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itflow
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130 Commits

Author SHA1 Message Date
AFTECH.RO 052d418bad
Update ticket.php 
Re-make of Related tickets (total open and closed) and contact card, showing previous ticket and status of it. Also, made the contact mobile and contact phone clickable (tel:$contact_phone)
 2023-05-13 02:30:34 +01:00
johnnyq 37fb696e63 Replace the remaining php files with nullable_htmlentites() 2023-05-11 18:27:48 -04:00
johnnyq 043a9cfa0a Fixed Ticket Reply currently an issue where required fields using TinyMCE wont POST looking into it 2023-05-08 22:15:23 -04:00
johnnyq 01a37cb1e1 Replace Summernote WYSIWYG with TinyMCE 2023-05-08 18:44:00 -04:00
johnnyq 018f52eb67 Revert for now added HTML Purify to client tickets as well 2023-05-08 14:38:42 -04:00
johnnyq eb9a8000b1 Fix Rendering issues with tickets editing because ticket client_tickets and ticket all share the same edit modal which already uses htmlentites to prevent xss but so it doesnt conflict with htmlpurify in ticket details we decided to split the vars to ticket_details and ticket_details_edit which is unfilter initially but gets filtered in the modals 2023-05-08 13:52:43 -04:00
Marcus Hill 3a83a701b5 Ticket autoclose: Clarify auto-close help wording; only show as ticket status option if enabled 2023-05-08 09:43:46 +01:00
Marcus Hill dc2293c8dd Add auto close ticket feature 2023-05-01 02:02:45 +01:00
Marcus Hill a3d8f5ab48 Ticket attachments (email) 
Email to ticket parser: Add support for email attachments
 2023-04-30 10:52:15 +01:00
johnnyq b784c48120 Opps Fix 2023-04-12 16:48:35 -04:00
johnnyq d27c83ab66 Fix Mail Parser, inserting \r \n 2023-04-11 11:23:19 -04:00
Marcus Hill a26f3087fc Change client - fix code smell 2023-04-10 19:13:31 +01:00
Marcus Hill 2f19967a0d Comment ticket_created_by 2023-04-10 18:55:42 +01:00
Marcus Hill 1aa33585a0 Ticketing - add ability to change client 2023-04-10 18:52:23 +01:00
johnnyq 20dbe285e8 Remove HTML Entity Decode from the HTML Purifier as this is not needed now 2nd attempt in ticket replies 2023-03-11 21:48:30 -05:00
johnnyq 16b20c0bfa Remove HTML Entity Decode from the HTML Purifier as this is not needed now 2023-03-11 21:47:11 -05:00
johnnyq b5ae7b3d86 Used HTMLPUrify to Purify the output of Tickets, Documents, Document Templates. Removed Redundant htmlentities in edit document edit ticket etc, Removed Company ID from Document Template Details 2023-03-11 21:24:35 -05:00
johnnyq 48fe49cf77 BREAKING CHANGES - MAKE FULL BACKUP BEFORE PROCEEDING - Requires Manual Intervention on files see Forum Post Make sure you run the Database update directly after update. This Removes Multi-Company Functionality. Fixes issues with Reponsive tables and bunch of other UI and small Fixes 2023-03-11 16:16:46 -05:00
johnnyq 75b14b4f6f Update to change the client tag to singular as it references one record the table name should remain plural 2023-02-25 15:27:23 -05:00
Marcus Hill 67ea16e4fc Allow searching the main clients list by client tags. 
