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itflow
mirror of https://github.com/itflow-org/itflow
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4,357 Commits 6 Branches 15 Tags 166 MiB
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116 Commits

Author SHA1 Message Date
wrongecho d80334a7cf Ticketing updates - guest view & resolved vs closed 
- Swap autclose for resolved to allow temporarily re-opening resolved tickets for 72 hrs after closure
- Add guest view URL for tickets
 2024-08-17 23:24:15 +01:00
johnnyq 0c10b863b5 Use rounded badge for priority in client tickets to match 2024-06-23 00:16:41 -04:00
johnnyq ea77c7567d Updated UI badge element to use yes and no for billable tickets 2024-06-17 17:38:05 -04:00
johnnyq 7c10bbacd7 Fix not being able to filter tickets by using the search filter 2024-04-16 14:35:08 -04:00
johnnyq 51e80df71c Moved back Recurring Ticket, Invoices back in client side nav 2024-04-10 14:38:12 -04:00
johnnyq 730c1f4df3 Feature: You can now create a ticket from a ticket template 2024-04-03 15:41:20 -04:00
johnnyq f1833e1083 Updated ticket status color capabilities to use multiple color instead of a select few, added activate disable ticket statuses, fixed ticket status Left joins in a few more areas 2024-04-01 16:27:05 -04:00
johnnyq 5b9cc50bae Allow to search by ticket status name 2024-03-30 16:59:49 -04:00
Marcus Hill 7df1d419fa Ticket Statuses from DB / use left join instead of a function, hard-code system statuses 2024-03-29 23:20:52 +00:00
wrongecho 2e95b7cb6e
Merge branch 'master' into ticket-statuses 2024-03-29 11:58:53 +00:00
Marcus Hill 667a93210c Ticket Statuses from DB 2024-03-29 11:22:32 +00:00
johnnyq 08fc72ded7 Fix Last Reponse Column under tickets and client tickets use the ticket_reply_created_at instead of ticket_updated_at 2024-03-27 23:12:17 -04:00
johnnyq e42c5bc2f5 Major UI Updates to projects, created project details which display project stats tickets and tasks, tickets can be linked to a project, soon will add all users who contributed to a project and some more stats along with a nice timeline from created to deadline 2024-03-27 22:27:56 -04:00
Marcus Hill 5e63ef9a2a Ticket Statuses from DB 
First swing at this to share my progress, isn't ready to merge yet but would appreciate thoughts
 2024-03-24 22:36:21 +00:00
Johnny fe644317b6
Merge branch 'master' into ticket-cleanup 2024-03-24 10:56:43 -04:00
Marcus Hill ccb1bf9b0d General ticket updates/cleanup 
- Tickets & Client Tickets: General tidy up, fix broken vars, remove unneeded vars, add comments
- Client Portal: Show assigned agent for open tickets
 2024-03-24 11:31:46 +00:00
Marcus Hill 796ba6633e Ticket status colours 
Standardize ticket statuses via function
 2024-03-24 10:12:02 +00:00
johnnyq 534e02e2c7 Feature: Color ticket rows yellow if Last Response was from a client This will let you know you need to be the next responder 2024-03-23 16:03:52 -04:00
johnnyq 79ea97410e Feature Show who last replied in ticket listings 2024-03-23 15:59:02 -04:00
Marcus Hill b9431645d3 Ticket Statuses 
Standardize on 5 consistent ticket states:-
- New (Red/Danger)
- Open (Blue/Primary)
- On Hold (Green/Success)
- Auto Close (Dark/black)
- Closed (Dark/black)

Update parts of the app where these have deviated from, as they have not been updated everywhere.
Other states may be configurable in future via custom fields.
