johnnyq
9e55d52432
Vendors overhaul for daily MSP work: new vendor page built around calling them, with Call support (dials the extension), Email, Support site, a star, and a New menu (case/ticket with them, license from them, asset bought from them, portal login, document, upload, or expense and recurring expense for our own vendors), Support card (phone, hours, SLA, email, site), Account card (account number, PIN shown as dots with show and copy, account manager name, direct line and email), blur-to-save notes, an Also used by list of the agent's other clients with the same vendor by name or template, and tabs for Cases (open first, with their ticket number), Licenses (soonest renewal first), Assets (serial, order ref, warranty status), Domains (registrar, web host, DNS, mail), Services, Logins, Documents, Files and History; our own vendors show spend this year, last year and in all, recent expenses and recurring expenses; new vendor quick look; rebuilt vendors list with starred first, initials tiles coloured by vendor name, support line, hours and SLA, account number and PIN, chips for open cases, licenses, assets, domains, services and logins, an Ours / Clients' switch with an all-clients view in All Client Docs, wider search (account manager, emails, tags), tag filter and bulk Tags/Archive/Restore/Delete; shared tabbed vendor form (Details, Support, Account, Notes) with star, tags and start from template that fills every field; Add a Template to Clients to roll one vendor out to many clients, skipping those that have it; Admin Vendor Templates shows how many clients use each template and has Add to clients; vendor tags (tag type 6) with vendor tags in the Tags starter pack; ticket vendor block shows their ticket number, support line, hours, SLA, account number and PIN with copy buttons; vendor tiles in every vendor picker and quick look links across tickets, licenses, assets, domains, services and expense lists; search opens the vendor page; CSV export adds tags, open cases, account manager and PIN; logins, documents and files can be linked to a vendor and ones made from a vendor's page are linked to it; demo vendors get tags, a star and an account manager; database update 2.8.2 adds vendor_tags and vendor_contact_phone_country_code, vendor_contact_phone, vendor_contact_email (db.sql updated) and clears references to vendors that no longer exist; ticket vendor now validated against the ticket's client and removing a vendor from a ticket is logged as such; deleting a vendor from a template no longer unlinks every other vendor from that template; deleting a vendor clears it from assets, licenses, tickets and domains, and vendors with expenses, recurring expenses or payment provider fees are archived rather than deleted; vendor websites without a scheme open correctly; domain form vendor names escaped; new vendor templates keep the phone country code and pushing a template update with nothing ticked no longer errors; vendors API accepts the account manager fields; new functions/vendor.php (VENDOR_USES, vendorCan/vendorEnforce with client vendors on module_client and ours on module_financial, tile, link, website, PIN, form, tags, counts, delete check, reference clearing, also used by, spend, history), credential|vendor and file|vendor link relations, tag module_ours for our own vendors, handlers add_vendor_template_to_clients, favorite_vendor, unfavorite_vendor and ajax vendor_set_notes, vendor_model.php removed
2026-10-14 22:49:05 -04:00
johnnyq
57b8ced839
Locations overhaul for daily MSP work: new location page with header actions (Directions, Call, New ticket/contact/asset/network/rack/document/upload/trip prefilled to the location, Move here, Edit, Make primary, Archive/Restore/Delete), Getting there / Ask for / blur-to-save Access notes panels, and People, Assets, Networks, Racks, Tickets (open first), Documents, Files and History tabs with per-record unassign and remembered tab; new location quick look modal (glance, directions, access notes, People/Assets/Networks/Open tickets tabs); new Move here modal to bulk-move contacts, assets, networks and racks to a location showing where each currently is; rebuilt locations list with primary-first sort, photo/pin tile, maps link and Directions button, phone and hours, on-site contact, On site count chips linking to the location page tabs, wider search (phone, notes, contact, tags) and bulk Tags/Archive/Restore/Delete; shared tabbed location form (Details, Address, Contact, Access) with Primary switch, auto-primary for a client's first location, tags and photo removal; ticket detail Site card with address, phone, hours, access notes and directions; ticket location now validated against the ticket's client; documents and files can be linked to locations via new location_documents and location_files tables (database update 2.8.1, db.sql updated) and the generic link modal; location results in global search; client header primary location, network and rack pages link to the location; CSV export adds Primary, On-site Contact, people/asset counts and Access Notes, CSV import checks the file extension and makes the first location primary; primary locations cannot be archived or deleted and bulk archive skips them; deleting a location (including via API) clears its references on assets, contacts, networks, racks, tickets and calendar events; new functions/location.php helpers (LOCATION_KINDS, address/map/directions URLs, tile, counts, form set, tags, primary, photo, assign/unassign, history), new handlers make_location_primary, set_location_records, unset_location_record and ajax location_set_notes, location_model.php removed, demo data gets an on-site contact and linked runbook for the primary location
