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itflow
mirror of https://github.com/itflow-org/itflow
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4,720 Commits 6 Branches 15 Tags 166 MiB
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182 Commits

Author SHA1 Message Date
johnnyq c32c47785e Fix notification action log path for cron successully run 2024-10-19 16:13:36 -04:00
wrongecho 1c404b9cf1 Add custom event handler to be triggered by some actions affecting tickets/quotes/invoices/contacts 2024-10-02 11:26:13 +01:00
johnnyq b251b7a15f Remove 120 Day Notifications for Domain, Cert, Warranty 2024-09-16 18:16:13 -04:00
wrongecho c65db3431d Tidying 2024-09-14 23:43:54 +01:00
wrongecho 4458c87463 Initial implementation of whitelabelling 2024-09-05 10:31:18 +01:00
johnnyq a10b9bf93a Removed Company Name prepended to invoice email subjects as this name should be in the From Email Name Example CompanyName Billing or Just CompanyName 2024-08-23 17:49:23 -04:00
wrongecho d80334a7cf Ticketing updates - guest view & resolved vs closed 
- Swap autclose for resolved to allow temporarily re-opening resolved tickets for 72 hrs after closure
- Add guest view URL for tickets
 2024-08-17 23:24:15 +01:00
Marcus Hill 8db9822f63 Add audit log cleanup/retention period to cron 
Audit logs will be automatically cleaned up after 90 days (new installs) or 7 years (existing installs). This is configurable in Settings > Security.
 2024-06-30 11:51:39 +01:00
johnnyq 7db9a7de73 Fix Telemetry check 2024-05-30 18:57:33 -04:00
johnnyq 1d19b72229 Added Billable Recurring Tickets, UI: changed the Billable option to switch. Added ticket settings option to automatically mark new tickets as billable 2024-05-29 17:55:39 -04:00
Hugo Sampaio 352fbd852e typos 2024-05-13 11:22:57 -03:00
Hugo Sampaio 13a45c81a0 Display notification when update is available 2024-05-13 11:12:52 -03:00
johnnyq 888552724a Set Timezone in all places and it needs to be set in and sperated it into a seperate include 2024-04-17 12:53:11 -04:00
johnnyq c46d35247b Added recurring notification on off to cron 2024-04-12 20:25:05 -04:00
johnnyq 4824ae8ef8 Make Remmeber Me Token Configurable and default to 3 2024-04-04 19:52:44 -04:00
Marcus Hill 7df1d419fa Ticket Statuses from DB / use left join instead of a function, hard-code system statuses 2024-03-29 23:20:52 +00:00
Marcus Hill 667a93210c Ticket Statuses from DB 2024-03-29 11:22:32 +00:00
johnnyq 5266f126cb Set Timezone in the CRON files as well as the command line PHP doesn't always respect the system timezone 2024-03-21 14:55:54 -04:00
Marcus Hill f9a5ca1ef8 Ticketing updates 
- Bugfix: Prevent tickets from being assigned to disabled techs
- Bugfix: Un-assign all open tickets when a tech account is disabled
- Allow auto-assignment of recurring/scheduled tickets to an agent/tech (#901)
- Rework layout of recurring/scheduled ticket modal
 2024-03-17 11:09:53 +00:00
Johnny cb57a1e86b
Merge branch 'master' into ticketing-hide-functions-closed 2024-03-02 19:48:44 -05:00
Marcus Hill b9431645d3 Ticket Statuses 
Standardize on 5 consistent ticket states:-
- New (Red/Danger)
- Open (Blue/Primary)
- On Hold (Green/Success)
- Auto Close (Dark/black)
- Closed (Dark/black)

