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itflow
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2,756 Commits 6 Branches 15 Tags 166 MiB
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33 Commits

Author SHA1 Message Date
johnnyq b6dc255f8d FEATURE - Ticket Watchers - Initial Commit for DB Structure for ticker wathers 2023-08-01 13:03:58 -04:00
Haymaker aa984b92ef add credentials for imap 2023-07-04 18:52:00 -04:00
Marcus Hill 0240d316e7 Ticket parser: Better handle clients replying to closed tickets 2023-06-24 22:10:06 +01:00
wrongecho 9fd57cef43
Update cron_ticket_email_parser.php 
Codesmell
 2023-05-20 20:20:05 +01:00
wrongecho eb2c42f4a3
Update cron_ticket_email_parser.php 
Remove attachments to-do item as completed.
 2023-05-20 19:47:33 +01:00
johnnyq 11eb104383 Fix carriage return and new lines in reply emails see https://forum.itflow.org/d/169-carriage-return-and-line-feeds-showing-in-ticket-email 2023-05-16 11:07:24 -04:00
johnnyq 37fb696e63 Replace the remaining php files with nullable_htmlentites() 2023-05-11 18:27:48 -04:00
johnnyq 072c2f9e14 Fix cron stating cron key is always invalid 2023-05-02 13:45:23 -04:00
johnnyq 3f2f663b7b Check to see if args is set 2023-05-01 16:56:29 -04:00
johnnyq f7ee489293 BREAKING CRON CHANGES: must generate a cron key before using cron. Cron will need updated like so php /full/path/to/cron.php [KEY] and same with cron_ticket_parse.php 2023-05-01 16:51:20 -04:00
johnnyq 8cf1bd8911 Set Working directory of cron parser upon initializtion which fixes relative path issue when adding attachments to tickets 2023-04-30 13:28:00 -04:00
Marcus Hill a3d8f5ab48 Ticket attachments (email) 
Email to ticket parser: Add support for email attachments
 2023-04-30 10:52:15 +01:00
Marcus Hill 8247362891 Update documentation links 2023-04-29 09:52:53 +01:00
johnnyq 53092fe9ca Updated Ticket email / replies with ##- Please type your reply above this line -## 2023-04-17 16:15:22 -04:00
johnnyq d27c83ab66 Fix Mail Parser, inserting \r \n 2023-04-11 11:23:19 -04:00
johnnyq 3f028e8560 Fix Broken API due to incorrect named function https://forum.itflow.org/d/119-api-broken 2023-03-14 18:59:43 -04:00
johnnyq 6a660a5429 Removed Ticket created at as this is done automatically at the DB level 2023-03-12 11:26:47 -04:00
johnnyq 48fe49cf77 BREAKING CHANGES - MAKE FULL BACKUP BEFORE PROCEEDING - Requires Manual Intervention on files see Forum Post Make sure you run the Database update directly after update. This Removes Multi-Company Functionality. Fixes issues with Reponsive tables and bunch of other UI and small Fixes 2023-03-11 16:16:46 -05:00
johnnyq 426b07a093 Fix issue with ulauts in the subject field of tickets opened using email parser. Removed htmlentities on subject replaced with the new inputSanitize See https://forum.itflow.org/d/111-umlauts-are-replaced-in-the-subjects 2023-03-03 12:14:29 -05:00
johnnyq e42095a85e Tidy code 2023-03-01 16:26:41 -05:00
Marcus Hill 5bb4296f14 Adjust core files to 4 spaces 2023-02-12 14:40:10 +00:00
Marcus Hill 615f317d2b General cleanup/formatting 2023-02-09 12:29:12 +00:00
Marcus Hill 6c0e7c5b26 - Use PHP Mime Mail Parser library for better parsing of email message encoding (requires php-mailparse extension) 
- Move reply code to own function
- Replies from other registered client contacts are nicely shown (and visible in portal) even if they aren't the ticket contact
- Fixed bug where ticket numbers didn't increase when creating 2 tickets in the same loop
 2023-01-31 17:43:53 +00:00
Marcus Hill b1a1b8d675 - Add functionality for unregistered contacts to auto-register and raise tickets based on the configured client domain (client > website) 
- Change logic for Processed emails - now moved to a folder under the inbox called ITFlow_Processed
- Add flagging for unprocessed emails (for closed tickets and contacts that couldn't be registered)
- General housekeeping
 2023-01-31 00:23:31 +00:00
wrongecho b19c7a6f49
Merge branch 'master' into code-tidy 2023-01-23 19:21:43 +00:00
Marcus Hill 2c7a704b6b Remove redundant (default) arguments 2023-01-21 17:26:06 +00:00
Marcus Hill fb6848f508 Add configuration setting to control whether clients should get automatic ticket-related emails (ticket open/close) 2023-01-21 15:47:01 +00:00
Marcus Hill 4e5729bb8a Update new ticket email to use email function, small bugfix for subject line 2022-12-18 14:36:15 +00:00
Marcus Hill 2e69160493 Add email notification for tickets raised via email 2022-12-18 11:42:59 +00:00
Marcus Hill 580a6cf53e Adjust client reply type to Client, not public. Public is for agent replies that are customer visible 2022-12-17 23:18:14 +00:00
johnnyq d2fdc5f7d8 Spruce up the share UI modal and client logins 2022-12-14 22:18:44 -05:00
johnnyq 83bcae3962 Parse Tickets based off of configured Ticket Prefix 2022-12-12 19:44:55 -05:00
johnnyq 791125a060 Rename email parser file 2022-12-12 19:25:47 -05:00