fa-fw fa-map-marker-alt text-secondary ml-1 mr-2 mb-2"></i> <?php echo $location_name; ?>
<br>
<?php
}
?>
<?php
if(!empty($contact_email)){
?>
<i class="fa fa-fw fa-envelope text-secondary ml-1 mr-2 mb-2"></i> <a href="mailto:<?php echo $client_email; ?>"><?php echo $client_email; ?></a>
<br>
<?php
}
?>
<?php
if(!empty($contact_phone)){
?>
<i class="fa fa-fw fa-phone text-secondary ml-1 mr-2 mb-2"></i> <?php echo $contact_phone; ?>
<br>
<?php
}
?>
<?php
if(!empty($contact_mobile)){
?>
<i class="fa fa-fw fa-mobile text-secondary ml-1 mr-2 mb-2"></i> <?php echo $contact_mobile; ?>
<br>
<?php
}
?>
</div>
</div>
</div>
<?php } ?>
<div class="card card-body mb-3">
<h4 class="text-secondary">Details</h4>
<div class="ml-1"><i class="fa fa-fw fa-thermometer-half text-secondary mr-2 mb-2"></i> <?php echo $ticket_priority_display; ?></div>