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Added Edit and delete ticket updates funtionality

This commit is contained in:
johnnyq 2021-08-20 23:10:48 -04:00
parent 11a932194a
commit 5c46e57a21
3 changed files with 70 additions and 4 deletions
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27
edit_ticket_update_modal.php Normal file
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@ -0,0 +1,27 @@
<div class="modal" id="editTicketUpdateModal<?php echo $ticket_update_id; ?>" tabindex="-1">
<div class="modal-dialog modal-lg">
<div class="modal-content bg-dark">
<div class="modal-header">
<h5 class="modal-title"><i class="fa fa-fw fa-edit"></i> Editing Ticket Update</h5>
<button type="button" class="close text-white" data-dismiss="modal">
<span>&times;</span>
</button>
</div>
<form action="post.php" method="post" autocomplete="off">
<input type="hidden" name="ticket_update_id" value="<?php echo $ticket_update_id; ?>">
<div class="modal-body bg-white">
<div class="form-group">
<textarea class="form-control summernote" rows="8" name="ticket_update"><?php echo $ticket_update; ?></textarea>
</div>
</div>
<div class="modal-footer bg-white">
<button type="button" class="btn btn-secondary" data-dismiss="modal">Cancel</button>
<button type="submit" name="edit_ticket_update" class="btn btn-primary">Save</button>
</div>
</form>
</div>
</div>
</div>

35
post.php
View File

@ -1069,8 +1069,11 @@ if(isset($_POST['add_ticket_update'])){
mysqli_query($mysqli,"INSERT INTO ticket_updates SET ticket_update = '$ticket_update', ticket_update_created_at = NOW(), ticket_update_by = $session_user_id, ticket_id = $ticket_id, company_id = $session_company_id") or die(mysqli_error($mysqli));
//UPDATE Ticket Last Response Field
mysqli_query($mysqli,"UPDATE tickets SET ticket_updated_at = NOW() WHERE ticket_id = $ticket_id AND company_id = $session_company_id") or die(mysqli_error($mysqli));
//Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket Update', log_action = 'Created', log_description = '$ticket_id', log_created_at = NOW(), company_id = $session_company_id, ticket_update_by = $session_user_id");
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket Update', log_action = 'Created', log_description = '$ticket_id', log_created_at = NOW(), company_id = $session_company_id, user_id = $session_user_id");
$_SESSION['alert_message'] = "Posted an update";
@ -1078,6 +1081,36 @@ if(isset($_POST['add_ticket_update'])){
}
if(isset($_POST['edit_ticket_update'])){
$ticket_update_id = intval($_POST['ticket_update_id']);
$ticket_update = trim(mysqli_real_escape_string($mysqli,$_POST['ticket_update']));
mysqli_query($mysqli,"UPDATE ticket_updates SET ticket_update = '$ticket_update', ticket_update_updated_at = NOW() WHERE ticket_update_id = $ticket_update_id AND company_id = $session_company_id") or die(mysqli_error($mysqli));
//Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket Update', log_action = 'Modified', log_description = '$ticket_update_id', log_created_at = NOW(), company_id = $session_company_id, user_id = $session_user_id");
$_SESSION['alert_message'] = "Ticket update modified";
header("Location: " . $_SERVER["HTTP_REFERER"]);
}
if(isset($_GET['archive_ticket_update'])){
$ticket_update_id = intval($_GET['archive_ticket_update']);
mysqli_query($mysqli,"UPDATE ticket_updates SET ticket_update_archived_at = NOW() WHERE ticket_update_id = $ticket_update_id AND company_id = $session_company_id");
//Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket Update', log_action = 'Archived', log_description = '$ticket_update_id', log_created_at = NOW(), company_id = $session_company_id, user_id = $session_user_id");
$_SESSION['alert_message'] = "Ticket update archived";
header("Location: " . $_SERVER["HTTP_REFERER"]);
}
if(isset($_GET['close_ticket'])){
$ticket_id = intval($_GET['close_ticket']);

12
ticket.php
View File

@ -128,7 +128,7 @@ if(isset($_GET['ticket_id'])){
</form>
<?php
$sql = mysqli_query($mysqli,"SELECT * FROM ticket_updates WHERE ticket_id = $ticket_id ORDER BY ticket_update_id DESC");
$sql = mysqli_query($mysqli,"SELECT * FROM ticket_updates WHERE ticket_id = $ticket_id AND ticket_update_archived_at IS NULL ORDER BY ticket_update_id DESC");
while($row = mysqli_fetch_array($sql)){;
$ticket_update_id = $row['ticket_update_id'];
@ -145,11 +145,18 @@ if(isset($_GET['ticket_id'])){
<div class="card-body">
<p><?php echo $ticket_update; ?></p>
</div>
<div class="card-footer"><i class="fa fa-fw fa-clock"></i> <?php echo $ticket_update_created_at; ?> <i class="fa fa-fw fa-user"></i> <?php echo $ticket_update_by_display; ?></div>
<div class="card-footer"><i class="fa fa-fw fa-clock"></i> <?php echo $ticket_update_created_at; ?> <i class="fa fa-fw fa-user"></i> <?php echo $ticket_update_by_display; ?>
<a href="#" data-toggle="modal" data-target="#editTicketUpdateModal<?php echo $ticket_update_id; ?>"><i class="fas fa-fw fa-edit text-secondary"></i></a>
<a href="post.php?archive_ticket_update=<?php echo $ticket_update_id; ?>"><i class="fas fa-fw fa-trash text-danger"></i></a>
</div>
</div>
<?php
include("edit_ticket_update_modal.php");
}
?>
</div>
@ -158,7 +165,6 @@ if(isset($_GET['ticket_id'])){
<div class="card mb-3">
<div class="card-body">
<div>
<h4 class="text-secondary">Client</h4>
<i class="fa fa-fw fa-user text-secondary ml-1 mr-2 mb-2"></i> <?php echo $client_name; ?>