johnnyq
cdb4a43b89
Major UI/UX overhaul on Tickets listing / Kanban and ticket details
2026-08-01 14:12:03 -04:00
johnnyq
3c8f812a16
Feature: On all export modals added Filter Tab and Selectable Columns tab with default selected, also you can now export to a PDF
2026-07-30 00:46:15 -04:00
johnnyq
729d22d19b
Move Attachments to Assignment in new ticket get rid of help texts in reply for attachments and update changelog
2026-07-29 18:39:43 -04:00
johnnyq
7c8c93c01c
Feature allow agents to attach files to tickets in the app
2026-07-29 17:58:04 -04:00
johnnyq
e74307eaea
Feature: Add Dynamic Task editing in add ticket and add recurring ticket, recurring tickets now have their own task table as well
2026-07-29 17:48:41 -04:00
johnnyq
74a5359b80
Move Watchers into assignment in add ticket
2026-07-29 17:28:57 -04:00
johnnyq
d01024931b
Retire v1 Ticket and merge into 1 add ticket
2026-07-29 17:24:55 -04:00
johnnyq
8a092852cf
Fixed Asset section in recurring ticket if global added project in add ticket
2026-07-29 16:52:47 -04:00
johnnyq
07c73a6a04
Add Urgent Priority, move Per Client SLA Settings to notes tab in client add / edit modal remove unnessesary sla admin setting for client overide
2026-07-29 00:49:31 -04:00
johnnyq
d08ef6184a
Add optional ticket SLAs
...
Response/resolution targets stamped at creation from per-client/priority assignments, business-hours due date math, warn/breach alert stages via cron/ticket_sla.php, ticket list coloring, per-ticket SLA override, admin page for plans/assignments/business hours. DB update 2.5.0. No behavior change unless SLAs are assigned. Bulk reply now only counts Public replies as first response.
2026-07-29 00:00:42 -04:00
johnnyq
b3f959ac55
Use Short echo tags across the code
2026-07-28 18:47:52 -04:00
johnnyq
8d46e2a7db
Fix Client Permission overides to include deny allow list in projects prohect and edit ticket
2026-07-25 13:28:47 -04:00
johnnyq
761b2a7af4
Module permissions modal enforcement sweep to match its post counterpart
2026-07-25 00:28:42 -04:00
johnnyq
5f26d75e18
Update Functions in ticket_edit_vendor and document link vendor and deleted legacy code unused that had legacy functions tied to them
2026-07-23 13:17:41 -04:00
johnnyq
41d029937a
More Client Scoping fixes
2026-07-16 14:29:23 -04:00
johnnyq
1251944dcc
More Client Enforcement in modals across the app
2026-07-16 13:33:17 -04:00
johnnyq
2c09ce097c
More Client Enforcement in modals across the app
2026-07-16 13:10:02 -04:00
johnnyq
9e84ce4c07
Ticket Merge: EnforceClientAccess on modal and ticket list
2026-07-16 12:14:36 -04:00
johnnyq
71f7299337
Replace Function roundToNearest15() with roundToNearest15Min()
2026-07-14 17:55:59 -04:00
johnnyq
7bc47a58fe
Replace Function nullable_htmlentities() with just escapeHtml() and update all instances throughout
2026-07-14 17:10:45 -04:00
johnnyq
8da3a107fb
Rename plugins to libs and update all file references
2026-07-10 13:24:20 -04:00
johnnyq
7ba1571400
Revert Billable placement in tickets, create CONTRIBUTING.md file
2026-07-10 12:32:46 -04:00
johnnyq
d2026a417f
Add Client to top of the modals trips, ticket, recurring ticket, invoice, recurring invoice, quote and rework the UI for Ticket/Recurring ticket create Put Billable beside subject so it doesnt take up a whole row
2026-07-09 18:50:31 -04:00
johnnyq
317fe91359
Add Missing clientEnforcement in various modals, already handled on POST also add client selection in edit trip and enforce client permissions on trips
2026-07-09 16:07:54 -04:00
johnnyq
aa19472512
Ticket: Fix missing contact in version 1 Create Ticket
