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itflow
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112 Commits

Author SHA1 Message Date
johnnyq 75b14b4f6f Update to change the client tag to singular as it references one record the table name should remain plural 2023-02-25 15:27:23 -05:00
Marcus Hill 67ea16e4fc Allow searching the main clients list by client tags. 
- DB Change: Prefixed columns in client_tags table with client_tags_
- Updated existing SQL references to client_tags.client_id and client_tags.tag_id to new names
- clients.php: Added SQL joins/where/groupby logic to allow searching via tags
 2023-02-25 19:00:31 +00:00
johnnyq f7552cd25a Finished up santizeInput Conv and UI updates 2023-02-23 16:09:37 -05:00
johnnyq 2b50302cf9 Fixed Ticket Regression which broke ticket asset, vendor and contact display 2023-02-21 11:42:24 -05:00
johnnyq 95f190c89d More UI work and santitizeInput migrations 2023-02-20 22:02:39 -05:00
johnnyq 32743e629d Fix issue when updating contact notes via contact details it overwrite every contacts notes more logging and alerting 2023-02-14 14:36:56 -05:00
Marcus Hill 5bb4296f14 Adjust core files to 4 spaces 2023-02-12 14:40:10 +00:00
Marcus Hill 615f317d2b General cleanup/formatting 2023-02-09 12:29:12 +00:00
Marcus Hill b36719eb99 General cleanup/tidying 2023-02-09 11:32:40 +00:00
johnnyq bdc71d3163 Make vendor selection work under create and edit ticket, also add vendor info card to ticket details This will be useful if you are also working with a vendor like Microsoft or Internet provider etc 2023-01-26 16:49:18 -05:00
johnnyq a8379e331d Added Updated Date Time on Ticket Details 2023-01-24 16:35:16 -05:00
Marcus Hill ad2390d0ea General tidy/spacing cleanups 2023-01-23 21:09:44 +00:00
Marcus Hill 0acfda64ba Fix service history hyperlink, tidy text a little (#384) 2023-01-19 20:51:34 +00:00
Marcus Hill 7e81882bff Separate out time tracking and collision detection JS into separate javascript files 2023-01-03 20:30:39 +00:00
Marcus Hill a780df5205 Change spacing to 4 spaces; general refactor/tidy up 2023-01-03 20:20:54 +00:00
Marcus Hill d8410d95b2 Rem old commented code 2023-01-03 20:00:01 +00:00
Marcus Hill d842dbb863 Revert "Hide invoice ticket button for techs" 
This reverts commit 6df24d859e.
 2022-12-29 22:29:54 +00:00
Marcus Hill 6df24d859e Hide invoice ticket button for techs 2022-12-28 20:51:24 +00:00
Johnny e48934791a
Merge pull request #503 from wrongecho/client-avatar 
Make separate avatar photo URLs for client/agent replies.
 2022-12-11 13:14:56 -05:00
Marcus Hill 0706af1608 Make separate avatar photo URLs for client/agent replies. Fixes #501 2022-12-11 10:50:16 +00:00
Marcus Hill 601b5f89e9 Email parse edits 2022-12-11 02:02:00 +00:00
johnnyq b6e540825f Format output for the proper code syntax, this should fix many various issues with output formatting and page breakage 2022-12-02 19:58:21 -05:00
johnnyq 7e9597d923 Updated Ticket Icons everywhere to a more suitable icon life-ring instead of a carnival ticket 2022-10-01 15:00:48 -04:00
johnnyq d7090d3286 Reworked Client Section URL routing to be standard with standard URL routing of ITFlow. It was just too confusing to mix to different URL routing operations 2022-09-18 14:00:31 -04:00
Marcus Hill fc3b83d43a Allow for tickets to be unassigned after being assigned to an agent. 
Hide accountants from ticket assignment list on ticket.php.
 2022-05-11 20:27:18 +01:00
Marcus Hill 0a483cf13a Only show active/non-archived agents for new ticket assignment 2022-04-16 12:32:23 +01:00
Marcus Hill ac42cb82a8 Fix closed by being in caps 2022-04-15 12:00:41 +01:00
johnnyq fd8188095e New Feature Enable/Disable ITFlow Modules now using the automated DB updater 2022-04-14 22:59:36 -04:00
Marcus Hill ca629801af Change all "AND" / "OR" to && / || 2022-04-14 18:40:51 +01:00
Marcus Hill f3ac8df7d5 Only run contact ticket stats if contact id is not null 2022-04-07 21:07:00 +01:00
johnnyq fdf9d67910 Allow to Add Ticket to an exiting invoice item line 2022-04-02 20:50:55 -04:00
johnnyq 3a872ae433 Allow invoicing a closed ticket 2022-04-02 20:07:36 -04:00
johnnyq 84087fde2f Seperated Service Ticket vars from current Ticket vars under ticket details was causing conflicting issues with Assign to, Invoice and Close ticket buttons 2022-04-02 20:05:19 -04:00
Johnny 974cac0e86
Merge pull request #411 from wrongecho/perms 
Role-based access permissions
 2022-03-27 14:44:29 -04:00
Marcus Hill e6a314d233 Prevent tech/accountant from performing certain tasks as per access matrix 2022-03-27 15:32:40 +01:00
Marcus Hill 42d917a0f4 Comments 2022-03-26 18:11:03 +00:00
Marcus Hill fb4da53026 Show who else is viewing the same open ticket as you 2022-03-26 18:05:20 +00:00
Marcus Hill 3019f6a5d4 Hide edit/delete buttons for closed tickets 2022-03-24 21:04:20 +00:00
Marcus Hill 34d6caa016 Client portal updates 2022-03-20 16:02:58 +00:00
Marcus Hill 76cad07566 Client portal initial - add functionality to post ticket replies 2022-03-19 19:10:36 +00:00
johnnyq 928af1d90d Added Ticket to Invoice functionality Thanks @aftechro 2022-03-11 20:24:03 -05:00
johnnyq f102c19692 DB Update Added Null Default to new meshcentral vars so it doesnt break when adding records, Added Service History #384 Thank you @aftechro for the idea. This has been added to asset list and ticket details and some UI updates to ticket details as well 2022-02-27 16:55:57 -05:00
Marcus Hill ea7f11f35f Show 'none' for assets where warranty isn't set 2022-02-27 17:40:11 +00:00
Marcus Hill e481accb79 Move details above asset, fix asset merging into other cards 2022-02-27 17:08:55 +00:00
AFTECH.RO 55f8ba652a
Update ticket.php 
- Display IP on Asset section so would be handy for the technician when troubleshooting
- Implement Asset warranty so the technician can take better decision regarding the asset fixing option (parts replacement under manufacturer warranty or in house parts replacement)
 2022-02-26 02:08:38 +00:00
Marcus Hill 797cd23c78 Comment invoice button as it does nothing right now 2022-02-24 18:32:07 +00:00
Marcus Hill a335f3be99 Ticketing updates 2022-02-24 17:57:41 +00:00
johnnyq 1829c7299e Made the php includes much more modular and simpler by lumping them all in 1 file inc_all.php instead of all over the place 2022-02-22 00:29:39 -05:00
johnnyq 0e3c457991 Reverted Modal Callback naming IDs, these do not follow the same logic as File Entity renaming 2022-02-05 13:43:52 -05:00
johnnyq ef8e9285aa More work on #324 Tickets 2022-01-23 21:23:45 -05:00