Update parts of the app where these have deviated from, as they have not been updated everywhere.
Other states may be configurable in future via custom fields.
 2024-03-03 00:13:29 +00:00
Marcus Hill 3084e9e0d3 Ticketing (and Invoicing) 
- Hide the ability to add/delete watchers when a ticket is closed
- Hide watchers card entirely when tickets are closed, if the ticket had no watchers
- Hide the ability to schedule a ticket when a ticket is closed
- Don't include tickets in an auto-close state in the sidebar ticket counts
- Small edit to the ticket closure wording to account for requests and issues
- Small edits to invoice emails text
 2024-03-02 18:31:01 +00:00
johnnyq 6641c5c338 Added removed old remmeber me tokens after 48 hours to the cron.php cleanup section 2024-02-29 14:46:02 -05:00
johnnyq 85cc8c163b Carry over discount amounts from recurring and quotes to invoice, fix force recurring 2024-02-29 14:15:57 -05:00
johnnyq 0997282077 Fix broken link logs.php to admin_logs.php 2024-02-26 12:28:21 -05:00
Marcus Hill 66dc7e799b Domain expiration dates 
- Update logic in post when adding/editing a domain to better account for null values
- Update logic in cron domain refresher to account for null values
- Prevent cron domain refresher getting stuck on a single domain
- Exclude domains with no expiration date from the cron nightly renewal alerts
 2024-02-22 21:51:12 +00:00
Marcus Hill 2c7b65dad2 Recurring tickets 
- Reword some areas to better separate recurring and scheduled tickets.
- Fix bulk actions not doing anything due to form name mismatch
 2024-02-12 22:17:05 +00:00
johnnyq 8347edc04e added more days to invoice alert 2024-02-03 18:43:16 -05:00
johnnyq f97f6ebdb6 Set Item Order to 998 for Late fee so they appear at the bottom of the invoice. Note: Item Order 999 is used for payment gateway fees 2024-02-03 18:31:26 -05:00
johnnyq 493c83e3f1 Added Days over due by to invoice reminders 2024-01-20 21:44:58 -05:00
johnnyq d390bee0bc Update/Fix Mail Functions in cron.php - sanitize POST vars instead the whole mail subject and body which prevents having a mixed of confusing redundant escaped and unescaped vars 2024-01-20 21:16:28 -05:00
johnnyq 6af48594f6 Added Scheduled Ticket Count 2024-01-19 13:14:57 -05:00
johnnyq a38e62c412 Set lock file cront ticket email parser from 600 sec aka 10 mins to 300 secs aa 5 mins, update telemetry to include website 2024-01-11 00:32:31 -05:00
johnnyq 3c53caf964 UI: Fix Padding and margin Account Types Header, also send telemetry if config_telemetry detailed in selected 2023-12-29 17:21:03 -05:00
johnnyq bcd0eb69a1 Send Telemetry if is greater than 0 2023-12-28 20:03:08 -05:00
johnnyq c8b51b01d3 Fix for Scheduled Ticket Umlauts 2023-12-27 16:16:52 -05:00
johnnyq 0fad6727dc Fix missing ; 2023-12-27 15:35:11 -05:00
johnnyq 51754be319 Santized Pre Vars in Cron and remove dup santized code as the new mail queue system now requires input sanitzation 2023-12-27 15:24:38 -05:00
johnnyq e8a53cbd6a Update new mail queue function to use the proper mail from name and mail from email 2023-12-21 01:37:21 -05:00
o-psi 98f731b4d4 Remove any "Send Single Email" declarations except in mail queue. 
All emails go through the mail queue, using the addToMailQueue() function.
 2023-12-19 23:02:05 +00:00
o-psi 8b4beacf0e Update MailQueue to use function 2023-12-19 22:36:51 +00:00
johnnyq 72e448e4f0 Item Ordering Fix for Copy Quote or Invoice, Recurring Invoice to Invoice Cron, Force Recurring, Invoice to Recurring. It was not carrying over the item order on these tasks causing item ordering to break 2023-12-09 16:12:31 -05:00
Marcus Hill 41cfd8d27b Scheduled tickets 
- Notify agent DL when scheduled tickets are raised (if configured)

- Bugfix: Ticket numbering if two or more scheduled tickets are raised in the same script execution
- Bugfix: Email processing if a contact replied to a scheduled ticket email (still showing original #--itflow# line rather than ##- Please type your reply above this line -##)
 2023-11-18 11:53:24 +00:00
johnnyq b05e5bb575 Fix Broken cron.php broke as of 10-20-2023 2023-10-23 13:51:16 -04:00
johnnyq fcfb162ec8 Enable domain expire alerts and send invoice reminders did not respect their settings it would still execute as long as cron was executing, updated the desription of the options as well 2023-10-20 18:38:48 -04:00
johnnyq 509a955277 Comment out on End Task Logs as it wasnt producing correct information 2023-10-20 17:43:31 -04:00
o-psi 53c11edc8c Update constructs to not have parenthesis. 2023-10-20 15:25:52 -05:00
johnnyq f914fbb96f Fix current_version var in cron.php when telemetry is configured this was caused by the cron not know what its working directory was added change to current working directory 2023-09-27 12:15:12 -04:00
johnnyq 6109933f42 Updated Notification titles 2023-09-17 21:26:31 -04:00
johnnyq 0987f3121f fix Pending tickets notification 2023-09-17 19:00:31 -04:00