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itflow
mirror of https://github.com/itflow-org/itflow
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4,396 Commits 6 Branches 15 Tags 166 MiB
Commit Graph

260 Commits

Author SHA1 Message Date
johnnyq 918c202e83 Remove Dup AI Reword Button 2024-08-24 16:29:01 -04:00
johnnyq d9299e8e28 Fix AI Reword Button, removed Status Icon 2024-08-24 16:24:14 -04:00
johnnyq bdd7c7e993 UI/UX Updates to Ticket Details, Reduce the start, pause timer and reset button and use pause and play icons instead, use block buttons for Type of Response 2024-08-24 16:14:40 -04:00
johnnyq a152a4a1a0 Update Ticket Details Page, remove the non working selectable comment type ad wrapped the Ticket Reply in a card body 2024-08-24 15:58:45 -04:00
wrongecho ad9b69ae10 Remove extra php closing tag 2024-08-17 23:34:23 +01:00
wrongecho d80334a7cf Ticketing updates - guest view & resolved vs closed 
- Swap autclose for resolved to allow temporarily re-opening resolved tickets for 72 hrs after closure
- Add guest view URL for tickets
 2024-08-17 23:24:15 +01:00
wrongecho ccdfd96f56 Tickets & Tasks 
- Add ability to un-complete/undo a completed task
- Require CSRF verification when deleting tickets and tasks
 2024-08-15 23:52:25 +01:00
johnnyq ea77c7567d Updated UI badge element to use yes and no for billable tickets 2024-06-17 17:38:05 -04:00
johnnyq 41ac390173 MAJOR Feature Update - Backup before updating Migrated Asset Network info to a seperate table to allow for multiple interfaces per asset 2024-06-11 21:36:03 -04:00
johnnyq 8bc7c849ef Feature: Added the ability to edit the order of the tasks this is not the best solution but works we recommend setting them in orders of 5 or 10 so there is wiggle room to add tasks in between 2024-06-03 19:36:16 -04:00
johnnyq b47f543534 Ticket Events now shows everything logged in the ticket by auditing logs 2024-06-01 20:04:37 -04:00
johnnyq ecbeb12990 Fix broken page over the shortened tag query in client details and ticket details.php 2024-05-31 16:51:52 -04:00
johnnyq 63f740e22f Move total time worked to 3rd column in ticket details 2024-05-30 19:42:08 -04:00
johnnyq 7db9a7de73 Fix Telemetry check 2024-05-30 18:57:33 -04:00
johnnyq 14c814c5b8 Made Public Comment and Email Default Selected option 2024-05-30 16:45:20 -04:00
johnnyq 2149a33bd5 Added Email Client to ticket details, Public Comment does not email the client or watchers anything, but can view it in the ticker portal 2024-05-30 16:36:38 -04:00
johnnyq 237ba1dd20 Removed Custom CSS for ticket was able to make work with CSS Library bootstrap, asjusted spacing and layout of ticket response controls, 2024-05-30 15:35:02 -04:00
johnnyq 8c007ea7b1 Calculate more ticket response counts 2024-05-30 15:05:13 -04:00
johnnyq f091d94282 Ticket Response UI Update Public Comment and Internal Note work now, added Events and Tasks to the Responses stil WIP there 2024-05-30 14:53:49 -04:00
johnnyq db5ec8912a More UI Updates to ticket comments 2024-05-30 13:56:30 -04:00
johnnyq 7eb6c2ac7f Initial rework on UI for public comments, private notes and ticket events 2024-05-30 13:49:52 -04:00
Marcus Hill 159c1d78a0 Ticket categories 
Add basic support for categorising tickets (e.g. Software/Network)
 2024-05-26 22:49:57 +01:00
Marcus Hill 2dc8e50ef8 Ticket - Notifications 
Allow notifying contacts & watchers of a ticket when they are added/updated (#937)
 2024-04-13 15:33:46 +01:00
johnnyq 7ca4163552 Ticket Details Update Do not show Invoice Button when Invoiced, do not show billable show Invoiced and the Invoice Number, fixed some padding 2024-04-10 11:27:58 -04:00
