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Update Bulk Ticket assign action: Updated button, not notifies newly assigned tech via email and in app notification and now logs properly

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johnnyq
2024-01-26 20:21:55 -05:00
parent fd48d991d9
commit 6dbbb232ed
2 changed files with 100 additions and 24 deletions
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41
tickets.php
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@@ -121,32 +121,31 @@ $user_active_assigned_tickets = intval($row['total_tickets_assigned']);
</div>
</div>
<div class="col-sm-8">
<div class="float-right">
<div class="btn-group float-right">
<div class="btn-group">
<button class="btn btn-outline-dark dropdown-toggle" style="border-top-right-radius: 0; border-bottom-right-radius: 0;" type="button" id="dropdownMenuButton"
data-toggle="dropdown">
<i class="fa fa-fw fa-envelope"></i> My Tickets
<button class="btn btn-outline-dark dropdown-toggle" id="dropdownMenuButton" data-toggle="dropdown">
<i class="fa fa-fw fa-envelope mr-2"></i>My Tickets
</button>
<div class="dropdown-menu">
<a class="dropdown-item" href="?status=Open&assigned=<?php echo $session_user_id ?>">Active tickets (<?php echo $user_active_assigned_tickets ?>)</a>
<a class="dropdown-item " href="?status=Closed&assigned=<?php echo $session_user_id ?>">Closed tickets</a>
</div>
<a href="?assigned=unassigned" class="btn btn-outline-danger"><i class="fa fa-fw fa-exclamation-triangle"></i>
Unassigned Tickets | <strong> <?php echo $total_tickets_unassigned; ?></strong></a>
<!-- <a href="#" class="btn btn-outline-info"><i class="fa fa-fw fa-cogs"></i> Tasks</a>-->
<div class="dropdown ml-2" id="multiActionButton" hidden>
<button class="btn btn-default dropdown-toggle" type="button" data-toggle="dropdown">
<i class="fas fa-fw fa-list mr-2"></i>Selected (<span id="selectedCount">0</span>)
</button>
<div class="dropdown-menu">
<a class="dropdown-item" href="#" data-toggle="modal" data-target="#bulkAssignTicketModal">
<i class="fas fa-fw fa-user-check mr-2"></i>Assign Tech
</a>
</div>
</div>
</div>
<a href="?assigned=unassigned" class="btn btn-outline-danger">
<i class="fa fa-fw fa-exclamation-triangle mr-2"></i>Unassigned Tickets | <strong> <?php echo $total_tickets_unassigned; ?></strong>
</a>
<div class="dropdown ml-2" id="multiActionButton" hidden>
<button class="btn btn-secondary dropdown-toggle" type="button" data-toggle="dropdown">
<i class="fas fa-fw fa-layer-group mr-2"></i>Bulk Action (<span id="selectedCount">0</span>)
</button>
<div class="dropdown-menu">
<a class="dropdown-item" href="#" data-toggle="modal" data-target="#bulkAssignTicketModal">
<i class="fas fa-fw fa-user-check mr-2"></i>Assign Tech
</a>
</div>
</div>
</div>
</div>
@@ -252,9 +251,7 @@ $user_active_assigned_tickets = intval($row['total_tickets_assigned']);
<input type="hidden" name="csrf_token" value="<?php echo $_SESSION['csrf_token'] ?>">
<div class="table-responsive-sm">
<table class="table table-striped table-borderless table-hover">
<thead class="text-dark <?php if ($num_rows[0] == 0) {
echo "d-none";
} ?>">
<thead class="text-dark <?php if (!$num_rows[0]) { echo "d-none"; } ?>">
<tr>
<td class="pr-0">
<div class="form-check">