- TT for bulk replies
- Encourage the correct time format using a placeholder, pattern and required field (client-side validation only - still results in server error if you intentionally break it, for now)
Standardize on 5 consistent ticket states:-
- New (Red/Danger)
- Open (Blue/Primary)
- On Hold (Green/Success)
- Auto Close (Dark/black)
- Closed (Dark/black)
Update parts of the app where these have deviated from, as they have not been updated everywhere.
Other states may be configurable in future via custom fields.
wrongecho
Marcus Hill
johnnyq