- DB Change: Prefixed columns in client_tags table with client_tags_
- Updated existing SQL references to client_tags.client_id and client_tags.tag_id to new names
- clients.php: Added SQL joins/where/groupby logic to allow searching via tags
 2023-02-25 19:00:31 +00:00
johnnyq f7552cd25a Finished up santizeInput Conv and UI updates 2023-02-23 16:09:37 -05:00
johnnyq 2b50302cf9 Fixed Ticket Regression which broke ticket asset, vendor and contact display 2023-02-21 11:42:24 -05:00
johnnyq 95f190c89d More UI work and santitizeInput migrations 2023-02-20 22:02:39 -05:00
johnnyq 32743e629d Fix issue when updating contact notes via contact details it overwrite every contacts notes more logging and alerting 2023-02-14 14:36:56 -05:00
Marcus Hill 5bb4296f14 Adjust core files to 4 spaces 2023-02-12 14:40:10 +00:00
Marcus Hill 615f317d2b General cleanup/formatting 2023-02-09 12:29:12 +00:00
Marcus Hill b36719eb99 General cleanup/tidying 2023-02-09 11:32:40 +00:00
johnnyq bdc71d3163 Make vendor selection work under create and edit ticket, also add vendor info card to ticket details This will be useful if you are also working with a vendor like Microsoft or Internet provider etc 2023-01-26 16:49:18 -05:00
johnnyq a8379e331d Added Updated Date Time on Ticket Details 2023-01-24 16:35:16 -05:00
Marcus Hill ad2390d0ea General tidy/spacing cleanups 2023-01-23 21:09:44 +00:00
Marcus Hill 0acfda64ba Fix service history hyperlink, tidy text a little (#384) 2023-01-19 20:51:34 +00:00
Marcus Hill 7e81882bff Separate out time tracking and collision detection JS into separate javascript files 2023-01-03 20:30:39 +00:00
Marcus Hill a780df5205 Change spacing to 4 spaces; general refactor/tidy up 2023-01-03 20:20:54 +00:00
Marcus Hill d8410d95b2 Rem old commented code 2023-01-03 20:00:01 +00:00
Marcus Hill d842dbb863 Revert "Hide invoice ticket button for techs" 
This reverts commit 6df24d859e.
 2022-12-29 22:29:54 +00:00
Marcus Hill 6df24d859e Hide invoice ticket button for techs 2022-12-28 20:51:24 +00:00
Johnny e48934791a
Merge pull request #503 from wrongecho/client-avatar 
Make separate avatar photo URLs for client/agent replies.
 2022-12-11 13:14:56 -05:00
Marcus Hill 0706af1608 Make separate avatar photo URLs for client/agent replies. Fixes #501 2022-12-11 10:50:16 +00:00
Marcus Hill 601b5f89e9 Email parse edits 2022-12-11 02:02:00 +00:00
johnnyq b6e540825f Format output for the proper code syntax, this should fix many various issues with output formatting and page breakage 2022-12-02 19:58:21 -05:00
johnnyq 7e9597d923 Updated Ticket Icons everywhere to a more suitable icon life-ring instead of a carnival ticket 2022-10-01 15:00:48 -04:00
johnnyq d7090d3286 Reworked Client Section URL routing to be standard with standard URL routing of ITFlow. It was just too confusing to mix to different URL routing operations 2022-09-18 14:00:31 -04:00
Marcus Hill fc3b83d43a Allow for tickets to be unassigned after being assigned to an agent. 
Hide accountants from ticket assignment list on ticket.php.
 2022-05-11 20:27:18 +01:00
Marcus Hill 0a483cf13a Only show active/non-archived agents for new ticket assignment 2022-04-16 12:32:23 +01:00
Marcus Hill ac42cb82a8 Fix closed by being in caps 2022-04-15 12:00:41 +01:00
johnnyq fd8188095e New Feature Enable/Disable ITFlow Modules now using the automated DB updater 2022-04-14 22:59:36 -04:00
Marcus Hill ca629801af Change all "AND" / "OR" to && / || 2022-04-14 18:40:51 +01:00
Marcus Hill f3ac8df7d5 Only run contact ticket stats if contact id is not null 2022-04-07 21:07:00 +01:00
johnnyq fdf9d67910 Allow to Add Ticket to an exiting invoice item line 2022-04-02 20:50:55 -04:00
johnnyq 3a872ae433 Allow invoicing a closed ticket 2022-04-02 20:07:36 -04:00