2026-10-14 22:06:41 -04:00
johnnyq
2d6e40bcf6
Racks makeover: rack page with to-scale front/rear elevation (click an empty U to add), front/rear mounting and full/half depth, non-asset items (patch panel, cable management, shelf, PDU, UPS, KVM, blanking panel), item edit/move, U and power capacity with largest free gap, front/rear photos, U1 top/bottom numbering, print view, Not racked yet list, rack cards with mini elevation and usage, Racks under All Client Docs, rack position on asset views. Fixes model wiped on every rack save, archive denied for non-admins, item edits taking the rack from the form instead of the item, no bounds check on positions, orphaned rack items on asset delete/transfer and orphaned racks on client delete. DB 2.8.0
2026-10-14 15:14:11 -04:00
Wrongecho
5013da98d6
API - Add software archive and unarchive endpoints
2026-09-22 09:04:08 +00:00
Wrongecho
e76feaa5b9
API - Do not show archived software/licenses
2026-09-22 08:42:48 +00:00
Wrongecho
9685ff0435
API - Add network create, update and archive endpoints
2026-09-14 10:19:04 +00:00
Wrongecho
f558414346
API - Domains add update endpoint
2026-09-10 15:52:53 +00:00
Wrongecho
a43a01f0f9
API - Add domains create, update, archive and unarchive
2026-09-10 15:16:36 +00:00
Wrongecho
dd2ee5c93f
API - Add Vendor create, update, archive endpoints
2026-09-10 14:19:00 +00:00
Wrongecho
4bd503d8cb
API - Only show non-archived vendors
2026-09-10 14:04:53 +00:00
Wrongecho
cc909b67ae
API - Documents read should only show unarchived docs
2026-09-08 10:50:53 +00:00
Wrongecho
f4936d640c
API - Add document archive and unarchive
2026-09-08 10:04:50 +00:00
Wrongecho
7898c16848
API - Location read should not show archived locations
2026-09-07 13:53:47 +00:00
Wrongecho
79262f26b4
API - Add location update, archive and delete
2026-09-07 13:46:15 +00:00
Wrongecho
8c9e049d7e
Tickets API - Add update endpoint
2026-09-04 13:36:03 +00:00
Wrongecho
5785d3cd05
Credentials API - Add archive, unarchive and delete endpoints
2026-09-04 13:03:34 +00:00
johnnyq
3acb1ad754
Fix ticket creation emails always saying Open, API tickets staying New when assigned, and the bulk assignee list filter
2026-09-03 17:18:32 -04:00
Wrongecho
70216f97b9
Contacts API - Contact must be archived before deletion
2026-09-02 07:45:39 +00:00
Wrongecho
d16ae9bc49
Client API - Add delete endpoint (thank you @BoredManCodes)
2026-09-01 15:09:59 +00:00
Wrongecho
7b986ed196
Bugfix: Client update API would error out if client_lead/client_is_lead was not specified
2026-09-01 14:47:44 +00:00
Wrongecho
450f2492ea
Tickets API - add close endpoint (simplify)
2026-09-01 13:18:30 +00:00
Wrongecho
e95b3c1977
API - Add app logging when auth is fine but queries fail
2026-09-01 13:18:02 +00:00
Wrongecho
7fe0f8638c
Tickets API - add close endpoint
2026-09-01 13:13:10 +00:00
johnnyq
36ea4a9a80
API: allow reads to filter by client_id on top of RBAC client scoping
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The RBAC rework dropped the client_id read filter along with per-key client scope, so an all-clients key could no longer narrow to one client. apiClientScopeSql() now appends the filter after the scope fragment, so it can only narrow, never widen. Reads only - writes take client_id as their target client.
2026-08-31 18:30:09 -04:00
wrongecho
7442e0c2c8
Move interface deletion inside delete check otherwise the count is of the interfaces not the asset
2026-08-31 21:42:07 +01:00
johnnyq
68f18064c6
Fix Syntax error in name, update contributing
2026-08-31 16:27:30 -04:00
johnnyq
4e1d72e06d
Roll SLA email targets up to business days, escape priority, validate priority in the tickets API
2026-08-27 15:15:40 -04:00
johnnyq
bf04d6a757
Ticket default to Medium Priority unless specified, as this is just good practice
2026-08-27 13:04:19 -04:00
johnnyq
a96324628a
Fix broken cron page due to the select * sweep, note thi sdid not break cron itself
2026-08-09 13:27:51 -04:00
johnnyq
d484629ebc
do not update ticket status in history if it is the same
2026-08-08 12:41:34 -04:00
johnnyq
b3744e9ed5
More sweeps to replace select * with actual returned column names dramatically reduces php memory usage and speeds up processing dramatically especially in the crons since they run all the time
2026-08-06 13:10:23 -04:00
johnnyq
b8c9d5b4cf
Query Optimization: Select only needed columns instead of SELECT * on looped queries
2026-08-06 12:59:43 -04:00
johnnyq
83383599a1
Add clientScopeSql helper for client-scoped list queries
2026-08-06 11:25:11 -04:00
johnnyq
49a3c2d266
Enforce client scoping on API expense reads and record updates
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Fixes (expenses/read.php missing apiClientScopeSql), plus an unscoped UPDATE in contacts/update.php and follow-up writes firing on zero-row updates in assets/credentials.
