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itflow
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365 Commits

Author SHA1 Message Date
johnnyq 72f96e0ebf Added Project Manager field to projects 2024-04-08 12:22:16 -04:00
johnnyq dfb1304bfa When completeing task add a private note to the ticket along with a 5 Min time worked soon will be configurable based off the task 2024-04-07 14:26:37 -04:00
johnnyq e1312b29e5 Generating a Project with Tickets is now possible by selecting a project template when creating a new project 2024-04-07 13:17:52 -04:00
johnnyq e3ff8854f9 Removed Task Descriptions as the name says it all 2024-04-06 22:07:29 -04:00
johnnyq 48ecde6e9b Allow Overriding a ticket templates subject when creating a ticket from template 2024-04-06 20:54:22 -04:00
johnnyq 8d571682cc Cleaned up Contact Add/Edit Relabeled Secure tab to Access and moved Roles to Access Tab ss this is much more suitable 2024-04-06 20:05:53 -04:00
johnnyq 6da826e418 Tidy Update Project and Ticket Templates Deleting functions 2024-04-06 19:05:36 -04:00
johnnyq f6b87553ac Created new table to allow many to many relationship for Ticket and Project Templates 2024-04-06 18:37:37 -04:00
johnnyq b22781d2ea Add Ticket Template order under project templates, this will state the execution order when deployed 2024-04-05 18:20:09 -04:00
Johnny 60212b380c
Merge pull request #932 from wrongecho/ticket-email-status-fix 
Ticket status in emails
 2024-04-05 17:01:48 -04:00
johnnyq dbe5525046 Added the ability to Add ticket templates to project templates and also to remove ticket templates from project templates 2024-04-05 16:50:22 -04:00
Marcus Hill be01525136 Ticket status in emails 
- Fix tickets showing an "unknown" status in client update emails
- Remove old code related to closing tickets, as close is now it's own button
 2024-04-05 21:48:57 +01:00
johnnyq 5370a70ab8 Renamed Login In the Frontend UI to Credentials to better fit other types of creds like API Keys, WiFi etc, also renamed the password field to password / key 2024-04-05 15:06:42 -04:00
johnnyq 048b890465 Added Open and Closed Project button to projects list, renamed complete to close for projects 2024-04-05 14:06:57 -04:00
johnnyq 43c06b8151 Now you can mark a project complete when all Tickets for the project are closed and we now show an open or closed status by the project name 2024-04-05 13:48:50 -04:00
johnnyq 4824ae8ef8 Make Remmeber Me Token Configurable and default to 3 2024-04-04 19:52:44 -04:00
johnnyq 730c1f4df3 Feature: You can now create a ticket from a ticket template 2024-04-03 15:41:20 -04:00
johnnyq 6d8ab569c9 Add Ticket subject to Add ticket to Project notification and logging 2024-04-01 17:33:36 -04:00
johnnyq e5e17c669f Made Add Ticket to Project Functionable 2024-04-01 17:21:59 -04:00
johnnyq f1833e1083 Updated ticket status color capabilities to use multiple color instead of a select few, added activate disable ticket statuses, fixed ticket status Left joins in a few more areas 2024-04-01 16:27:05 -04:00
johnnyq b04c2e1232 Added Project due to the UI: 2024-03-31 14:02:48 -04:00
johnnyq 3b46f1e6bd Added the ability to Add Ticket and Edit Ticket statuses, disallowed deleting editing system tickets, this is still work in progress 2024-03-31 13:40:31 -04:00
Marcus Hill d94b9ce7bb Login related tidying 
- Feature: Show users their remember-me tokens and allow them to be revoked
- Log when a user generates a remember-me token during sign in
- General refactoring and tidying up
 2024-03-30 23:19:50 +00:00
johnnyq 770356ba10 No Need for ticket status name or status id when bulk closing tickets 2024-03-30 17:16:01 -04:00
johnnyq b63eddb300 Fix Ticket Close to use the new ticket status INT instead of string 2024-03-30 15:46:02 -04:00