2026-03-30 17:38:44 -04:00
johnnyq
e2547122a6
Update Var naming schemes to match the post var name
2026-03-08 14:25:12 -04:00
wrongecho
dee5085f4a
Allow associating a quote with a ticket
2026-03-02 10:54:44 +00:00
johnnyq
308dc6e550
Ticket Tasks: Add missing CSRF checks and other CSRF checks missed in he previous commits
2026-03-01 21:45:26 -05:00
johnnyq
63f6faf1e8
Ticket: Add missing CSRF checks
2026-03-01 21:14:58 -05:00
johnnyq
f9d0a8bf43
Ticket: Dont display Updated at if null, Move Subject from top ticket bar to header in ticket details, add additional comments about the client_permission_overide
2026-02-14 15:48:40 -05:00
johnnyq
ccaf15268c
Add a 0 IN ticket_client_id for no client tickets so agents that are restricted to certain clients and still view no clients in tickets list by using a , also restrict change clients on tickets for restricted agents
2026-02-14 15:06:17 -05:00
johnnyq
ce7daaf1cf
ticket edit modal: Restrict Access to client restricted agents
2026-02-14 12:55:34 -05:00
johnnyq
c0fe9813dc
Fix Ticket Merging regressed from ticket select now use ticket_id instead of ticket_number
2026-02-13 14:09:05 -05:00
johnnyq
f39e6ccbc9
Remove old ticket merge code, rename kanban_v2 to to just kanban
2026-02-03 17:20:19 -05:00
johnnyq
747b62d78c
Remove extra double quote
2026-02-03 17:09:07 -05:00
johnnyq
af0f3ac25f
Update ticket Merge bulk with a dropdown select box to select a ticket instead of entering a number manually
2026-02-03 16:35:20 -05:00
johnnyq
6aefe99c2f
Update ticket Merge with a dropdown select box to select a ticket instead of entering a number manually
2026-02-03 16:08:33 -05:00
johnnyq
ff0bb49926
Tidy up Ticket to Invoice Description
2026-01-29 13:13:24 -05:00
johnnyq
874b07f4d7
More UI/UX updated to ticket details shrink padding on right cards, update wordings, changed header paddings, made unassigned a clickable badge no longer red, swapped trash cans for times icons, much cleaner overall
2026-01-28 22:06:50 -05:00
johnnyq
0a30300bde
replace all instances of mysqli_fetch_array with mysqli_fetch_assoc for better performance and memory usage
2026-01-14 17:30:23 -05:00
wrongecho
77e4d2b566
Add task approval system
2026-01-09 17:14:44 +00:00
johnnyq
908277065b
Fix Ticket Template auto filling for v1 ticket creation
2025-12-29 17:47:24 -05:00
johnnyq
f2d4eb0486
Fix Ticket Template auto filling
2025-12-29 17:46:23 -05:00
johnnyq
e1a579387f
Convert all Import / Export Modals to Ajax and a few other lingering modals that were not converted yet
2025-12-02 15:04:05 -05:00
johnnyq
53178b8d20
Updated bulk action js to pass the checkboxe names into the get array this allows the use of multiple checkbox name arrays to be passed at once instead of just selected_ids had to update each bulk model from selected_ids to to the array that was passed. This was important so we could mix files and documents together
2025-11-27 12:48:59 -05:00
johnnyq
c851e54e1d
Fix Decimal not showing on the iphone for specific fields associated to price cost percentage etc
2025-11-26 13:54:24 -05:00
johnnyq
215fc6803e
Fix Bulk Ticket Merging due to missing modal footer
2025-11-17 15:27:23 -05:00
johnnyq
b61dfac569
Ticket Details Checks, Dont display Add/edit relations if no cliet in selected, dont show relations in ticket edit if no client assigned to ticket, also dont display public and email response type if no contact_email exists
2025-11-16 19:56:59 -05:00
johnnyq
46a1b673ba
Fix Add Ticket Watcher
2025-11-13 00:01:35 -05:00
johnnyq
8be0789f25
Converted even more bulk modals to the new ajax-modal
2025-11-06 20:36:30 -05:00
