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47 Commits

Author SHA1 Message Date
johnnyq 1d19b72229 Added Billable Recurring Tickets, UI: changed the Billable option to switch. Added ticket settings option to automatically mark new tickets as billable 2024-05-29 17:55:39 -04:00
Marcus Hill 159c1d78a0 Ticket categories 
Add basic support for categorising tickets (e.g. Software/Network)
 2024-05-26 22:49:57 +01:00
Marcus Hill 1c8b9a3319 Ticket - Notifications 
Allow notifying contacts & watchers of a ticket when they are added/updated (#937)
 2024-04-13 15:35:06 +01:00
Marcus Hill 2dc8e50ef8 Ticket - Notifications 
Allow notifying contacts & watchers of a ticket when they are added/updated (#937)
 2024-04-13 15:33:46 +01:00
johnnyq e42c5bc2f5 Major UI Updates to projects, created project details which display project stats tickets and tasks, tickets can be linked to a project, soon will add all users who contributed to a project and some more stats along with a nice timeline from created to deadline 2024-03-27 22:27:56 -04:00
johnnyq 5ebc6ffde8 Feature Added ability to select a ticket location for location based, still need to add more to this functionality 2024-03-23 16:24:40 -04:00
johnnyq 998a701634 UI: Show assigned contact in asset dropdown select menu in tickets 2024-02-26 16:50:12 -05:00
o-psi eb29f74fab fix error messages in log 2023-12-22 16:25:36 +00:00
o-psi 7709627e5b Accounting module disable ticket billable options 2023-12-22 16:19:51 +00:00
o-psi 3eaaf73744 Add more billable status functionality 2023-12-21 17:10:15 +00:00
o-psi 78260a2b4e Updates to mark tickets billable, and keep track of which have been billed. 2023-12-17 20:28:57 +00:00
johnnyq d82e6f99ab Reworked how watchers get added and edited 2023-09-26 16:58:46 -04:00
johnnyq 40ced0f748 Updated the UI for downloading and displaying ticket attachments under ticket replies 2023-09-18 19:14:41 -04:00
johnnyq 485bb68055 A Ticket Contact is now optional 2023-09-18 16:29:19 -04:00
johnnyq beaa56dc36 Removed Ticket assignment through edit ticket, has to be done within the ticket itself, properly update the status to assigned and pending-assignment based off whos assigned to the ticket 2023-09-17 18:36:48 -04:00
johnnyq 0898732ee7 Added more archiving capabilities across the board also dont show delete if folder is not empty, still need to add show archived data 2023-08-28 16:21:09 -04:00
johnnyq cc80d41964 Cleaned up the watchers Modals 2023-08-03 19:36:02 -04:00
johnnyq dd46c5bcab Ticket watchers can now be add and deleted 2023-08-03 18:03:39 -04:00
johnnyq 653fa01ecc Fixed issue with scheduled tickets breaking CRON removed invalid character, More work on Ticket Watchers 2023-08-02 16:36:39 -04:00
johnnyq 67f5de1170 Fix accidentally zeroed out edit ticket modal 2023-07-13 17:09:08 -04:00
johnnyq 46f7960cd0 Fix issue where primary contact is not being automatically selected when creating a new ticket under client this was due to how we changed the way primary contacts are stored in the Database - Also added display of the contact title and if they are primary or technical. Also Sort Primary first then technical under ticket add or edit -- see here https://forum.itflow.org/d/207-tickets-broke-again 2023-07-13 15:04:14 -04:00
johnnyq 32c9a933ea Invoice Ticket design update, Added functionality for vendor ticket number, asset, login description and contact pin codes 2023-06-14 18:39:24 -04:00
johnnyq 37fb696e63 Replace the remaining php files with nullable_htmlentites() 2023-05-11 18:27:48 -04:00
johnnyq 485510a3ce Fix Create Ticket not submitting due to TinyMCE not respecting required fields in the textarea form inputs, removed the required fields for now 2023-05-09 15:50:26 -04:00
johnnyq 01a37cb1e1 Replace Summernote WYSIWYG with TinyMCE 2023-05-08 18:44:00 -04:00
johnnyq 018f52eb67 Revert for now added HTML Purify to client tickets as well 2023-05-08 14:38:42 -04:00
johnnyq eb9a8000b1 Fix Rendering issues with tickets editing because ticket client_tickets and ticket all share the same edit modal which already uses htmlentites to prevent xss but so it doesnt conflict with htmlpurify in ticket details we decided to split the vars to ticket_details and ticket_details_edit which is unfilter initially but gets filtered in the modals 2023-05-08 13:52:43 -04:00
Marcus Hill c5966961da Sanitize ticket details output in main edit modal 2023-04-29 12:34:14 +01:00
johnnyq 48fe49cf77 BREAKING CHANGES - MAKE FULL BACKUP BEFORE PROCEEDING - Requires Manual Intervention on files see Forum Post Make sure you run the Database update directly after update. This Removes Multi-Company Functionality. Fixes issues with Reponsive tables and bunch of other UI and small Fixes 2023-03-11 16:16:46 -05:00
johnnyq 2b50302cf9 Fixed Ticket Regression which broke ticket asset, vendor and contact display 2023-02-21 11:42:24 -05:00
johnnyq 95f190c89d More UI work and santitizeInput migrations 2023-02-20 22:02:39 -05:00
johnnyq f7314adca1 Updated more logging and alerting added ticket assignment user notifications 2023-02-10 14:45:45 -05:00
Marcus Hill 615f317d2b General cleanup/formatting 2023-02-09 12:29:12 +00:00
Marcus Hill 31e8298876 Tidy spacing 2023-01-29 22:40:25 +00:00
johnnyq bdc71d3163 Make vendor selection work under create and edit ticket, also add vendor info card to ticket details This will be useful if you are also working with a vendor like Microsoft or Internet provider etc 2023-01-26 16:49:18 -05:00
johnnyq 88ca23e5c0 Tidy Spacing 2023-01-24 18:13:07 -05:00
johnnyq a25d96a481 Updated the edit modal for tickets to reflect the changes made to the create ticket modal 2023-01-24 17:54:13 -05:00
Marcus Hill 2c3ebb3bbb Tidy codestyle - spaces between parenthesis and curly braces 2023-01-21 17:09:39 +00:00
johnnyq df9182cd78 More UI / Icons / Wording work on the pop up modals 2023-01-12 23:39:02 -05:00
johnnyq b6e540825f Format output for the proper code syntax, this should fix many various issues with output formatting and page breakage 2022-12-02 19:58:21 -05:00
johnnyq 7e9597d923 Updated Ticket Icons everywhere to a more suitable icon life-ring instead of a carnival ticket 2022-10-01 15:00:48 -04:00
Marcus Hill a04682caba Update ticket add/edit modals to only show techs/admins for ticket assignment (not accountants) 2022-05-29 11:24:46 +01:00
Marcus Hill bc1426ba18 Don't show archived users for ticket filters/assignment 2022-04-28 20:52:20 +01:00
Marcus Hill a335f3be99 Ticketing updates 2022-02-24 17:57:41 +00:00
johnnyq 3b615d2f3a UI updates mainly icon swaps etc 2022-02-22 14:41:48 -05:00
johnnyq 0e3c457991 Reverted Modal Callback naming IDs, these do not follow the same logic as File Entity renaming 2022-02-05 13:43:52 -05:00
johnnyq ef8e9285aa More work on #324 Tickets 2022-01-23 21:23:45 -05:00