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append client_id to the uri for agent ticket links so that the when clicked will take them to the client section and show client header along with the bread crumbs link of client tickets

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johnnyq
2026-01-19 16:24:31 -05:00
parent 3cfe38c948
commit ae1d71dcd7
4 changed files with 15 additions and 13 deletions
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4
client/post.php
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@@ -211,7 +211,7 @@ if (isset($_GET['approve_ticket_task'])) {
// Notify tech
mysqli_query($mysqli, "INSERT INTO notifications SET notification_type = 'Ticket', notification = '$session_contact_email approved ticket task $task_name', notification_action = 'ticket.php?ticket_id=$ticket_id', notification_client_id = $session_client_id, notification_user_id = $created_by");
mysqli_query($mysqli, "INSERT INTO notifications SET notification_type = 'Ticket', notification = '$session_contact_email approved ticket task $task_name', notification_action = 'ticket.php?ticket_id=$ticket_id&client_id=$session_client_id', notification_client_id = $session_client_id, notification_user_id = $created_by");
// TODO: Email agent
// Logging
@@ -237,7 +237,7 @@ if (isset($_POST['add_ticket_feedback'])) {
if ($feedback == "Bad") {
$ticket_details = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT ticket_number FROM tickets WHERE ticket_id = $ticket_id LIMIT 1"));
$ticket_number = intval($ticket_details['ticket_number']);
appNotify("Feedback", "$session_contact_name rated ticket $config_ticket_prefix$ticket_number as bad (ID: $ticket_id)", "/agent/ticket.php?ticket_id=$ticket_id", $session_client_id, $ticket_id);
appNotify("Feedback", "$session_contact_name rated ticket $config_ticket_prefix$ticket_number as bad (ID: $ticket_id)", "/agent/ticket.php?ticket_id=$ticket_id&client_id=$session_client_id", $session_client_id, $ticket_id);
}
// Custom action/notif handler