wrongecho
ae80bba5ce
Deleting recurring tickets - correctly pull subject/frequency
2024-02-16 12:20:49 +00:00
wrongecho
793a4f9c8e
Recurring ticket deletion wording
2024-02-16 12:18:36 +00:00
wrongecho
e6418046aa
Fix deleting recurring tickets
2024-02-16 12:15:55 +00:00
o-psi
cdf4118b09
Allow canceling scheduled tickets
2024-02-15 16:31:35 +00:00
Marcus Hill
2c7b65dad2
Recurring tickets
...
- Reword some areas to better separate recurring and scheduled tickets.
- Fix bulk actions not doing anything due to form name mismatch
2024-02-12 22:17:05 +00:00
Marcus Hill
b64df190ed
Ticket scheduling
...
- Prevent scheduling dates in the past (also for API keys expiry date)
- Correct the ticket URL in the agent email
- Update the onsite value in the database when scheduling a ticket
- Reword the internal note to include a user friendly time and whether the ticket is onsite/remote
2024-02-12 19:52:12 +00:00
johnnyq
48ba4445bf
Added LocalAI
2024-02-10 21:25:18 -05:00
johnnyq
a1d642c54b
You can now Test AI Rewording Functionality right from the AI Settings Screen
2024-02-10 21:15:05 -05:00
johnnyq
cb26d40090
Added AI Model to the AI settings
2024-02-10 15:24:25 -05:00
o-psi
12f6f86581
Update for long tickets
2024-02-10 02:42:37 +00:00
o-psi
5ac03e7086
Merge branch '0.1.8.2' of https://github.com/twetech/itflow into 0.1.8.2
2024-02-09 22:49:52 +00:00
o-psi
2bf0a2aef8
cleanups
2024-02-09 22:49:12 +00:00
o-psi
f0d2f5b02a
SonarCloud Cleanups
2024-02-09 16:40:51 -06:00
o-psi
6e14406364
Update Calendar to show past scheduled tickets as different colors based on status.
2024-02-09 22:06:34 +00:00
o-psi
c72a4a2413
Update ticket scheduled post actions.
2024-02-09 17:10:59 +00:00
Andrew Malsbury
3d3587a525
Merge branch 'master' into 0.1.8.2
2024-02-08 14:34:39 -06:00
o-psi
b3df9fc9f6
Fix email for iCal
2024-02-08 14:16:27 -06:00
o-psi
e2392c3c6c
Add iCal functionality
2024-02-08 12:59:36 -06:00
johnnyq
717f4d9e1a
Fix DB Download to include ITFlow in filename
2024-02-05 21:28:53 -05:00
johnnyq
74fb7931f0
Fix DB Download to include company name and ITFlow
2024-02-05 21:26:23 -05:00
johnnyq
dc69101624
[Feature] The Start of AI Integration within ITFlow
2024-02-05 21:01:34 -05:00
Andrew Malsbury
50b2c3ad6c
Merge branch 'itflow-org:master' into 0.1.8.2
2024-02-05 09:18:52 -06:00
johnnyq
e9c85297eb
Feature: Allow to upload custom fav icon under settings > Theme, icon is limited to .ico format only
2024-02-03 14:30:03 -05:00
Andrew Malsbury
6c247e0f58
Merge branch '0.1.7' into scheduled-tickets
2024-02-01 21:42:24 -06:00
johnnyq
96ff92d070
Feature: Bulk Edit Category, Client and Account for expenses
2024-01-31 17:09:35 -05:00
johnnyq
19f4e215de
feat. Bulk Reply To Tickets including create a private note
2024-01-31 15:24:54 -05:00
johnnyq
7975505823
feat. Updated Bulk Close Ticket to allow for a Private Note instead of public
2024-01-31 14:49:25 -05:00
johnnyq
5818c7fe18
feat. Added Contact Roles to Bulk Actions
2024-01-31 14:23:47 -05:00
johnnyq
00197cef96
feat: Bulk Set Contact Department / Group
2024-01-31 13:53:25 -05:00
johnnyq
da98f84774
Move the MailQueue Action out of the get email loop on close Bulk Tickets this prevent unessessary mysql connections
2024-01-30 16:55:04 -05:00
johnnyq
e524f1ce7c
Fix issue with adding slashes to close email config_from_name vars
2024-01-30 16:40:19 -05:00
johnnyq
731b60b07a
Feature: Added Bulk Ticket Closure
2024-01-30 16:04:29 -05:00
johnnyq
c6f1a25692
Feature: Added Bulk Set Priority on Tickets
2024-01-30 14:54:00 -05:00
johnnyq
db8ae13135
Feature: Add Bulk Move Folder Action to Client Documents and Files
2024-01-30 14:11:29 -05:00
johnnyq
5afacf78cf
Convert strip Percentage Decimal from decimal vlaue to percentage value on view form and then reconvert from Percent back to Decimal value on POST
2024-01-28 15:23:58 -05:00
johnnyq
b986f04a0c
Add More Configurable variabled for Stripe including such as Flat Rate and Percent Fees, expense vendor and expense category update guest stripe pay to take advantage of these vars and updated settings
2024-01-28 00:00:28 -05:00
johnnyq
777637277b
Fix Issue where if you edited first record that shared the same form input name like location then it would blank out the first record if edited this is fixed by adding bulk_ in front of the form Input names under the bulk modals not sure why this happens but this is the fix
2024-01-27 14:15:18 -05:00
johnnyq
50b00c5712
Feature: Bulk Edit Contact Phone Number useful where the share an Office Number but have seperate extensions
2024-01-27 13:45:11 -05:00
johnnyq
8b85ae377a
Updated the way Archived Items are displayed in asset list view and when editing, this will be standard going forward, added Bulk Set Asset Status, further work on improving the archived logic, assets is pretty much gold standard here now
2024-01-27 13:23:44 -05:00
johnnyq
7e50634c07
Added Bulk Assign contacts to Assets
2024-01-27 01:56:10 -05:00
johnnyq
1deba6eac5
Added Bulk Assign Location to Assets
2024-01-27 01:41:25 -05:00
johnnyq
f2719a612e
Feature: Bulk Action - Assign Location for contacts
2024-01-26 23:59:24 -05:00
johnnyq
dec2f484ab
added - between App Name and Task for ticket assignment email
2024-01-26 22:57:41 -05:00
johnnyq
a197151286
Update email wording on tech notify of assigned tickets
2024-01-26 22:35:40 -05:00
johnnyq
d7a58c01f9
Update bulk assign tech to only notify by one email with all tickets assigned instead of multiple same with notification, updated some wording as well and include a ticket count in the logging email and notification
2024-01-26 22:30:55 -05:00
johnnyq
6dbbb232ed
Update Bulk Ticket assign action: Updated button, not notifies newly assigned tech via email and in app notification and now logs properly
2024-01-26 20:21:55 -05:00
johnnyq
fd48d991d9
Feature: Ticket Bulk Actions Assign Tech has been added, still work in progress, update ticket reply added tech notification add logging, do not allow to assign ticket on closed ticket and more refinements
2024-01-26 17:12:57 -05:00
johnnyq
937397e9c0
Allow .vsdx and .drawio diagram files to be uploaded via client files
2024-01-25 12:01:09 -05:00
johnnyq
ad1ec7d338
Allow to set an optional queue time in bulk mail, update cron_mail_queue.php to only send mail after its queued_at date and time
2024-01-21 15:52:15 -05:00
johnnyq
413645154d
Feature: Add initial basic Bulk Mail Sending capabilities via client section
2024-01-21 14:15:10 -05:00