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FEATURE: Auto Populate Create Ticket when selecting a template, remove old ticket mail parser code

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This commit is contained in:
johnnyq
2024-10-20 14:34:09 -04:00
parent 061e912123
commit c214c12d00
7 changed files with 64 additions and 1452 deletions
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60
ticket_add_modal.php
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@@ -62,19 +62,44 @@
<?php } ?>
<div class="form-group">
<label>Template</label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-cube"></i></span>
</div>
<select class="form-control select2" id="ticket_template_select" name="ticket_template_id" required>
<option value="0">- Choose a Template -</option>
<?php
$sql_ticket_templates = mysqli_query($mysqli, "SELECT * FROM ticket_templates WHERE ticket_template_archived_at IS NULL ORDER BY ticket_template_name ASC");
while ($row = mysqli_fetch_array($sql_ticket_templates)) {
$ticket_template_id_select = intval($row['ticket_template_id']);
$ticket_template_name_select = nullable_htmlentities($row['ticket_template_name']);
$ticket_template_details_select = nullable_htmlentities($row['ticket_template_details']);
?>
<option value="<?php echo $ticket_template_id_select; ?>"
data-subject="<?php echo $ticket_template_name_select; ?>"
data-details="<?php echo $ticket_template_details_select; ?>">
<?php echo $ticket_template_name_select; ?>
</option>
<?php } ?>
</select>
</div>
</div>
<div class="form-group">
<label>Subject <strong class="text-danger">*</strong></label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-tag"></i></span>
</div>
<input type="text" class="form-control" name="subject" placeholder="Subject" required>
<input type="text" class="form-control" id="subjectInput" name="subject" placeholder="Subject" required>
</div>
</div>
<?php if($config_ai_enable) { ?>
<div class="form-group">
<textarea class="form-control tinymceai" id="textInput" name="details"></textarea>
<textarea class="form-control tinymceai" id="detailsInput" name="details"></textarea>
</div>
<div class="mb-3">
@@ -83,7 +108,7 @@
</div>
<?php } else { ?>
<div class="form-group">
<textarea class="form-control tinymce" rows="5" name="details"></textarea>
<textarea class="form-control tinymce" id="detailsInput" rows="5" name="details"></textarea>
</div>
<?php } ?>
@@ -361,3 +386,32 @@
</div>
</div>
</div>
<script>
document.addEventListener("DOMContentLoaded", function() {
var templateSelect = $('#ticket_template_select');
var subjectInput = document.getElementById('subjectInput');
var detailsInput = document.getElementById('detailsInput');
templateSelect.on('select2:select', function(e) {
var selectedOption = e.params.data.element;
var templateSubject = selectedOption.getAttribute('data-subject');
var templateDetails = selectedOption.getAttribute('data-details');
// Update Subject
subjectInput.value = templateSubject || '';
// Update Details
if (typeof tinymce !== 'undefined') {
var editor = tinymce.get('detailsInput');
if (editor) {
editor.setContent(templateDetails || '');
} else {
detailsInput.value = templateDetails || '';
}
} else {
detailsInput.value = templateDetails || '';
}
});
});
</script>