itflow

Commit Graph

Author	SHA1	Message	Date
Marcus Hill	6c0e7c5b26	- Use PHP Mime Mail Parser library for better parsing of email message encoding (requires php-mailparse extension) - Move reply code to own function - Replies from other registered client contacts are nicely shown (and visible in portal) even if they aren't the ticket contact - Fixed bug where ticket numbers didn't increase when creating 2 tickets in the same loop	2023-01-31 17:43:53 +00:00
Marcus Hill	b1a1b8d675	- Add functionality for unregistered contacts to auto-register and raise tickets based on the configured client domain (client > website) - Change logic for Processed emails - now moved to a folder under the inbox called ITFlow_Processed - Add flagging for unprocessed emails (for closed tickets and contacts that couldn't be registered) - General housekeeping	2023-01-31 00:23:31 +00:00
wrongecho	b19c7a6f49	Merge branch 'master' into code-tidy	2023-01-23 19:21:43 +00:00
Marcus Hill	2c7a704b6b	Remove redundant (default) arguments	2023-01-21 17:26:06 +00:00
Marcus Hill	fb6848f508	Add configuration setting to control whether clients should get automatic ticket-related emails (ticket open/close)	2023-01-21 15:47:01 +00:00
Marcus Hill	4e5729bb8a	Update new ticket email to use email function, small bugfix for subject line	2022-12-18 14:36:15 +00:00
Marcus Hill	2e69160493	Add email notification for tickets raised via email	2022-12-18 11:42:59 +00:00
Marcus Hill	580a6cf53e	Adjust client reply type to Client, not public. Public is for agent replies that are customer visible	2022-12-17 23:18:14 +00:00
johnnyq	d2fdc5f7d8	Spruce up the share UI modal and client logins	2022-12-14 22:18:44 -05:00
johnnyq	83bcae3962	Parse Tickets based off of configured Ticket Prefix	2022-12-12 19:44:55 -05:00
johnnyq	791125a060	Rename email parser file	2022-12-12 19:25:47 -05:00

11 Commits