2026-08-06 11:00:49 -04:00
wrongecho
d74c9743be
Feature: Add invoice_items API endpoint (adding line items to an invoice)
2026-08-03 20:53:53 +01:00
johnnyq
ad15fabbb3
Credential length guard
2026-08-02 16:30:14 -04:00
johnnyq
23a09f54fc
Reworked getFieldById to remove escaping and and reworked everything that uses the function to also escape, was causing double escaping in many places this standardizes the function
2026-08-01 15:33:48 -04:00
johnnyq
75028ba09a
Fix some Ticket History gaps
2026-08-01 14:33:37 -04:00
johnnyq
162a597da9
Add SLA pausing, SLA reports, SLA filtering and kanban SLA state (phase 3)
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Statuses can be flagged to pause the resolution clock; sla_history records the intervals a ticket's clock actually ran and the deadline is re-based on remaining budget when it resumes. Adds SLA Summary and SLA by Client reports, an SLA state filter on the ticket list, SLA colouring on kanban cards, and an Urgent column on the Tickets by Client report. DB update 2.5.1. Also fixes resolution SLA verdicts being skipped when resolving via kanban or the client portal.
2026-07-29 13:02:27 -04:00
johnnyq
e76b384606
Add ticket reply API endpoints
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GET /api/v1/ticket_replies/read.php and POST create.php, so an RMM or
monitoring system can append to a ticket it did not open.
Replies default to Internal so an integration cannot email a client by
omitting a parameter. Public replies mark first response, notify the
contact and watchers, and fire the same custom actions as the agent
reply handler. An optional ticket_status also sets the status, and
resolves the ticket and marks the resolution SLA when set to 4.
Replies are always joined to tickets so ticket_client_id is checked
against the key user's client scope, and the client_id named on a write
must match the ticket's own client. The reply is attributed to the user
the API key runs as.
read.php resolves ticket_reply_by_name, since that column holds a
user_id on Internal and Public replies but a contact_id on Client ones.
2026-07-29 01:53:18 -04:00
johnnyq
d08ef6184a
Add optional ticket SLAs
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Response/resolution targets stamped at creation from per-client/priority assignments, business-hours due date math, warn/breach alert stages via cron/ticket_sla.php, ticket list coloring, per-ticket SLA override, admin page for plans/assignments/business hours. DB update 2.5.0. No behavior change unless SLAs are assigned. Bulk reply now only counts Public replies as first response.
2026-07-29 00:00:42 -04:00
johnnyq
04bf3c234f
Read API credential decrypt password from body instead of query string
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Keeps the credential decryption secret out of the URL, so it no longer lands in web-server access logs, proxy logs, or browser history. credentials/read.php now reads api_key_decrypt_password from the request body, matching create/update. Consumers reading decrypted credentials must send it in the body, not the query string.
2026-07-25 17:08:22 -04:00
johnnyq
e6daf00528
Fix some broken API calls after RBAC update
2026-07-25 16:59:03 -04:00
johnnyq
c509b7f693
Add user-based RBAC for API keys
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API keys now run as a user and inherit that user's module, operation, and client permissions. Drops per-key client scoping and removes existing keys (must be recreated). Adds an edit modal to change a key's user.
2026-07-25 16:50:58 -04:00
johnnyq
9d540f4bfe
Replace Function customAction() with triggerCustomAction()
2026-07-14 17:43:55 -04:00
johnnyq
f1836c70cd
Replace Function logAction() with logAudit()
2026-07-14 17:35:23 -04:00
johnnyq
b57ddc0e5c
Replace Function sanitizeInput() with just escapeSql() and update all instances throughout
2026-07-14 17:17:50 -04:00
johnnyq
319ccbad01
Revert "API: Add some missing end points"
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This reverts commit c4ba2bc326
2026-04-16 15:16:08 -04:00
johnnyq
f94458690e
API: Remove Payment Endpoint for now
2026-04-12 11:26:56 -04:00
johnnyq
c4ba2bc326
API: Add some missing end points
2026-04-11 18:21:03 -04:00
