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Added Edit and delete ticket updates funtionality

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This commit is contained in:
johnnyq
2021-08-20 23:10:48 -04:00
parent 11a932194a
commit 5c46e57a21
3 changed files with 70 additions and 4 deletions
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35
post.php
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@@ -1069,8 +1069,11 @@ if(isset($_POST['add_ticket_update'])){
mysqli_query($mysqli,"INSERT INTO ticket_updates SET ticket_update = '$ticket_update', ticket_update_created_at = NOW(), ticket_update_by = $session_user_id, ticket_id = $ticket_id, company_id = $session_company_id") or die(mysqli_error($mysqli));
//UPDATE Ticket Last Response Field
mysqli_query($mysqli,"UPDATE tickets SET ticket_updated_at = NOW() WHERE ticket_id = $ticket_id AND company_id = $session_company_id") or die(mysqli_error($mysqli));
//Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket Update', log_action = 'Created', log_description = '$ticket_id', log_created_at = NOW(), company_id = $session_company_id, ticket_update_by = $session_user_id");
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket Update', log_action = 'Created', log_description = '$ticket_id', log_created_at = NOW(), company_id = $session_company_id, user_id = $session_user_id");
$_SESSION['alert_message'] = "Posted an update";
@@ -1078,6 +1081,36 @@ if(isset($_POST['add_ticket_update'])){
}
if(isset($_POST['edit_ticket_update'])){
$ticket_update_id = intval($_POST['ticket_update_id']);
$ticket_update = trim(mysqli_real_escape_string($mysqli,$_POST['ticket_update']));
mysqli_query($mysqli,"UPDATE ticket_updates SET ticket_update = '$ticket_update', ticket_update_updated_at = NOW() WHERE ticket_update_id = $ticket_update_id AND company_id = $session_company_id") or die(mysqli_error($mysqli));
//Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket Update', log_action = 'Modified', log_description = '$ticket_update_id', log_created_at = NOW(), company_id = $session_company_id, user_id = $session_user_id");
$_SESSION['alert_message'] = "Ticket update modified";
header("Location: " . $_SERVER["HTTP_REFERER"]);
}
if(isset($_GET['archive_ticket_update'])){
$ticket_update_id = intval($_GET['archive_ticket_update']);
mysqli_query($mysqli,"UPDATE ticket_updates SET ticket_update_archived_at = NOW() WHERE ticket_update_id = $ticket_update_id AND company_id = $session_company_id");
//Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket Update', log_action = 'Archived', log_description = '$ticket_update_id', log_created_at = NOW(), company_id = $session_company_id, user_id = $session_user_id");
$_SESSION['alert_message'] = "Ticket update archived";
header("Location: " . $_SERVER["HTTP_REFERER"]);
}
if(isset($_GET['close_ticket'])){
$ticket_id = intval($_GET['close_ticket']);