Marcus Hill
91db3e2f37
Enhance tickets by client report
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Enhancements ot the tickets by client report
- Breakdown tickets by priority (low/med/high)
- Breakdown stats per month, in addition to the existing per-year breakdown
2024-09-03 21:49:52 +01:00
Johnny
8ddb450f6f
Merge pull request #1016 from itflow-org/resolved-ticket-report
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Change ticket by client report to report on resolved, not closed tickets
2024-08-29 15:34:31 -04:00
Johnny
b42a4db6ca
Merge pull request #1015 from itflow-org/rm-legacy-fetchdomainexpiration
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Remove the old function for fetching domain expiration
2024-08-29 15:34:21 -04:00
wrongecho
437067fcc7
Change ticket by client report to report on resolved not closed tickets
2024-08-29 20:16:43 +01:00
wrongecho
75846adc28
Remove the old function for fetching domain expiration
2024-08-29 19:42:53 +01:00
wrongecho
ed446e18b5
Merge pull request #1013 from itflow-org/update-show-branch
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Show name of branch you are on in admin update
2024-08-29 19:24:19 +01:00
wrongecho
b7d1503044
Show name of branch you are on in admin update
2024-08-29 19:21:33 +01:00
Johnny
d700289671
Merge pull request #1012 from itflow-org/assets-report-custom-columns
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All asset report - custom columns
2024-08-28 18:47:46 -04:00
Johnny
99b5758839
Merge pull request #1011 from itflow-org/ticket-unbilled-perms
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Bugfix: Unbilled tickets perms
2024-08-28 18:46:58 -04:00
Johnny
af62ba8b89
Merge pull request #1010 from itflow-org/asset-purchase-ordering
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Re-order asset purchase and install date fields to make more sense
2024-08-28 18:46:47 -04:00
Johnny
ddf936c859
Merge pull request #1009 from itflow-org/client-perms-rectickets-projects
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Bugfix: Client Access Permissions
2024-08-28 18:45:44 -04:00
wrongecho
64997acaa5
All asset report - custom columns
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Created a new version of the all asset report allowing custom columns to be used
2024-08-28 23:25:03 +01:00
wrongecho
7739b31bb5
Bugfix: Remove two role checks on unbilled ticket report that prevents any non-admins viewing it
2024-08-28 22:21:02 +01:00
wrongecho
11005fef58
Re-order asset purchase and install date fields to make more sense
2024-08-28 22:11:04 +01:00
wrongecho
26d6737468
Bugfix: Client Access Permissions
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Fix bug that allows users to view recurring tickets and projects they shouldn't have access to
2024-08-28 20:17:41 +01:00
johnnyq
a4a110f1e7
Show Red Badge Count next to client domains if Domain is expired or expires within 5 days
2024-08-27 20:40:12 -04:00
johnnyq
3eb6ee57fb
Fix Contact Bulk Actions, removed required fields from Bulk Mail since its all under 1 big form you cant have required fields
2024-08-27 12:05:45 -04:00
johnnyq
27a9697542
Temporary diabled Bulk Ticket Merge in the Main Ticket view as it was not allowing a tech to be assigned from that view
2024-08-25 22:49:54 -04:00
Johnny
d05c5b7ca2
Merge pull request #1007 from itflow-org/api-logins-tweak
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Tweak credentials read api
2024-08-25 15:31:01 -04:00
wrongecho
ec0e1c395c
Tweak credentials read api
2024-08-25 20:29:14 +01:00
Johnny
c0c810764a
Merge pull request #1006 from itflow-org/bulk-merge
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Add bulk merge ticket feature
2024-08-25 15:20:43 -04:00
Johnny
442681a49a
Merge pull request #1005 from itflow-org/debug-db-info
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Debug - clarify database engine
