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Fix Mail Parser, inserting \r \n

This commit is contained in:
johnnyq 2023-04-11 11:23:19 -04:00
parent ca6e3c229e
commit d27c83ab66
2 changed files with 6 additions and 7 deletions
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9
cron_ticket_email_parser.php
View File

@ -59,12 +59,11 @@ function addTicket($contact_id, $contact_name, $contact_email, $client_id, $date
$ticket_number = intval($ticket_number_sql['config_ticket_next_number']);
$new_config_ticket_next_number = $ticket_number + 1;
mysqli_query($mysqli, "UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = 1");
// Prep ticket details
//$message = nl2br(htmlentities(strip_tags($message)));
$message = mysqli_real_escape_string($mysqli, nl2br($message));
$message = mysqli_real_escape_string($mysqli, "<i>Email from: $contact_email at $date:-</i> <br><br>$message");
// Prep ticket details
$message = nl2br($message);
$message = mysqli_real_escape_string($mysqli, "<i>Email from: $contact_email at $date:-</i> <br><br>$message");
mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$message', ticket_priority = 'Low', ticket_status = 'Open', ticket_created_by = 0, ticket_contact_id = $contact_id, ticket_client_id = $client_id");
$id = mysqli_insert_id($mysqli);

4
ticket.php
View File

@ -44,8 +44,8 @@ if (isset($_GET['ticket_id'])) {
$ticket_number = intval($row['ticket_number']);
$ticket_category = htmlentities($row['ticket_category']);
$ticket_subject = htmlentities($row['ticket_subject']);
$ticket_details = $purifier->purify($row['ticket_details']);
//$ticket_details = $row['ticket_details'];
//$ticket_details = $purifier->purify($row['ticket_details']);
$ticket_details = $row['ticket_details'];
$ticket_priority = htmlentities($row['ticket_priority']);
//Set Ticket Bage Color based of priority
if ($ticket_priority == "High") {