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itflow
mirror of https://github.com/itflow-org/itflow
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153 Commits

Author SHA1 Message Date
o-psi f71d3d9b19 finish rename scheduled tickets to recurring tickets in UI 2024-02-02 15:08:44 +00:00
johnnyq 19f4e215de feat. Bulk Reply To Tickets including create a private note 2024-01-31 15:24:54 -05:00
johnnyq 731b60b07a Feature: Added Bulk Ticket Closure 2024-01-30 16:04:29 -05:00
johnnyq c6f1a25692 Feature: Added Bulk Set Priority on Tickets 2024-01-30 14:54:00 -05:00
johnnyq 1deba6eac5 Added Bulk Assign Location to Assets 2024-01-27 01:41:25 -05:00
johnnyq f2719a612e Feature: Bulk Action - Assign Location for contacts 2024-01-26 23:59:24 -05:00
johnnyq 47d2ad993e Don't show checkboxes next to closed tickets 2024-01-26 21:44:03 -05:00
johnnyq 6dbbb232ed Update Bulk Ticket assign action: Updated button, not notifies newly assigned tech via email and in app notification and now logs properly 2024-01-26 20:21:55 -05:00
johnnyq fd48d991d9 Feature: Ticket Bulk Actions Assign Tech has been added, still work in progress, update ticket reply added tech notification add logging, do not allow to assign ticket on closed ticket and more refinements 2024-01-26 17:12:57 -05:00
Andrew Malsbury 7ecabbaf0d
Merge pull request #6 from twetech/ticket-billable-module 
Fix typo in accounting module condition
 2023-12-22 11:57:43 -06:00
o-psi 5dda94a1ec Fix typo in accounting module condition 2023-12-22 17:45:39 +00:00
Andrew Malsbury d448562a24
Merge branch 'itflow-org:master' into v0.1.2 2023-12-22 11:34:05 -06:00
Andrew Malsbury c8d3f3df69
Merge pull request #4 from twetech/client-replied-warning-badge 
Added autoclose to dark
 2023-12-22 11:21:41 -06:00
o-psi 77145432ee Added autoclose to dark 2023-12-22 17:19:00 +00:00
Andrew Malsbury 6bceb4b33b
Merge pull request #3 from twetech:client-replied-warning-badge 
Add ticket status color for "Client-Replied"
 2023-12-22 11:17:08 -06:00
o-psi 0535a903ee Add ticket status color for "Client-Replied" 2023-12-22 17:16:26 +00:00
Andrew Malsbury fc5507272e
Merge pull request #2 from twetech/Fix-for-user-IDs-in-tickets 
Fix ticket assignment filter bug
 2023-12-22 11:09:33 -06:00
o-psi 61a0086514 Fix ticket assignment filter bug 2023-12-22 17:06:48 +00:00
Andrew Malsbury a6d43d97af
Merge pull request #1 from twetech/Fix-for-user-IDs-in-tickets 
Fix ticket_assigned_to filter in SQL query
 2023-12-22 10:50:11 -06:00
o-psi eb29f74fab fix error messages in log 2023-12-22 16:25:36 +00:00
o-psi 7709627e5b Accounting module disable ticket billable options 2023-12-22 16:19:51 +00:00
o-psi dd7131cae1 Fix ticket_assigned_to filter in SQL query 2023-12-22 15:14:56 +00:00
johnnyq 11da9ff0d4 Fix Undefined Status Array errors in tickets 2023-12-21 18:59:57 -05:00
o-psi 3eaaf73744 Add more billable status functionality 2023-12-21 17:10:15 +00:00
johnnyq dccec2d5f5 Removed actions column from tickets as edit ticket and Delete should be done within the ticket itself, however you can still change priotity and assigned to within the list view. This makes a tremendous impact on performance as ticket details wont need loaded for each row Soon we will impelment bulk actions 2023-12-09 15:04:30 -05:00
Marcus Hill c0eb94efc3 Ticketing updates 
- Client ticket view now defaults to showing Open tickets
- Client ticket view now has ability to quick filter between open/closed tickets
- Don't render modals for closed tickets (~6x performance boost 0.030 seconds before vs 0.005 seconds after) (we really need dynamic modals for ticketing!)
 2023-11-25 11:29:08 +00:00
johnnyq 1f9c6578d5 Sanitize each Status in Array 2023-11-21 15:41:03 -05:00
johnnyq 3749cbfca1 Updated multiple ticket status selection 2023-11-21 15:22:38 -05:00
johnnyq 900ec75303 Reverted Multi Status Select using select2 in Ticket filtering as it broke existing filtering 2023-11-21 12:36:37 -05:00
Andrew Malsbury 35b709fa18 Merge branches 2023-11-14 18:31:30 +00:00
Andrew Malsbury f01d9d0530 Updated to use prepared statements as 2023-11-14 18:30:18 +00:00
Andrew Malsbury 4060bea7a6 Add new ticket status and refactor ticket status 
filter.
 2023-11-14 17:41:30 +00:00
Andrew Malsbury 973307524d Update to fix main screen 2023-11-14 17:23:13 +00:00
Andrew Malsbury 1d401874f3 Update to select2 multiple statuses. 2023-11-14 17:09:43 +00:00
Andrew Malsbury a0cd266c8b Add Client-Replied to ticket sort dropdown 2023-11-14 15:53:04 +00:00
johnnyq 69e9691de9 Remove elevation CSS tag from tickets as this was not consistent and unnessary 2023-11-06 14:43:19 -05:00
o-psi 53c11edc8c Update constructs to not have parenthesis. 2023-10-20 15:25:52 -05:00
johnnyq 8cfa0e97d4 Allow ticket priority and status to be searchable in main tickets view 2023-10-04 22:02:08 -04:00
johnnyq b839f188ef Allow Contact name, Vendor name and asset_name to be searchable under both client tickets and the main tickets view 2023-10-04 21:59:05 -04:00
johnnyq 301d798963 You can now change ticket priority, contact or ticket Assignment by clicking on the element in the ticket listing 2023-09-18 13:23:21 -04:00
johnnyq beaa56dc36 Removed Ticket assignment through edit ticket, has to be done within the ticket itself, properly update the status to assigned and pending-assignment based off whos assigned to the ticket 2023-09-17 18:36:48 -04:00
johnnyq b23631226b Updated and added more descriptive Ticket Statuses 2023-09-17 18:06:07 -04:00
johnnyq 54c1befed9 Added Confirmation to Delete and Archiving tasks, also fixed broken trips page 2023-09-05 19:02:52 -04:00
johnnyq 709cec8d7e More Icon Updating and matching 2023-08-20 15:06:08 -04:00
johnnyq dd46c5bcab Ticket watchers can now be add and deleted 2023-08-03 18:03:39 -04:00
johnnyq e7572c9e8f Rename vars sb to sort, o to order, p to page. This makes the code easier to understand and brings consistency 2023-07-08 12:34:28 -04:00
johnnyq 32c9a933ea Invoice Ticket design update, Added functionality for vendor ticket number, asset, login description and contact pin codes 2023-06-14 18:39:24 -04:00
johnnyq 1db519d820 Updated Tickets to use timeAgo function along with stand DateTime 2023-06-05 12:38:25 -04:00
johnnyq cb2b846418 New Tickets that have not been updated now have their whole rows bolded 2023-06-03 21:43:46 -04:00
johnnyq 29dd0f6dee Fix issue under client tickets listing where contact name would appear incorrectly 2023-05-25 15:52:27 -04:00