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itflow
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4,082 Commits 6 Branches 15 Tags 166 MiB
Commit Graph

238 Commits

Author SHA1 Message Date
Marcus Hill 2dc8e50ef8 Ticket - Notifications 
Allow notifying contacts & watchers of a ticket when they are added/updated (#937)
 2024-04-13 15:33:46 +01:00
johnnyq 7ca4163552 Ticket Details Update Do not show Invoice Button when Invoiced, do not show billable show Invoiced and the Invoice Number, fixed some padding 2024-04-10 11:27:58 -04:00
johnnyq 199185a279 Fix Rounding Percents for tasks and tickets 2024-04-08 20:11:40 -04:00
johnnyq 0acd737135 Hide Ticket Close button until all tasks are complete 2024-04-08 16:58:43 -04:00
johnnyq f4051fe718 Updated Ticket details to include Tasks Completion Status and Collaborators 2024-04-08 15:58:59 -04:00
johnnyq ae5f81d9b5 List all the ticket Callaborators in project details currenly it just gets the users that replied to tickets 2024-04-08 15:43:04 -04:00
johnnyq 6435ffde67 Added total time worked for all tickets in project details 2024-04-08 15:19:35 -04:00
johnnyq ea85094be8 Fixed Bulk Assign Ticket, UI Update on Ticket Details, added Project details to the right pane, moved Client and ticket details along with Assign Ticket to the top Ticket Header 2024-04-08 14:44:35 -04:00
johnnyq d2e11fca61 Remove the Add Contact to a ticket as this can be done at the top 2024-04-07 16:17:27 -04:00
johnnyq e3ff8854f9 Removed Task Descriptions as the name says it all 2024-04-06 22:07:29 -04:00
johnnyq e6e6c38db2 UI: Changed Reword to AI Reword and changed color from Primary blue to Secondary Gray so it doesnt get confuged with reply in ticket details 2024-04-06 21:54:59 -04:00
johnnyq 8473ee018f Removed Add Task Modal as this can be added inside the ticket 2024-04-06 21:44:42 -04:00
johnnyq f1833e1083 Updated ticket status color capabilities to use multiple color instead of a select few, added activate disable ticket statuses, fixed ticket status Left joins in a few more areas 2024-04-01 16:27:05 -04:00
Marcus Hill 7df1d419fa Ticket Statuses from DB / use left join instead of a function, hard-code system statuses 2024-03-29 23:20:52 +00:00
wrongecho 2e95b7cb6e
Merge branch 'master' into ticket-statuses 2024-03-29 11:58:53 +00:00
Marcus Hill 667a93210c Ticket Statuses from DB 2024-03-29 11:22:32 +00:00
johnnyq 89a1c5d2d8 Added Ticket Templates and the ability to add Tasks to the template, reworked the ticket details tasks and adding tasks 2024-03-28 21:09:32 -04:00
johnnyq e42c5bc2f5 Major UI Updates to projects, created project details which display project stats tickets and tasks, tickets can be linked to a project, soon will add all users who contributed to a project and some more stats along with a nice timeline from created to deadline 2024-03-27 22:27:56 -04:00
johnnyq 720a4af44e Fixed Missing Invoice Button when ticket is closed 2024-03-27 11:02:45 -04:00
johnnyq 0931f60764 Ticket Details Tidy Buttons and Ticket Details 2024-03-26 16:08:32 -04:00
johnnyq c052850465 Automatic submit when Assign Tech is selected 2024-03-26 15:41:16 -04:00
johnnyq cdc87562c9 Ticket Details UI Enhancements, Dont display entity cards if no data, Moved Add Entities to the Top Bar along with Invoice and Close Ticket. Combine the Client Details and Assign Card into one card, and Tidy Work 2024-03-26 15:11:57 -04:00
johnnyq 038e7e4a52 Add Task Completion Date and Time Stamp 2024-03-26 14:10:14 -04:00
johnnyq 31184dab62 Moved Tasks Card under Details, Added tje ability to Edit and mark a task complete 2024-03-26 14:06:32 -04:00
johnnyq e2733fecb7 Some initial beginnings of task management in tickets, currently you can create and delete them more to come 2024-03-25 16:43:56 -04:00
Marcus Hill 796ba6633e Ticket status colours 
Standardize ticket statuses via function
 2024-03-24 10:12:02 +00:00
johnnyq 5ebc6ffde8 Feature Added ability to select a ticket location for location based, still need to add more to this functionality 2024-03-23 16:24:40 -04:00
johnnyq 79ea97410e Feature Show who last replied in ticket listings 2024-03-23 15:59:02 -04:00
johnnyq eda78f0927 Moved Ticket Viewing to the top if someone is viwing the ticket the same time you are 2024-03-22 15:44:24 -04:00
johnnyq 3974055bff Missing Div 2024-03-22 15:33:52 -04:00
johnnyq 900df014b7 Do not show Responses if the count is 0 2024-03-22 13:35:48 -04:00
johnnyq 4cfbfb1a73 Improved spae utiliztion in ticket details by Removing the Extra Card on the left and right panes 2024-03-22 13:25:13 -04:00
Marcus Hill f9a5ca1ef8 Ticketing updates 
- Bugfix: Prevent tickets from being assigned to disabled techs
- Bugfix: Un-assign all open tickets when a tech account is disabled
- Allow auto-assignment of recurring/scheduled tickets to an agent/tech (#901)
- Rework layout of recurring/scheduled ticket modal
 2024-03-17 11:09:53 +00:00
Johnny cb57a1e86b
Merge branch 'master' into ticketing-hide-functions-closed 2024-03-02 19:48:44 -05:00
Marcus Hill b9431645d3 Ticket Statuses 
Standardize on 5 consistent ticket states:-
- New (Red/Danger)
- Open (Blue/Primary)
- On Hold (Green/Success)
- Auto Close (Dark/black)
- Closed (Dark/black)

