Commit Graph

326 Commits

Author SHA1 Message Date
Marcus Hill 3f21e73b2e Comment ticket collabs, still broken 2025-06-28 15:55:13 +01:00
Marcus Hill 2ca50776ec Ticket
- Move ticket metadata/details into their own card (source, category, time, closure details, etc)
- Start adding support for ticket_quote
2025-06-22 10:00:53 +01:00
johnnyq 2bb107a5d7 Add Functionality to mark all tasks as complete or incomplete in a ticket 2025-06-18 00:48:18 -04:00
johnnyq e593f438b3 UI Work on Client Overview Increase Quick Notes and Recent Activities width and added contact photos or initials to important contacts 2025-06-15 15:36:54 -04:00
johnnyq 9c096d1f65 Add Setting option to enable or disable ticket autotimer 2025-06-12 13:44:21 -04:00
johnnyq dba3e895da UI/UX update in ticket details switch to full card stacks with edit icons for the stackable reference items on the right like asset watchers contact etc 2025-06-11 22:28:38 -04:00
johnnyq a00f26d8a4 UI/UX Draggables now switch to a hand on hover, updated the UI in invoice quote and reccuring invoice so buttons do not wrap and are grouped. Seperated the Dragable button using a button link, did the same for tasks in tickets 2025-05-28 21:22:21 -04:00
wrongecho 5bd03be1ad Ticket tasks - set maxlength html attribute 2025-05-14 16:05:43 +01:00
wrongecho e1f212d30d Start recording ticket source (API, Email, Portal, Agent) 2025-04-28 14:51:38 +01:00
wrongecho 670450bcfb Ticket statuses - Allow ordering from admin settings, this can replace the need to move the Kanban columns 2025-04-23 10:22:33 +01:00
johnnyq 65e107d154 Totally remove Dragula in Favor of the modern SortableJS library, updated the Kanban 2025-04-13 15:01:52 -04:00
johnnyq 70cb0ac635 Add the ability to remove additional assets from the ticket details screen 2025-04-07 12:58:55 -04:00
johnnyq c2bba7a919 Allow to close a project with resolved tickets 2025-03-27 14:21:56 -04:00
johnnyq 231694aabe Fix Invoice Vars in ticket, return empty string instead of null for getFieldByID() 2025-03-27 13:38:22 -04:00
johnnyq 07b29a7bdc Add Phone Country code in more places for proper phone number formatting 2025-03-26 13:36:56 -04:00
johnnyq 4c85db5e49 Remove legacy redact function in favor of tinymce integration redact 2025-03-24 13:22:41 -04:00
johnnyq 85ae42190a Feature: Added User Signature preferences, currently appends signature to ticket replies / comments 2025-03-24 12:49:47 -04:00
johnnyq 19a6f8f422 Use nearest text area instead of a static ID for AI rewording, started adding entity creations in contact details and auto selecting the contact when in contact details page 2025-03-20 11:39:50 -04:00
johnnyq 06de349fac Expanded the Redact tool into ticket details area, generalized it to allow redaction in other areas as well 2025-03-19 15:35:02 -04:00
wrongecho 21dc26b06f
Merge branch 'develop' into ticket-redaction 2025-03-18 09:42:29 +00:00
wrongecho 6a8d2cf1d4 Add ticket redaction feature 2025-03-18 09:40:39 +00:00
johnnyq a0a2fddd90 Feature: Additonal Assets can now be assigned to a single Ticket 2025-03-11 17:41:40 -04:00
johnnyq 9b6ea851e7 Removed the prepended user_ from the fields in the user_roles table, moved user_role_id from user_settings directly to users table, rename table user_permissions to user_client_permissions, removed unused Sessions vars in login. This upedate will require to update using update_cli.php --db_update 2025-03-10 15:57:16 -04:00
wrongecho e5dc50ec35 Add time by technician report 2025-03-07 22:57:18 +00:00
johnnyq 0e3959ce00 Updated Client Access Permissions to use the defined in check_login.php 2025-02-22 14:25:24 -05:00
Johnny 2d39f21b51
Merge pull request #1173 from itflow-org/small-fix
Small perms fixes
2025-02-22 13:38:05 -05:00
Marcus Hill 8eea19d03d Small permissions fix for client-specific access 2025-02-22 17:59:24 +00:00
johnnyq 8a13207327 Fixed dragula css and js to not prepend / 2025-02-22 12:47:26 -05:00
johnnyq 25db6c6e03 Replaced more contact Links with the new ajax contact details modal, updated the modal UI as well to use bigger icons and have the icon on its own line 2025-02-21 20:14:36 -05:00
johnnyq d228c30b03 Merged Global Tickets with Client Tickets seperated them with some header logic 2025-02-19 13:45:44 -05:00
johnnyq e02d45db3e More Migration to AJAX Modal 2025-02-17 16:44:29 -05:00
johnnyq 093fd69415 Migrated Ticket Priority, Assign Agent, Assign Contact, Ticket Billable, Task edit, task_template edit to the the new AJAX Modal 2025-02-16 18:27:43 -05:00
johnnyq a2e16f918c Removed Task Order Input from Task edit modal as this is done by dragging and dropping now 2025-02-11 17:29:53 -05:00
johnnyq f0cc9412bb Added custom css class grab-cursor so it turns the cursor into a grab hand instead of a finger, applied this to ticket tasks 2025-02-11 17:24:47 -05:00
Johnny 08ebedef03
Merge pull request #1165 from ssteeltm/tasks_moves
ticket tasks moving order
2025-02-10 14:07:40 -05:00
wrongecho 341ff69c58 Only show tasks if ticket is open OR when ticket is resolved & there were tasks 2025-02-05 10:48:16 +00:00
Hugo Sampaio 942f5bff52 ticket tasks moving order 2025-02-03 11:55:20 -03:00
johnnyq bff04e947b Disable HTML Purifier Caching 2025-01-22 14:39:39 -05:00
johnnyq 97723da633 Windows/Tab Titles now reflect the current page your on along with the company name or selected client. Pages contact details, asset details, tickets, projects, documents, invoices, quotes, recurring invoices overide to include more detail in tab title 2025-01-13 14:40:05 -05:00
johnnyq 0cb3cdc26d Moved all modals into /modals and updated all require links 2025-01-12 13:55:31 -05:00
johnnyq 98f9083bcb Structure rework: Moved most php files that are included to /includes renamed pagination.php to filter_footer.php, updated all file to reference new filter_footer and includes 2025-01-11 14:47:32 -05:00
Marcus Hill c85626a937 Tidying/General quality of life updates
General quality of life updates:

