Commit Graph

278 Commits

Author SHA1 Message Date
Marcus Hill 5e63ef9a2a Ticket Statuses from DB
First swing at this to share my progress, isn't ready to merge yet but would appreciate thoughts
2024-03-24 22:36:21 +00:00
johnnyq 1792aaee64 Feature added location to calendar events and created new tab called details in calendar events for description and location 2024-03-23 16:43:42 -04:00
johnnyq 5ebc6ffde8 Feature Added ability to select a ticket location for location based, still need to add more to this functionality 2024-03-23 16:24:40 -04:00
johnnyq 9e7f50b9eb Feature Add Bulk Cancel and Delete to Mail Queue for mail that are any status other than sent 2024-03-23 15:01:01 -04:00
johnnyq 7d22f208b8 Enhancement moved to media css for domain listing and added description field 2024-03-21 16:07:54 -04:00
johnnyq 51dba5ac1a Certificates Enhancement, Use Media CSS, add description create a new tab for notes 2024-03-21 15:46:14 -04:00
johnnyq 16cfc3e032 Add Description to Networks 2024-03-20 18:44:32 -04:00
johnnyq 534096f182 Software Licenese / Template Enhancements: Fixed create Software from template, added description, user media css for licenses and templates, reworked the add edit modal, Removed Software Login 2024-03-20 16:54:38 -04:00
johnnyq 845e168942 Updated the rest of wording regarding email being sent to email been queued with a link to the Mail Queuer 2024-03-20 14:22:57 -04:00
johnnyq 4c01c472b8 Add UI and logic for location Description, Tweak Location Listing UI to use the media class 2024-03-19 17:48:54 -04:00
Johnny 064629d499
Merge pull request #914 from wrongecho/smtp-test-wording
Reword SMTP test message to make it clear that messages are queued
2024-03-17 13:42:31 -04:00
Marcus Hill 678c53a8fb Reword SMTP test message to make it clear that messages are queued 2024-03-17 16:39:03 +00:00
Marcus Hill f9a5ca1ef8 Ticketing updates
- Bugfix: Prevent tickets from being assigned to disabled techs
- Bugfix: Un-assign all open tickets when a tech account is disabled
- Allow auto-assignment of recurring/scheduled tickets to an agent/tech (#901)
- Rework layout of recurring/scheduled ticket modal
2024-03-17 11:09:53 +00:00
johnnyq cdd16bd460 Add file Description below filename, still need to work on the UI a bit 2024-03-15 18:44:16 -04:00
johnnyq d32925eefc Tidy 2024-03-13 14:03:07 -04:00
Marcus Hill c251cc1faf Allow pfx file uploads 2024-03-10 10:48:17 +00:00
johnnyq 37a4f5cee0 Added Method of Transfer to Transfers frontend, currently uses payment type category and is optional useful to see how the money got transferred 2024-03-05 19:22:05 -05:00
johnnyq 51248ed841 You can now view all login / passwords for an asset under asset lists and under asset details now 2024-03-03 13:23:52 -05:00
Johnny cb57a1e86b
Merge branch 'master' into ticketing-hide-functions-closed 2024-03-02 19:48:44 -05:00
Marcus Hill b9431645d3 Ticket Statuses
Standardize on 5 consistent ticket states:-
- New (Red/Danger)
- Open (Blue/Primary)
- On Hold (Green/Success)
- Auto Close (Dark/black)
- Closed (Dark/black)