johnnyq b4db5013a3 Fix Bulk Close Ticket not updating the ticket_closed_at field and not using the new status id 2024-03-30 15:20:01 -04:00
Marcus Hill 7df1d419fa Ticket Statuses from DB / use left join instead of a function, hard-code system statuses 2024-03-29 23:20:52 +00:00
wrongecho 2e95b7cb6e
Merge branch 'master' into ticket-statuses 2024-03-29 11:58:53 +00:00
Marcus Hill 667a93210c Ticket Statuses from DB 2024-03-29 11:22:32 +00:00
johnnyq 78e92ea8d6 Add Project Templates Listing, edit and add, more to come 2024-03-28 22:03:57 -04:00
johnnyq 89a1c5d2d8 Added Ticket Templates and the ability to add Tasks to the template, reworked the ticket details tasks and adding tasks 2024-03-28 21:09:32 -04:00
johnnyq e42c5bc2f5 Major UI Updates to projects, created project details which display project stats tickets and tasks, tickets can be linked to a project, soon will add all users who contributed to a project and some more stats along with a nice timeline from created to deadline 2024-03-27 22:27:56 -04:00
johnnyq 8addc4f55c Feature: Added Subnet Mask and primary and secondary DNS change the wording for network to IP / Network in case a single IP needs to be used for example an Internet Connection, Added more newe tabs to the Add/Edit Network so everything fits and is organized 2024-03-27 14:19:32 -04:00
johnnyq 26dc3172e7 Initial Project work on the UI started 2024-03-27 00:26:53 -04:00
johnnyq 31184dab62 Moved Tasks Card under Details, Added tje ability to Edit and mark a task complete 2024-03-26 14:06:32 -04:00
johnnyq c40c204ce1 Use full name in vars 2024-03-25 16:45:34 -04:00
johnnyq e2733fecb7 Some initial beginnings of task management in tickets, currently you can create and delete them more to come 2024-03-25 16:43:56 -04:00
Marcus Hill 5e63ef9a2a Ticket Statuses from DB 
First swing at this to share my progress, isn't ready to merge yet but would appreciate thoughts
 2024-03-24 22:36:21 +00:00
johnnyq 1792aaee64 Feature added location to calendar events and created new tab called details in calendar events for description and location 2024-03-23 16:43:42 -04:00
johnnyq 5ebc6ffde8 Feature Added ability to select a ticket location for location based, still need to add more to this functionality 2024-03-23 16:24:40 -04:00
johnnyq 9e7f50b9eb Feature Add Bulk Cancel and Delete to Mail Queue for mail that are any status other than sent 2024-03-23 15:01:01 -04:00
johnnyq 7d22f208b8 Enhancement moved to media css for domain listing and added description field 2024-03-21 16:07:54 -04:00
johnnyq 51dba5ac1a Certificates Enhancement, Use Media CSS, add description create a new tab for notes 2024-03-21 15:46:14 -04:00
johnnyq 16cfc3e032 Add Description to Networks 2024-03-20 18:44:32 -04:00
johnnyq 534096f182 Software Licenese / Template Enhancements: Fixed create Software from template, added description, user media css for licenses and templates, reworked the add edit modal, Removed Software Login 2024-03-20 16:54:38 -04:00
johnnyq 845e168942 Updated the rest of wording regarding email being sent to email been queued with a link to the Mail Queuer 2024-03-20 14:22:57 -04:00
johnnyq 4c01c472b8 Add UI and logic for location Description, Tweak Location Listing UI to use the media class 2024-03-19 17:48:54 -04:00
Johnny 064629d499
Merge pull request #914 from wrongecho/smtp-test-wording 
Reword SMTP test message to make it clear that messages are queued
 2024-03-17 13:42:31 -04:00
Marcus Hill 678c53a8fb Reword SMTP test message to make it clear that messages are queued 2024-03-17 16:39:03 +00:00
Marcus Hill f9a5ca1ef8 Ticketing updates 
- Bugfix: Prevent tickets from being assigned to disabled techs
- Bugfix: Un-assign all open tickets when a tech account is disabled