johnnyq 199185a279 Fix Rounding Percents for tasks and tickets 2024-04-08 20:11:40 -04:00
johnnyq 0acd737135 Hide Ticket Close button until all tasks are complete 2024-04-08 16:58:43 -04:00
johnnyq f4051fe718 Updated Ticket details to include Tasks Completion Status and Collaborators 2024-04-08 15:58:59 -04:00
johnnyq ae5f81d9b5 List all the ticket Callaborators in project details currenly it just gets the users that replied to tickets 2024-04-08 15:43:04 -04:00
johnnyq 6435ffde67 Added total time worked for all tickets in project details 2024-04-08 15:19:35 -04:00
johnnyq ea85094be8 Fixed Bulk Assign Ticket, UI Update on Ticket Details, added Project details to the right pane, moved Client and ticket details along with Assign Ticket to the top Ticket Header 2024-04-08 14:44:35 -04:00
johnnyq d2e11fca61 Remove the Add Contact to a ticket as this can be done at the top 2024-04-07 16:17:27 -04:00
johnnyq e3ff8854f9 Removed Task Descriptions as the name says it all 2024-04-06 22:07:29 -04:00
johnnyq e6e6c38db2 UI: Changed Reword to AI Reword and changed color from Primary blue to Secondary Gray so it doesnt get confuged with reply in ticket details 2024-04-06 21:54:59 -04:00
johnnyq 8473ee018f Removed Add Task Modal as this can be added inside the ticket 2024-04-06 21:44:42 -04:00
johnnyq f1833e1083 Updated ticket status color capabilities to use multiple color instead of a select few, added activate disable ticket statuses, fixed ticket status Left joins in a few more areas 2024-04-01 16:27:05 -04:00
Marcus Hill 7df1d419fa Ticket Statuses from DB / use left join instead of a function, hard-code system statuses 2024-03-29 23:20:52 +00:00
wrongecho 2e95b7cb6e
Merge branch 'master' into ticket-statuses 2024-03-29 11:58:53 +00:00
Marcus Hill 667a93210c Ticket Statuses from DB 2024-03-29 11:22:32 +00:00
johnnyq 89a1c5d2d8 Added Ticket Templates and the ability to add Tasks to the template, reworked the ticket details tasks and adding tasks 2024-03-28 21:09:32 -04:00
johnnyq e42c5bc2f5 Major UI Updates to projects, created project details which display project stats tickets and tasks, tickets can be linked to a project, soon will add all users who contributed to a project and some more stats along with a nice timeline from created to deadline 2024-03-27 22:27:56 -04:00
johnnyq 720a4af44e Fixed Missing Invoice Button when ticket is closed 2024-03-27 11:02:45 -04:00
johnnyq 0931f60764 Ticket Details Tidy Buttons and Ticket Details 2024-03-26 16:08:32 -04:00
johnnyq c052850465 Automatic submit when Assign Tech is selected 2024-03-26 15:41:16 -04:00
johnnyq cdc87562c9 Ticket Details UI Enhancements, Dont display entity cards if no data, Moved Add Entities to the Top Bar along with Invoice and Close Ticket. Combine the Client Details and Assign Card into one card, and Tidy Work 2024-03-26 15:11:57 -04:00
johnnyq 038e7e4a52 Add Task Completion Date and Time Stamp 2024-03-26 14:10:14 -04:00
johnnyq 31184dab62 Moved Tasks Card under Details, Added tje ability to Edit and mark a task complete 2024-03-26 14:06:32 -04:00
johnnyq e2733fecb7 Some initial beginnings of task management in tickets, currently you can create and delete them more to come 2024-03-25 16:43:56 -04:00
Marcus Hill 796ba6633e Ticket status colours 
Standardize ticket statuses via function
 2024-03-24 10:12:02 +00:00
johnnyq 5ebc6ffde8 Feature Added ability to select a ticket location for location based, still need to add more to this functionality 2024-03-23 16:24:40 -04:00
johnnyq 79ea97410e Feature Show who last replied in ticket listings 2024-03-23 15:59:02 -04:00