wrongecho
fc94d71795
Fix typo in ticket archived logging
2024-11-14 08:08:52 +00:00
johnnyq
e4f618c150
More work on Updating ticket post to use new logAction function, added more ticket history updates, tidy and added more details to logging, lots of logic changes need to happen here
2024-11-13 18:46:28 -05:00
johnnyq
52284231bb
Remove Dup Edit Priority Logic from ticket post and fix priority from > to
2024-11-13 17:56:28 -05:00
johnnyq
56361c7008
Partially Updated ticket post to use new logAction function, added some ticket history updates, tidy and added more details to logging
2024-11-13 17:48:24 -05:00
Marcus Hill
13f89d2118
Ticketing updates
...
- Allow changing ticket status without adding a reply (just leave the response blank)
- Bugfix: Contact change email didn't include URL key
- Make it clearer when nobody is assigned to a ticket
2024-11-02 10:22:31 +00:00
johnnyq
aa2e0ed5c5
carry over the Task Completion estimate When creating a new ticket from a template
2024-10-23 14:13:05 -04:00
wrongecho
30738ed9fd
Bugfix: Ticket scheduling emails
...
Scheduling a ticket should only send an email if config_ticket_client_general_notifications is enabled
2024-10-22 19:42:40 +01:00
johnnyq
c214c12d00
FEATURE: Auto Populate Create Ticket when selecting a template, remove old ticket mail parser code
2024-10-20 14:34:09 -04:00
johnnyq
8dca7bc183
Simplify Ticket Creation and Edit Model by removing unessesary tabs and combining fields to fewer tabs
2024-10-18 15:40:17 -04:00
johnnyq
4963f2f385
Add Ticket Category to New Ticket and Bulk add Tickets through assets
2024-10-10 01:38:21 -04:00
johnnyq
a9ebc1395c
Fix Repeating ticket number when adding bulk tickets via assets
2024-10-10 01:08:12 -04:00
johnnyq
134f4f9ad3
FEATURE: Create Ticket for each asset in Bulk
2024-10-09 15:24:40 -04:00
wrongecho
1c404b9cf1
Add custom event handler to be triggered by some actions affecting tickets/quotes/invoices/contacts
2024-10-02 11:26:13 +01:00
wrongecho
478d81b0f9
Add guest ticket URL to emails
2024-09-29 22:00:15 +01:00
Marcus Hill
6363d265ca
Refactor POST handling.
...
- Split into admin and user handlers, each admin page gets its own file now
- Enforce role access once for admin POST requests
- Automatically load POST logic for admin-based requests based on the referring page, otherwise automatically load all user request logic
- Add support for using custom POST handlers
2024-09-29 19:02:28 +01:00
