Commit Graph

2878 Commits

Author SHA1 Message Date
johnnyq f2a3c54ed7 Do not change ticket status upon ticket reply, just update the ticket update timestamp 2023-09-18 18:51:54 -04:00
johnnyq 2e12c3e9c1 UI Fix issue with browser status covering bottom portion of the side navs 2023-09-18 17:12:06 -04:00
johnnyq a0f46cc049 If no contact selected give option to add one under ticket details 2023-09-18 16:36:35 -04:00
johnnyq 485bb68055 A Ticket Contact is now optional 2023-09-18 16:29:19 -04:00
johnnyq d713031545 Priority and Contact are now clickable and changeable within ticket details 2023-09-18 15:07:12 -04:00
johnnyq 301d798963 You can now change ticket priority, contact or ticket Assignment by clicking on the element in the ticket listing 2023-09-18 13:23:21 -04:00
johnnyq 6109933f42 Updated Notification titles 2023-09-17 21:26:31 -04:00
johnnyq 827b880b28 Fixed edit scheduled ticket updated shoertenClient function to be even more intelligent 2023-09-17 20:08:41 -04:00
johnnyq 1b90a005e4 Added a php function to intelligently shorten a clients name to 3 characters 2023-09-17 19:49:09 -04:00
johnnyq 0987f3121f fix Pending tickets notification 2023-09-17 19:00:31 -04:00
johnnyq 40aaddd09b Update cron to Create notification of tickets pending assignment 2023-09-17 18:55:44 -04:00
johnnyq 8fa76daf3a Update cron ticket parser to set new ticket status to Pending-Assignment instead of Open 2023-09-17 18:42:17 -04:00
johnnyq fdc7416ae9 Wording 2023-09-17 18:38:46 -04:00
johnnyq beaa56dc36 Removed Ticket assignment through edit ticket, has to be done within the ticket itself, properly update the status to assigned and pending-assignment based off whos assigned to the ticket 2023-09-17 18:36:48 -04:00
johnnyq fed51928c7 Updated Status Badge Colors 2023-09-17 18:10:21 -04:00
johnnyq b23631226b Updated and added more descriptive Ticket Statuses 2023-09-17 18:06:07 -04:00
johnnyq dbb28a9a4c Added new ticket status array for better communication and sorting 2023-09-17 17:25:28 -04:00
johnnyq 077fc1cf35 Added additional fields to cvategories for icon support and sub category support 2023-09-17 17:16:20 -04:00
wrongecho d4c71955c6
Merge pull request #718 from ColDog5044/readme-release-update
Update estimated release month in README
2023-09-16 23:21:15 +01:00
johnnyq 6bd2919c18 Do not mark unprocessed email as read 2023-09-15 17:02:07 -04:00
Collin Laney 8e714e7afa
Update estimated release month in README
Browsed the ITFlow Forum to find the estimated release month. Changed July to December. https://forum.itflow.org/d/257-v10-roadmap

Keep up the good work
2023-09-14 21:09:23 -04:00
johnnyq deb5e87630 Tidy Queries and moved client to the ends of each entity in global search 2023-09-12 13:15:07 -04:00
johnnyq 19e9c3eeb5 Added Assets to Global Search 2023-09-12 12:51:00 -04:00
johnnyq 15d433f1d9 Invoice are now searchable via global search 2023-09-12 12:06:02 -04:00
johnnyq 7d1cfc586d Revert last commit invoice quote and recurring were already searchable by its concat prefix and number 2023-09-12 11:31:23 -04:00
johnnyq 878582f7c5 Allow to search via invoice, quote, recurring numbers 2023-09-11 18:46:43 -04:00
johnnyq 43fcf86a41 Fix 2023-09-11 18:22:21 -04:00
johnnyq 3f5c1c270a Fix Certificate Renewals 2023-09-11 18:20:59 -04:00
johnnyq ba09ea7c67 Opps fix 2023-09-11 16:13:18 -04:00
johnnyq f44641c5e4 Sort Client tags alphabetically when being show under client details, client listing and ticket details 2023-09-11 16:01:47 -04:00
johnnyq 7561364e91 remove get Cert Expiry date from cron job as its in functions now 2023-09-11 15:32:17 -04:00
johnnyq 9028f219b9 Moved get Cert Expiry date to functions.php 2023-09-11 15:31:43 -04:00
johnnyq b80d730910 Added Cron task to update Certificate Expiry fields 2023-09-11 15:21:16 -04:00
johnnyq b77886cc7e Bump PHPMailer from 6.8.0 to 6.8.1 2023-09-11 13:38:57 -04:00
johnnyq 3b645fc5fb Added missing asset description under client details 2023-09-11 13:07:39 -04:00
johnnyq 277c5bad68 Also subscribe the mail folder so it shows up under mail folders 2023-09-10 22:06:22 -04:00
johnnyq f4963cbc45 Change folder name for ITFlow Proessed mail to ITFlow and put in the root instead of INBOX Folder. Also dont flag all other mail 2023-09-10 21:41:35 -04:00
johnnyq 2c14ae1a76 Added more padding to client overview cards 2023-09-10 20:32:05 -04:00
johnnyq 9753b96fed Fix mismatch of word URI and URL to just URI, fix it to not removed Service:// 2023-09-09 23:57:55 -04:00
johnnyq bc1e2f1ea4 Updated DB schema with the new asset_uri 2023-09-09 23:43:12 -04:00
johnnyq 747e793e54 Added Asset URI can be used for a remote link 2023-09-09 23:40:18 -04:00
Johnny be7492ae73
Merge pull request #714 from wrongecho/qr-charts-api
Google Charts - Use HTTPS instead
2023-09-09 14:13:20 -04:00
Johnny a5fd5a2068
Merge pull request #716 from wrongecho/ticket-api-create
API: Tickets
2023-09-09 14:12:11 -04:00
Marcus Hill c489a85fc0 API: Tickets
Add Create API endpoint for tickets.

Supported fields:
- Client ID
- Client Contact
- Subject
- Details
- Priority
- Agent assignee
- Vendor ID
- Vendor ticket ref
2023-09-09 15:28:18 +01:00
wrongecho 89d4f85869
Merge pull request #715 from wrongecho/asset-import
Bug fix: Asset import
2023-09-09 12:08:18 +01:00
Marcus Hill 19e159e9fd Bug fix: Asset import 2023-09-09 11:53:12 +01:00
Marcus Hill a593e4cbbb Use HTTPS instead (eventually to move this into a local library) 2023-09-09 08:33:29 +01:00
johnnyq 6cb3d8f9d0 Truncate Client Name on client side nav 2023-09-08 01:51:29 -04:00
johnnyq 21a60c0619 Added confirm delete on delete contact 2023-09-08 01:15:12 -04:00
johnnyq 3d5c09abd0 Added a mail resend option under mail queuer it reset the the failed count to 3 2023-09-07 19:31:18 -04:00