 2024-03-03 00:13:29 +00:00
johnnyq 1c50a0e314 UI: Center Aligned Billable under client tickets 2024-02-26 13:08:20 -05:00
Marcus Hill 78db33c5d5 Hide billable tickets when accounting is disabled 2024-02-24 11:50:13 +00:00
o-psi 724540da33 Make same changes to client pages as main recuring invoices and tickets 2024-02-15 15:51:11 +00:00
johnnyq 007d07d417 Added unbilled ticket wording per Pull Req #866 2024-01-28 15:57:27 -05:00
o-psi 3ea326b0ac Adjust filter to only show unbilled 2024-01-10 23:05:42 +00:00
o-psi 59cf07bf49 Update filter to allow for closed and open when looking for unbilled. 2024-01-10 22:23:29 +00:00
o-psi 87f1b9c0be Add filter to Client Tickets 2024-01-10 22:16:40 +00:00
o-psi b764506f28 Fix bug in client_tickets.php 2024-01-10 22:15:00 +00:00
o-psi a7ee5737af Add link to tickets screen on unbilled report 2024-01-10 22:12:46 +00:00
o-psi 3eaaf73744 Add more billable status functionality 2023-12-21 17:10:15 +00:00
johnnyq b6bc13ddd4 Removed Action Column on Client Tickets similar to the previous commit regarding Global Tickets 2023-12-09 15:08:32 -05:00
Marcus Hill c0eb94efc3 Ticketing updates 
- Client ticket view now defaults to showing Open tickets
- Client ticket view now has ability to quick filter between open/closed tickets
- Don't render modals for closed tickets (~6x performance boost 0.030 seconds before vs 0.005 seconds after) (we really need dynamic modals for ticketing!)
 2023-11-25 11:29:08 +00:00
johnnyq a300248f90 Remove the old add remove ticket watcher js code 2023-11-08 14:38:48 -05:00
johnnyq c94c88dc88 Show Archived Items for locations, vendors and assets and moved import exports to New DropDown 2023-10-31 16:16:15 -04:00
o-psi 53c11edc8c Update constructs to not have parenthesis. 2023-10-20 15:25:52 -05:00
johnnyq b839f188ef Allow Contact name, Vendor name and asset_name to be searchable under both client tickets and the main tickets view 2023-10-04 21:59:05 -04:00
johnnyq 301d798963 You can now change ticket priority, contact or ticket Assignment by clicking on the element in the ticket listing 2023-09-18 13:23:21 -04:00
johnnyq beaa56dc36 Removed Ticket assignment through edit ticket, has to be done within the ticket itself, properly update the status to assigned and pending-assignment based off whos assigned to the ticket 2023-09-17 18:36:48 -04:00
johnnyq 54c1befed9 Added Confirmation to Delete and Archiving tasks, also fixed broken trips page 2023-09-05 19:02:52 -04:00
johnnyq 0898732ee7 Added more archiving capabilities across the board also dont show delete if folder is not empty, still need to add show archived data 2023-08-28 16:21:09 -04:00
johnnyq dd46c5bcab Ticket watchers can now be add and deleted 2023-08-03 18:03:39 -04:00
johnnyq 1bacabc72b Prevent duplicate sort, order and page GET VARs in the URL when Clicking to Sort a field or Clicking a page number. We now unset the GET VAR arrays before recreating the URL GET Strings 2023-07-08 14:40:00 -04:00
johnnyq e7572c9e8f Rename vars sb to sort, o to order, p to page. This makes the code easier to understand and brings consistency 2023-07-08 12:34:28 -04:00
johnnyq 32c9a933ea Invoice Ticket design update, Added functionality for vendor ticket number, asset, login description and contact pin codes 2023-06-14 18:39:24 -04:00
johnnyq 1db519d820 Updated Tickets to use timeAgo function along with stand DateTime 2023-06-05 12:38:25 -04:00
johnnyq cb2b846418 New Tickets that have not been updated now have their whole rows bolded 2023-06-03 21:43:46 -04:00
johnnyq 29dd0f6dee Fix issue under client tickets listing where contact name would appear incorrectly 2023-05-25 15:52:27 -04:00
johnnyq 37fb696e63 Replace the remaining php files with nullable_htmlentites() 2023-05-11 18:27:48 -04:00
johnnyq c3a711d75d More TinyMCE in more places 2023-05-08 19:53:42 -04:00
johnnyq 018f52eb67 Revert for now added HTML Purify to client tickets as well 2023-05-08 14:38:42 -04:00