- Allow auto-assignment of recurring/scheduled tickets to an agent/tech (#901)
- Rework layout of recurring/scheduled ticket modal
 2024-03-17 11:09:53 +00:00
johnnyq cdd16bd460 Add file Description below filename, still need to work on the UI a bit 2024-03-15 18:44:16 -04:00
johnnyq d32925eefc Tidy 2024-03-13 14:03:07 -04:00
Marcus Hill c251cc1faf Allow pfx file uploads 2024-03-10 10:48:17 +00:00
johnnyq 37a4f5cee0 Added Method of Transfer to Transfers frontend, currently uses payment type category and is optional useful to see how the money got transferred 2024-03-05 19:22:05 -05:00
johnnyq 51248ed841 You can now view all login / passwords for an asset under asset lists and under asset details now 2024-03-03 13:23:52 -05:00
Johnny cb57a1e86b
Merge branch 'master' into ticketing-hide-functions-closed 2024-03-02 19:48:44 -05:00
Marcus Hill b9431645d3 Ticket Statuses 
Standardize on 5 consistent ticket states:-
- New (Red/Danger)
- Open (Blue/Primary)
- On Hold (Green/Success)
- Auto Close (Dark/black)
- Closed (Dark/black)

Update parts of the app where these have deviated from, as they have not been updated everywhere.
Other states may be configurable in future via custom fields.
 2024-03-03 00:13:29 +00:00
Marcus Hill 66e07b0c47 Ticket closure email wording 2024-03-02 18:35:10 +00:00
Marcus Hill 3084e9e0d3 Ticketing (and Invoicing) 
- Hide the ability to add/delete watchers when a ticket is closed
- Hide watchers card entirely when tickets are closed, if the ticket had no watchers
- Hide the ability to schedule a ticket when a ticket is closed
- Don't include tickets in an auto-close state in the sidebar ticket counts
- Small edit to the ticket closure wording to account for requests and issues
- Small edits to invoice emails text
 2024-03-02 18:31:01 +00:00
johnnyq 15e729e65a Removed old Remember me token, update revoke remember me function 2024-02-29 15:51:26 -05:00
johnnyq 9955ff56f5 Carry over discount amounts when copying a quote or invoice 2024-02-29 14:28:48 -05:00
johnnyq 85cc8c163b Carry over discount amounts from recurring and quotes to invoice, fix force recurring 2024-02-29 14:15:57 -05:00
johnnyq c3c9da0c71 Use the bulk mail function in bulk mailers for standardization, also fix unused vars in smtp settings form 2024-02-26 15:38:00 -05:00
Marcus Hill 1e8fbddcbd Mail queue & tickets 
- Allow cancelling emails
- Adjust wording of ticket scheduling emails
 2024-02-24 11:06:55 +00:00
Johnny 603d677dfd
Merge pull request #888 from wrongecho/dns-expiry-null-fix 
Domain expiration dates
 2024-02-23 12:23:20 -05:00
Marcus Hill dae51c9b8b Domain expiration dates - remove debug 2024-02-22 21:52:57 +00:00
Marcus Hill 66dc7e799b Domain expiration dates 
- Update logic in post when adding/editing a domain to better account for null values
- Update logic in cron domain refresher to account for null values
- Prevent cron domain refresher getting stuck on a single domain
- Exclude domains with no expiration date from the cron nightly renewal alerts
 2024-02-22 21:51:12 +00:00
o-psi 3947c3a329 Remove comment 2024-02-22 17:49:08 +00:00
o-psi 28ab569dfc Update Prompt 2024-02-22 17:48:53 +00:00
o-psi 06ce12ba47 Update AI prompting 2024-02-21 18:13:10 +00:00
o-psi b31f1b4c49 add ticket description to AI Query 2024-02-21 11:16:40 -06:00
wrongecho ae80bba5ce
Deleting recurring tickets - correctly pull subject/frequency 2024-02-16 12:20:49 +00:00
wrongecho 793a4f9c8e
Recurring ticket deletion wording 2024-02-16 12:18:36 +00:00
wrongecho e6418046aa
Fix deleting recurring tickets 2024-02-16 12:15:55 +00:00
o-psi cdf4118b09 Allow canceling scheduled tickets 2024-02-15 16:31:35 +00:00
Marcus Hill 2c7b65dad2 Recurring tickets 
- Reword some areas to better separate recurring and scheduled tickets.
