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itflow
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Author SHA1 Message Date
Marcus Hill b9431645d3 Ticket Statuses 
Standardize on 5 consistent ticket states:-
- New (Red/Danger)
- Open (Blue/Primary)
- On Hold (Green/Success)
- Auto Close (Dark/black)
- Closed (Dark/black)

Update parts of the app where these have deviated from, as they have not been updated everywhere.
Other states may be configurable in future via custom fields.
 2024-03-03 00:13:29 +00:00
johnnyq 7975505823 feat. Updated Bulk Close Ticket to allow for a Private Note instead of public 2024-01-31 14:49:25 -05:00
johnnyq 731b60b07a Feature: Added Bulk Ticket Closure 2024-01-30 16:04:29 -05:00