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Tickets - Fix bulk assign 

Fix bulk assigning tickets to agents
This commit is contained in:
wrongecho 2025-04-01 09:03:33 +01:00
parent 090f4cb560
commit dc49f80cc3
1 changed files with 1 additions and 1 deletions
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2
post/user/ticket.php
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@ -732,7 +732,7 @@ if (isset($_POST['bulk_assign_ticket'])) {
$agent_name = "No One";
} else {
// Get & verify assigned agent details
$agent_details_sql = mysqli_query($mysqli, "SELECT user_name, user_email FROM users LEFT JOIN user_settings ON users.user_id = user_settings.user_id WHERE users.user_id = $assign_to AND user_settings.user_role > 1");
$agent_details_sql = mysqli_query($mysqli, "SELECT user_name, user_email FROM users LEFT JOIN user_settings ON users.user_id = user_settings.user_id WHERE users.user_id = $assign_to");
$agent_details = mysqli_fetch_array($agent_details_sql);
$agent_name = sanitizeInput($agent_details['user_name']);