5 Commits

Author	SHA1	Message	Date
johnnyq	d08ef6184a	Add optional ticket SLAs ... Response/resolution targets stamped at creation from per-client/priority assignments, business-hours due date math, warn/breach alert stages via cron/ticket_sla.php, ticket list coloring, per-ticket SLA override, admin page for plans/assignments/business hours. DB update 2.5.0. No behavior change unless SLAs are assigned. Bulk reply now only counts Public replies as first response.	2026-07-29 00:00:42 -04:00
johnnyq	9d540f4bfe	Replace Function customAction() with triggerCustomAction()	2026-07-14 17:43:55 -04:00
johnnyq	f1836c70cd	Replace Function logAction() with logAudit()	2026-07-14 17:35:23 -04:00
johnnyq	b57ddc0e5c	Replace Function sanitizeInput() with just escapeSql() and update all instances throughout	2026-07-14 17:17:50 -04:00
wrongecho	e7dcc6df3c	Tickets API - Add ability to resolve ticket in post request with only a ticket ID and client ID via resolve.php endpoint	2025-09-23 09:28:27 +01:00