2024-08-25 15:20:24 -04:00
Johnny
6e3dcc0237
Merge pull request #1004 from itflow-org/bugfix-ticket-client-access-perms
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Tickets - Client access permissions bugfix
2024-08-25 15:20:10 -04:00
Johnny
21a31a1fe1
Merge pull request #1002 from itflow-org/api-logins
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Allow decrypting logins/credentials via the API
2024-08-25 15:18:34 -04:00
wrongecho
f964d8245b
Add bulk merge ticket feature
2024-08-25 19:10:06 +01:00
wrongecho
c69655a5bb
Add bulk merge ticket feature
2024-08-25 19:06:57 +01:00
wrongecho
4cfa4c6e85
Debug - clarify database engine
2024-08-25 17:53:34 +01:00
wrongecho
573e2340df
Fix a bug that allows technicians to view tickets they shouldn't have access to
2024-08-25 15:32:40 +01:00
wrongecho
24ff6f5c84
WIP: Allow decrypting logins/credentials via the API
2024-08-25 12:45:18 +01:00
wrongecho
9ef3099495
WIP: Allow decrypting logins/credentials via the API
2024-08-25 12:32:21 +01:00
wrongecho
d37bdcdbcb
WIP: Allow decrypting logins/credentials via the API
2024-08-25 12:31:15 +01:00
johnnyq
2202f31a61
fix
2024-08-24 20:08:14 -04:00
johnnyq
26e12e1edb
More UI/UX updates to the ticket reply bar
2024-08-24 20:07:06 -04:00
johnnyq
1bf80d3b15
Use TimeAgo for Ticket Created At column, use tooltip to show real date and time
2024-08-24 19:28:07 -04:00
johnnyq
f0086c8844
More Ticket Details UI/UX use btn-toolbar class instead of btn-group for the header action button this allows padding and rounding of both edges of the button, decreased the bottom padding of the ticket reply card, updated the billable status
2024-08-24 18:55:54 -04:00
johnnyq
9a3b42c623
More UI/UX Reduced the Padding in the Ticket Details Header to make more room, Use TimeAgo and tooltips for the exact times, updated the Ticket Subject display, made the Submit button green instead of primary to offset all the primary buttons, also updated other button to reduce the distraction of orimary and secondary buttons
2024-08-24 18:34:05 -04:00
johnnyq
0ea2e78c78
More UI/UX Work to ticket details
2024-08-24 18:11:57 -04:00
johnnyq
9afab6e5e5
Removed the Dark Outline border on the side cards in ticket details
2024-08-24 17:59:41 -04:00
johnnyq
ed315c3979
UI/UX Updates to the Ticket Details Header
2024-08-24 17:57:05 -04:00
johnnyq
7168cffba7
Ticket Details UI/UX Removed Prepend icon to tasks and removed the fa-fw for the checkmark next to add task
2024-08-24 16:40:01 -04:00
johnnyq
08b94dcae4
Bump TinyMCE from 7.1.1 to 7.3.0
2024-08-24 16:36:29 -04:00
johnnyq
918c202e83
Remove Dup AI Reword Button
2024-08-24 16:29:01 -04:00
johnnyq
d9299e8e28
Fix AI Reword Button, removed Status Icon
2024-08-24 16:24:14 -04:00
johnnyq
bdd7c7e993
UI/UX Updates to Ticket Details, Reduce the start, pause timer and reset button and use pause and play icons instead, use block buttons for Type of Response
2024-08-24 16:14:40 -04:00
johnnyq
a152a4a1a0
Update Ticket Details Page, remove the non working selectable comment type ad wrapped the Ticket Reply in a card body
2024-08-24 15:58:45 -04:00
johnnyq
2e0841abb3
Do not show Outstanding Balance table if no outstanding invoices exist
2024-08-24 15:06:35 -04:00
johnnyq
b14da05b17
Add more prominant Highlight of the current invoice being viewed
2024-08-24 14:57:23 -04:00
johnnyq
dd017da140
Several UX/UI Updates to Guest Invoice, Added Account Balance to the Top Right, removed Invoice History as this should be viewed via the client portal. Update the wording for Previous unpaid invoices to Outstanding Invoices, added invoice counts, reduced margin and padding in invoice tables, reworded Pay Online to Pay Now
2024-08-24 14:47:27 -04:00
johnnyq
8f5854c76e
Add Full Account Balance on Guest Invoice View
2024-08-24 14:11:16 -04:00
johnnyq
04f33ac375
Add Tooltips with expire time for shared links
2024-08-24 13:36:55 -04:00