Marcus Hill
059a5516fc
Ticket time tracking
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Bugfix for ticket time tracking as this was broken since the open ticket timer was removed
2024-05-26 17:05:42 +01:00
Marcus Hill
43bd028298
Tickets - Merging
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- Fix merging UI not showing ticket status name correctly
- Add ability to move ticket notes and replies to the new parent ticket if desired (sometimes helpful, sometimes not)
2024-04-12 22:26:27 +01:00
johnnyq
88a96e3044
Reworked Client Domains, added mail host and dns host, made all the host columns sortable by reworking the logic and optimized the code further
2024-04-10 13:21:45 -04:00
johnnyq
8addc4f55c
Feature: Added Subnet Mask and primary and secondary DNS change the wording for network to IP / Network in case a single IP needs to be used for example an Internet Connection, Added more newe tabs to the Add/Edit Network so everything fits and is organized
2024-03-27 14:19:32 -04:00
johnnyq
cf8b2aa7ad
Add eye icon for people viewing tickets
2024-03-22 15:58:25 -04:00
johnnyq
7d22f208b8
Enhancement moved to media css for domain listing and added description field
2024-03-21 16:07:54 -04:00
johnnyq
51dba5ac1a
Certificates Enhancement, Use Media CSS, add description create a new tab for notes
2024-03-21 15:46:14 -04:00
johnnyq
16cfc3e032
Add Description to Networks
2024-03-20 18:44:32 -04:00
Marcus Hill
dfce95a67b
Recurring tickets bugfixes
2024-03-17 11:57:58 +00:00
Marcus Hill
f9a5ca1ef8
Ticketing updates
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- Bugfix: Prevent tickets from being assigned to disabled techs
- Bugfix: Un-assign all open tickets when a tech account is disabled
- Allow auto-assignment of recurring/scheduled tickets to an agent/tech (#901 )
- Rework layout of recurring/scheduled ticket modal
2024-03-17 11:09:53 +00:00
o-psi
06ce12ba47
Update AI prompting
2024-02-21 18:13:10 +00:00
o-psi
b31f1b4c49
add ticket description to AI Query
2024-02-21 11:16:40 -06:00
Marcus Hill
2c7b65dad2
Recurring tickets
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- Reword some areas to better separate recurring and scheduled tickets.
- Fix bulk actions not doing anything due to form name mismatch
2024-02-12 22:17:05 +00:00
Marcus Hill
25d242dc86
Enhance ticket reply button
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- Better logic on when the button should default to private/public
- Fix the new plane icon not showing when the button was checked/unchecked
2024-02-12 18:10:37 +00:00
johnnyq
ddb8061404
[FEATURE] Added AI Rewording Functionality to Create Ticket, Ticket Reply, Create Document and Edit Document, more to come
2024-02-11 00:13:10 -05:00
johnnyq
a1d642c54b
You can now Test AI Rewording Functionality right from the AI Settings Screen
2024-02-10 21:15:05 -05:00
johnnyq
726b023592
Renamed Scheduled Ticket Files to Recurring Ticket and made some more changes inside the files
2024-02-10 17:31:32 -05:00
Johnny
d78b667e0b
Merge pull request #875 from twetech/0.1.8.2
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0.1.8.2 (Scheduled tickets, and Email Improvements)
2024-02-10 14:30:30 -05:00
Marcus Hill
d09082bd18
Bugfix: Unable to update certificate details for existing certificate entries
2024-02-10 13:36:41 +00:00
o-psi
f71d3d9b19
finish rename scheduled tickets to recurring tickets in UI
2024-02-02 15:08:44 +00:00
johnnyq
f8dc67fbf9
Added Gateway Fee to the Guest View Invoice and minor fix for ticket counter per Pull Request #866 also added stripe flat and percent config vars to guest view invoice. Note We do not need to merge Pull #866 as all changes nessessary have been implented manually
2024-01-28 15:55:05 -05:00
johnnyq
ee3087725d
Rename inconsistent multi Actions to Bulk Actions
2024-01-27 01:03:18 -05:00
Marcus Hill
ba0917e142
Logins JS Cleanup
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- Remove old JS
- Standardize generate password JS style to match existing
- Move JS functions to own files
2024-01-22 21:25:21 +00:00
Marcus Hill
1b567ee253
Add multi-select to networks, certificates and domains.