- Fix bulk actions not doing anything due to form name mismatch
 2024-02-12 22:17:05 +00:00
Marcus Hill b64df190ed Ticket scheduling 
- Prevent scheduling dates in the past (also for API keys expiry date)
- Correct the ticket URL in the agent email
- Update the onsite value in the database when scheduling a ticket
- Reword the internal note to include a user friendly time and whether the ticket is onsite/remote
 2024-02-12 19:52:12 +00:00
johnnyq 48ba4445bf Added LocalAI 2024-02-10 21:25:18 -05:00
johnnyq a1d642c54b You can now Test AI Rewording Functionality right from the AI Settings Screen 2024-02-10 21:15:05 -05:00
johnnyq cb26d40090 Added AI Model to the AI settings 2024-02-10 15:24:25 -05:00
o-psi 12f6f86581 Update for long tickets 2024-02-10 02:42:37 +00:00
o-psi 5ac03e7086 Merge branch '0.1.8.2' of https://github.com/twetech/itflow into 0.1.8.2 2024-02-09 22:49:52 +00:00
o-psi 2bf0a2aef8 cleanups 2024-02-09 22:49:12 +00:00
o-psi f0d2f5b02a SonarCloud Cleanups 2024-02-09 16:40:51 -06:00
o-psi 6e14406364 Update Calendar to show past scheduled tickets as different colors based on status. 2024-02-09 22:06:34 +00:00
o-psi c72a4a2413 Update ticket scheduled post actions. 2024-02-09 17:10:59 +00:00
Andrew Malsbury 3d3587a525
Merge branch 'master' into 0.1.8.2 2024-02-08 14:34:39 -06:00
o-psi b3df9fc9f6 Fix email for iCal 2024-02-08 14:16:27 -06:00
o-psi e2392c3c6c Add iCal functionality 2024-02-08 12:59:36 -06:00
johnnyq 717f4d9e1a Fix DB Download to include ITFlow in filename 2024-02-05 21:28:53 -05:00
johnnyq 74fb7931f0 Fix DB Download to include company name and ITFlow 2024-02-05 21:26:23 -05:00
johnnyq dc69101624 [Feature] The Start of AI Integration within ITFlow 2024-02-05 21:01:34 -05:00
Andrew Malsbury 50b2c3ad6c
Merge branch 'itflow-org:master' into 0.1.8.2 2024-02-05 09:18:52 -06:00
johnnyq e9c85297eb Feature: Allow to upload custom fav icon under settings > Theme, icon is limited to .ico format only 2024-02-03 14:30:03 -05:00
Andrew Malsbury 6c247e0f58
Merge branch '0.1.7' into scheduled-tickets 2024-02-01 21:42:24 -06:00
johnnyq 96ff92d070 Feature: Bulk Edit Category, Client and Account for expenses 2024-01-31 17:09:35 -05:00
johnnyq 19f4e215de feat. Bulk Reply To Tickets including create a private note 2024-01-31 15:24:54 -05:00
johnnyq 7975505823 feat. Updated Bulk Close Ticket to allow for a Private Note instead of public 2024-01-31 14:49:25 -05:00
johnnyq 5818c7fe18 feat. Added Contact Roles to Bulk Actions 2024-01-31 14:23:47 -05:00
johnnyq 00197cef96 feat: Bulk Set Contact Department / Group 2024-01-31 13:53:25 -05:00