Update parts of the app where these have deviated from, as they have not been updated everywhere.
Other states may be configurable in future via custom fields.
 2024-03-03 00:13:29 +00:00
Marcus Hill 3084e9e0d3 Ticketing (and Invoicing) 
- Hide the ability to add/delete watchers when a ticket is closed
- Hide watchers card entirely when tickets are closed, if the ticket had no watchers
- Hide the ability to schedule a ticket when a ticket is closed
- Don't include tickets in an auto-close state in the sidebar ticket counts
- Small edit to the ticket closure wording to account for requests and issues
- Small edits to invoice emails text
 2024-03-02 18:31:01 +00:00
o-psi b31f1b4c49 add ticket description to AI Query 2024-02-21 11:16:40 -06:00
johnnyq 2a4efe629f Move Repky buttons and Control on one row removed the Timer Icon just use boxes for time as this is assumed 2024-02-15 18:24:07 -05:00
johnnyq 16a8e3d828 UI: Wrap tickert detail UI into 3 card sections for ease of seperation 2024-02-15 18:19:18 -05:00
Marcus Hill 25d242dc86 Enhance ticket reply button 
- Better logic on when the button should default to private/public
- Fix the new plane icon not showing when the button was checked/unchecked
 2024-02-12 18:10:37 +00:00
johnnyq ddb8061404 [FEATURE] Added AI Rewording Functionality to Create Ticket, Ticket Reply, Create Document and Edit Document, more to come 2024-02-11 00:13:10 -05:00
o-psi 2bf0a2aef8 cleanups 2024-02-09 22:49:12 +00:00
o-psi 6e14406364 Update Calendar to show past scheduled tickets as different colors based on status. 2024-02-09 22:06:34 +00:00
Andrew Malsbury 6c247e0f58
Merge branch '0.1.7' into scheduled-tickets 2024-02-01 21:42:24 -06:00
johnnyq 3b71e6132e Change Respond icon from check mark to a paper plane in ticket view 2024-01-20 22:08:41 -05:00
o-psi 13cf4df473 Scheduled Tickets 2024-01-18 19:50:01 +00:00
johnnyq 6c9fa7a607 Fix the ticket reponse count to not count archived replies 2024-01-03 18:29:32 -05:00
johnnyq d8edf339c4 Clean up Ticket Printing: When printing a ticket do not show interactive elements 2024-01-03 18:23:39 -05:00
johnnyq a9dfc0d5fe Add the ability to delete a ticket watcher 2023-12-27 17:21:17 -05:00
johnnyq a9d49c9785 Spurced up ticket Attachments view in ticket details 2023-12-27 17:02:04 -05:00