- Ticket contact edit: 'No one' should be logged when ticket isn't associated with any contact, rather than a blank space; also fix email content
- Ticket portal/guest: Only show 'Assigned to' if someone is actually assigned
- Ticket tasks: Don't allow adding/modifying tasks for tickets in a resolved state
- Portal contacts: Properly align word 'Contacts' in a similar way all other page headings are aligned
- Client PDF export/handover: Now opens in a new self-closing window
2024-12-28 01:12:59 +00:00
johnnyq 1e05c7d524 Fix Ticket Summary move js inline with ticket.php as js files cant read php vars 2024-12-10 14:24:48 -05:00
johnnyq c9a5df30d8 PHP Tag fix 2024-12-10 14:07:46 -05:00
johnnyq 2ac32ab0c5 AI Feature Ticket Summary: Summarieze an entire ticket 2024-12-10 14:03:43 -05:00
johnnyq fe24e3bcea Update Breadcrumbs to always have a link to the client for fast access to the client section. The breadcrumb order will change depending how you access using the global view or within the client section on Invoice, Quote, Ticket, Recurring Invoice 2024-11-20 12:41:29 -05:00
johnnyq dcedddcad6 Moved AI Reword Buttons to the WYSISYG toolbar, Seperated Document and ticket toolbars. Ticket Toolbar has items related to tickets while document has additional items related to documents 2024-11-19 15:33:14 -05:00
Marcus Hill 13f89d2118 Ticketing updates
- Allow changing ticket status without adding a reply (just leave the response blank)
- Bugfix: Contact change email didn't include URL key
- Make it clearer when nobody is assigned to a ticket
2024-11-02 10:22:31 +00:00
johnnyq 2f182d8c3c tidy 2024-10-31 16:33:15 -04:00
johnnyq 08830fd21f CONTINUE BIG FIX: Adjust the breadcrumbs according to if you are in client section or main section when view ticket, invoice, quote, recurring ticket details 2024-10-31 16:30:34 -04:00