Update parts of the app where these have deviated from, as they have not been updated everywhere.
Other states may be configurable in future via custom fields.
2024-03-03 00:13:29 +00:00
Marcus Hill 66e07b0c47 Ticket closure email wording 2024-03-02 18:35:10 +00:00
Marcus Hill 3084e9e0d3 Ticketing (and Invoicing)
- Hide the ability to add/delete watchers when a ticket is closed
- Hide watchers card entirely when tickets are closed, if the ticket had no watchers
- Hide the ability to schedule a ticket when a ticket is closed
- Don't include tickets in an auto-close state in the sidebar ticket counts
- Small edit to the ticket closure wording to account for requests and issues
- Small edits to invoice emails text
2024-03-02 18:31:01 +00:00
johnnyq 15e729e65a Removed old Remember me token, update revoke remember me function 2024-02-29 15:51:26 -05:00
johnnyq 9955ff56f5 Carry over discount amounts when copying a quote or invoice 2024-02-29 14:28:48 -05:00
johnnyq 85cc8c163b Carry over discount amounts from recurring and quotes to invoice, fix force recurring 2024-02-29 14:15:57 -05:00
johnnyq c3c9da0c71 Use the bulk mail function in bulk mailers for standardization, also fix unused vars in smtp settings form 2024-02-26 15:38:00 -05:00
Marcus Hill 1e8fbddcbd Mail queue & tickets
- Allow cancelling emails
- Adjust wording of ticket scheduling emails
2024-02-24 11:06:55 +00:00
Johnny 603d677dfd
Merge pull request #888 from wrongecho/dns-expiry-null-fix
Domain expiration dates
2024-02-23 12:23:20 -05:00
Marcus Hill dae51c9b8b Domain expiration dates - remove debug 2024-02-22 21:52:57 +00:00
Marcus Hill 66dc7e799b Domain expiration dates
- Update logic in post when adding/editing a domain to better account for null values
- Update logic in cron domain refresher to account for null values
- Prevent cron domain refresher getting stuck on a single domain
- Exclude domains with no expiration date from the cron nightly renewal alerts
2024-02-22 21:51:12 +00:00
o-psi 3947c3a329 Remove comment 2024-02-22 17:49:08 +00:00
o-psi 28ab569dfc Update Prompt 2024-02-22 17:48:53 +00:00
o-psi 06ce12ba47 Update AI prompting 2024-02-21 18:13:10 +00:00
o-psi b31f1b4c49 add ticket description to AI Query 2024-02-21 11:16:40 -06:00
wrongecho ae80bba5ce
Deleting recurring tickets - correctly pull subject/frequency 2024-02-16 12:20:49 +00:00
wrongecho 793a4f9c8e
Recurring ticket deletion wording 2024-02-16 12:18:36 +00:00
wrongecho e6418046aa
Fix deleting recurring tickets 2024-02-16 12:15:55 +00:00
o-psi cdf4118b09 Allow canceling scheduled tickets 2024-02-15 16:31:35 +00:00
Marcus Hill 2c7b65dad2 Recurring tickets
- Reword some areas to better separate recurring and scheduled tickets.
- Fix bulk actions not doing anything due to form name mismatch
2024-02-12 22:17:05 +00:00
Marcus Hill b64df190ed Ticket scheduling
- Prevent scheduling dates in the past (also for API keys expiry date)
- Correct the ticket URL in the agent email
- Update the onsite value in the database when scheduling a ticket
- Reword the internal note to include a user friendly time and whether the ticket is onsite/remote
2024-02-12 19:52:12 +00:00
johnnyq 48ba4445bf Added LocalAI 2024-02-10 21:25:18 -05:00
johnnyq a1d642c54b You can now Test AI Rewording Functionality right from the AI Settings Screen 2024-02-10 21:15:05 -05:00
johnnyq cb26d40090 Added AI Model to the AI settings 2024-02-10 15:24:25 -05:00
o-psi 12f6f86581 Update for long tickets 2024-02-10 02:42:37 +00:00
o-psi 5ac03e7086 Merge branch '0.1.8.2' of https://github.com/twetech/itflow into 0.1.8.2 2024-02-09 22:49:52 +00:00
o-psi 2bf0a2aef8 cleanups 2024-02-09 22:49:12 +00:00
o-psi f0d2f5b02a SonarCloud Cleanups 2024-02-09 16:40:51 -06:00
o-psi 6e14406364 Update Calendar to show past scheduled tickets as different colors based on status. 2024-02-09 22:06:34 +00:00
o-psi c72a4a2413 Update ticket scheduled post actions. 2024-02-09 17:10:59 +00:00
Andrew Malsbury 3d3587a525
Merge branch 'master' into 0.1.8.2 2024-02-08 14:34:39 -06:00