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Fix multi-select count bug
2023-12-31 12:49:58 +00:00
Marcus Hill
756c3aa7ca
Tidy for consistency
2023-12-31 11:20:43 +00:00
Marcus Hill
86b31ada1f
Add notes to certs
2023-12-31 11:13:57 +00:00
Marcus Hill
d3b59edfe4
Add notes to domains
2023-12-31 11:13:48 +00:00
Marcus Hill
1a1b4ee810
Add notes to networks; move networks js to its own file
2023-12-31 11:13:24 +00:00
o-psi
78260a2b4e
Updates to mark tickets billable, and keep track of which have been billed.
2023-12-17 20:28:57 +00:00
Andrew Malsbury
955b7cc53b
Refactor variable declarations to use let instead
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of var
2023-11-17 18:30:43 +00:00
Andrew Malsbury
011bacd1a2
Add ticket timer functionality and clear all
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timers button
2023-11-17 18:27:31 +00:00
Andrew Malsbury
bdda03d8b2
Update ticket link in header_timers.js
2023-11-15 16:30:10 +00:00
Andrew Malsbury
5657c153be
Merge branch 'master' into See-All-Timers
2023-11-14 11:24:26 -06:00
Johnny
5dfc0d0d2c
Merge pull request #802 from twetech/update-timer-when-pending
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Time tracking paused when pending
2023-11-13 23:29:15 -05:00
Andrew Malsbury
47fe6fe233
Add timers modal to see all timers
2023-11-12 23:47:44 +00:00
Andrew Malsbury
efb4709519
Time tracking paused when pending
2023-11-12 21:23:06 +00:00
johnnyq
a300248f90
Remove the old add remove ticket watcher js code
2023-11-08 14:38:48 -05:00
johnnyq
eb01e4b4d5
Clean up Logic for Client Add and Client Edit Modals, same for trip add copy edit
2023-11-08 13:34:58 -05:00
johnnyq
3f2f405596
Allow Manual Input of Trip Destination or select from client locations, Added Remember me checkbox for future implementation
2023-11-06 19:37:48 -05:00
Andrew Malsbury
fb45bceae5
Update timer to remember manual edits.
2023-10-30 13:22:29 +00:00
Marcus Hill
e88d0b1e23
Add ability to edit contact on a scheduled ticket
2023-10-28 14:32:15 +01:00
Andrew Malsbury
adafd38684
Timer - Record time even if closed
2023-10-26 19:19:46 +00:00
Andrew Malsbury
f6cdf5ac51
Added comments because I dont know JavaScript
2023-10-25 19:37:17 +00:00
Andrew Malsbury
a29a97214a
Update to keep incrementing while tab is closed
2023-10-25 19:16:07 +00:00
Andrew Malsbury
ea3e1df784
clear local storage when responding
2023-10-25 19:02:23 +00:00
Andrew Malsbury
6a0b291acd
Save timer to local Storage
2023-10-25 18:26:33 +00:00
o-psi
53c953b60e
Update the timer to stop when focused.
2023-10-24 20:09:07 +00:00
o-psi
6c13773706
Revert "Enhance timer: Pause during input edits"
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This reverts commit 2a3156cd59
2023-10-24 20:08:22 +00:00
o-psi
2a3156cd59
Enhance timer: Pause during input edits
2023-10-24 20:07:10 +00:00
Marcus Hill
65168fe702
Add background ajax query in an attempt to prevent session timeout
2023-10-21 12:34:34 +01:00
