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itflow
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63 Commits

Author SHA1 Message Date
johnnyq ef8e9285aa More work on #324 Tickets 2022-01-23 21:23:45 -05:00
johnnyq 34969bc475 Fix for #305 2022-01-19 17:17:18 -05:00
johnnyq 7b6b597de4 used header tag for client name to standout 2022-01-14 00:41:51 -05:00
johnnyq 3d548f8e0f Swapped out uppercase for some Bolding under ticket details 2022-01-13 20:57:19 -05:00
johnnyq 29828f8653 Added client Tag Display under Client in Ticket Details 2022-01-13 15:20:49 -05:00
johnnyq 03e8c5148c Removed unused user_name VARs from ticket details 2022-01-13 15:15:49 -05:00
johnnyq b843f530d9 Fixed ticket details assigned to and closed by, do not show closed by if not closed, do not show time worked if no time was worked, added primary location Phone number under client if exists and other minor cleanups 2022-01-13 15:13:08 -05:00
Johnny 6a7b709a49
Merge pull request #270 from wrongecho/ticketing 
Ticketing updates
 2022-01-12 19:44:52 -05:00
Marcus Hill 7732264922 Remove edit/merge/delete options when a ticket is closed 2022-01-12 19:10:40 +00:00
Marcus Hill 4897c46cd5 Add merge ticket functionality 2022-01-12 19:01:17 +00:00
Marcus Hill e5f2740786 Fixed ticket delete button so it deletes the ticket, not the client 2022-01-12 15:36:55 +00:00
johnnyq d272214c2d Merge branch 'master' of github.com:johnnyq/itflow 2022-01-11 17:30:34 -05:00
AFTECH.RO b9358fed4b
Update ticket.php 2022-01-11 16:19:59 +00:00
AFTECH.RO a93098ddd6
Update ticket.php 
added more info to Details card
 2022-01-11 16:16:59 +00:00
AFTECH.RO f41d015e0d
Update ticket.php 
- added related tickets for same contact 
- future to do: when clock on related ticket number, open all tickets accordingly (open and closed)
 2022-01-11 15:56:15 +00:00
johnnyq 6f244a1170 Merge branch 'master' of github.com:johnnyq/itflow 2022-01-09 23:09:31 -05:00
johnnyq 4892e33201 Small Fixes 2022-01-09 23:09:11 -05:00
Johnny 8e821b6e13
Merge pull request #263 from wrongecho/ticket-reply-hide 
Hide reply box if ticket is in a closed state
 2022-01-09 22:57:57 -05:00
Marcus Hill 4f197a6287 Hide reply box if ticket is in a closed state 2022-01-09 22:57:56 +00:00
johnnyq 56625c37a1 Make last respnse field sortable under tickets and client tickets 2022-01-09 12:24:12 -05:00
Marcus Hill 43a85fd21c Disable assignment when ticket is closed 2022-01-08 21:17:59 +00:00
johnnyq b7f2053648 Modified time counter under tickets to use type field text instread of time as it was setting the hour and to 12 AM 2022-01-08 15:49:41 -05:00
johnnyq c87c45df85 Used card outline instead of a full card color to differentiate between public and private ticket replies, not sure if this is enough 2022-01-08 15:38:28 -05:00
johnnyq c8e789396b Moved Ticket Reply on top of comments for now more than likely will place it inside a modal 2022-01-08 15:18:32 -05:00
johnnyq 48116258b9 Remove the space between the icon and text on the details of ticket details as we are using Margin Right CSS for this 2022-01-08 15:13:09 -05:00
Marcus Hill c98be4c344 Add support for public/internal updates, using the existing 'email update to client' checkbox 2022-01-08 16:40:04 +00:00
Marcus Hill 8406779b3b Add time tracking to ticket 2022-01-08 16:12:04 +00:00
johnnyq c41daab0c9 Tidy DB file 2022-01-07 22:19:46 -05:00
johnnyq ee5ae53a41 Updated ticket details layout and added some additional functionality thanks to @aftechro 2022-01-07 18:20:16 -05:00
Marcus Hill a392ac0d85 Fix user initials in ticket reply 2022-01-07 16:17:04 +00:00
johnnyq c6bafa9420 Enhanced @wrongcho Link ticket assets Merge 2022-01-05 22:28:29 -05:00
Marcus Hill f6900ae993 Allow linking of asset to a ticket via edit modal 2022-01-04 20:22:27 +00:00
johnnyq de883f9ff5 Fixed Add Recurring and Edit Recurring Invoices going to a blank screen after submit this was due to a missing history_status var, Removed Activate and Deactivate from recurring list and the buttons from recurring details as this can be modified using edit recurring, Removed Redundant Force Send action on recurring list views, this can be accessed by going to the recurring details. 2022-01-02 13:39:25 -05:00
johnnyq b8a1af2e0f Show Ticket Reply Modified date if applicable 2022-01-02 01:50:18 -05:00
johnnyq ba584a57e0 BREAKING CHANGES - Many DB Updates - NOT POSSIBLE TO EASILY UPGRADE TO THIS - Completely reworked User Company Access Permssions, started working on Client Role so Clients can access their data and a bunch of other small fixes 2021-12-22 13:08:24 -05:00
johnnyq 100286738e Removed Unnessary DIVs under invoice/quote/recurring notes 2021-11-09 15:17:38 -05:00
johnnyq 592041087c Updated Ticket Details UI using the media Class and to include User avatar for Ticket replies and reducing the padding under ticket content and ticket replies by removing the <p> tag. Moved Edit and Delete for ticket replies to a elipsis using the card-tools class 2021-11-09 14:08:51 -05:00
johnnyq 2e5e1aee52 Phone numbers are all now formatted correctly per their length 2021-09-11 22:41:50 -04:00
johnnyq fa6bb33c7a Fied Contact Email showing under ticket details and Phone Number formatting 2021-08-28 12:54:21 -04:00
johnnyq f3053ffbd4 BREAKING CHANGES: Major Backend Code Changes Updated Foreign keys to prepend their table names ex invoice_client_id, switched most queries over to JOIN instead of = Combined contacts and location into client removed client email, phone etc fields, tons of small bug fixes, and other small UI changes all across the board 2021-08-27 23:14:06 -04:00
johnnyq 6a8283200f Added More red text to delete and cancel dropdown options Some UI Cleanup in ticket details 2021-08-21 01:06:29 -04:00
johnnyq 61710eecf6 Added the Ability to assign a contact from client in tickets 2021-08-21 00:42:06 -04:00
johnnyq 34093b50f9 Initial support for ticket status changes and emailing client ticket updates 2021-08-20 23:37:27 -04:00
johnnyq 5c46e57a21 Added Edit and delete ticket updates funtionality 2021-08-20 23:10:48 -04:00
johnnyq 11a932194a Added Updatd by User to each ticket update 2021-08-20 22:37:01 -04:00
johnnyq 131e04915b Added the ability to assign or unassign tickets 2021-08-20 22:12:29 -04:00
johnnyq 9a4b82eb6f Bump PhpMailer from 6.2.0 to 6.4.0 2021-04-07 20:55:07 -04:00
johnny@pittpc.com fa008d05bc Finished Ticket Number and Ticket Prefix 2021-02-08 21:29:29 -05:00
johnny@pittpc.com 5ee274ae67 Updated ticket status display logic to conform to the ticket priority display logic 2021-01-22 18:35:47 -05:00
johnny@pittpc.com 206c09d100 Added Ticket Status badge colors 2021-01-22 18:30:11 -05:00