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Do not add Signature on ticket comment if Public only when reply is emailed

This commit is contained in:
johnnyq 2026-01-12 15:18:22 -05:00
parent e02a6fc5e6
commit c154113474
1 changed files with 1 additions and 1 deletions
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2
agent/post/ticket.php
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@ -1591,7 +1591,7 @@ if (isset($_POST['add_ticket_reply'])) {
$ticket_reply_type = 'Internal';
}
// Add Signature to the end of the ticket reply if not Internal and if there is reply
if ($ticket_reply !== '' && $ticket_reply_type !== 'Internal') {
if ($ticket_reply !== '' && $ticket_reply_type !== 'Internal' && $send_email == 1) {
$ticket_reply .= getFieldById('user_settings',$session_user_id,'user_config_signature', 'raw');
}