11 Commits

Author	SHA1	Message	Date
Marcus Hill	c06c240e2a	Bugfix: Ticket report - average time to close	2024-06-08 07:32:41 +01:00
Marcus Hill	8d5c71f043	Add total time worked to 'Tickets by client' report	2024-05-04 21:32:03 +01:00
Marcus Hill	667a93210c	Ticket Statuses from DB	2024-03-29 11:22:32 +00:00
o-psi	53c11edc8c	Update constructs to not have parenthesis.	2023-10-20 15:25:52 -05:00
johnnyq	37fb696e63	Replace the remaining php files with nullable_htmlentites()	2023-05-11 18:27:48 -04:00
johnnyq	48fe49cf77	BREAKING CHANGES - MAKE FULL BACKUP BEFORE PROCEEDING - Requires Manual Intervention on files see Forum Post Make sure you run the Database update directly after update. This Removes Multi-Company Functionality. Fixes issues with Reponsive tables and bunch of other UI and small Fixes	2023-03-11 16:16:46 -05:00
johnnyq	f7552cd25a	Finished up santizeInput Conv and UI updates	2023-02-23 16:09:37 -05:00
Marcus Hill	71b9e6836b	Omit check for ticket_closed_at when counting closed tickets as the value may be incorrect.	2023-02-13 14:07:25 +00:00
Marcus Hill	5dafd87c0d	Ticketing - Reporting ... - Add average time to close (MTTR) into ticket client report - Fix ticket_closed_at not being updated if tickets were closed as part of a reply/merge - Fix being able to delete closed tickets	2023-02-13 14:01:58 +00:00
Marcus Hill	615f317d2b	General cleanup/formatting	2023-02-09 12:29:12 +00:00
Marcus Hill	e5a5aebc2c	Reporting ... - Add ticket summary & ticket by client report (#514) - General tidy	2023-02-04 16:59:30 +00:00