johnnyq
0cb3cdc26d
Moved all modals into /modals and updated all require links
2025-01-12 13:55:31 -05:00
johnnyq
98f9083bcb
Structure rework: Moved most php files that are included to /includes renamed pagination.php to filter_footer.php, updated all file to reference new filter_footer and includes
2025-01-11 14:47:32 -05:00
johnnyq
5a6cf0ccac
Revert Reoslved count as ins included when you click on Closed Add Mouse Hover Effects to Header Open and Closed Status
2024-10-31 13:39:51 -04:00
johnnyq
5af8d6934b
Add Resolved Tickets Count and Select option for tickets
2024-10-31 13:26:34 -04:00
johnnyq
c214c12d00
FEATURE: Auto Populate Create Ticket when selecting a template, remove old ticket mail parser code
2024-10-20 14:34:09 -04:00
wrongecho
23f776efa3
Permissions - clients and tickets
...
Enforce new permissions model in clients and tickets
2024-09-20 21:10:24 +01:00
johnnyq
847870a45a
Fixed undefined sort var by using php isset function in the filter header, added sort order icons to tickets
2024-09-20 14:35:26 -04:00
wrongecho
10fafacefe
Custom Roles & Permissions
...
Initial enforcement of custom roles & permissions - only on some pages via GET for now.
2024-09-20 17:59:49 +01:00
wrongecho
5dc9f47799
Tidying
2024-09-14 23:47:19 +01:00
wrongecho
c65db3431d
Tidying
2024-09-14 23:43:54 +01:00
johnnyq
760f07e665
Removed old comment
2024-09-09 18:06:59 -04:00
johnnyq
27dbbbb660
Fixed Bulk Merge issues by renaming ticket_id name var in bulk merge modal
2024-09-09 17:49:53 -04:00
wrongecho
64684e1248
Enforce CSRF for post/asset and post/account
...
Tiny bit of tidying
2024-09-08 22:52:38 +01:00
johnnyq
903bd47f5a
Allow Bulk Adding tickets to a Project from the Main Tickets Listing Page
2024-09-06 18:44:53 -04:00
johnnyq
27a9697542
Temporary diabled Bulk Ticket Merge in the Main Ticket view as it was not allowing a tech to be assigned from that view
2024-08-25 22:49:54 -04:00
Johnny
c0c810764a
Merge pull request #1006 from itflow-org/bulk-merge
...
Add bulk merge ticket feature
2024-08-25 15:20:43 -04:00
wrongecho
c69655a5bb
Add bulk merge ticket feature
2024-08-25 19:06:57 +01:00
wrongecho
573e2340df
Fix a bug that allows technicians to view tickets they shouldn't have access to
2024-08-25 15:32:40 +01:00
johnnyq
1bf80d3b15
Use TimeAgo for Ticket Created At column, use tooltip to show real date and time
2024-08-24 19:28:07 -04:00
wrongecho
d17b75b7bd
Bugfix: Resolved ticket counts
...
Prevent resolved tickets showing up in unassigned ticket / my ticket counts
2024-08-19 18:57:20 +01:00
wrongecho
d80334a7cf
Ticketing updates - guest view & resolved vs closed
...
- Swap autclose for resolved to allow temporarily re-opening resolved tickets for 72 hrs after closure
- Add guest view URL for tickets
2024-08-17 23:24:15 +01:00
Hugo Sampaio
1542a89922
small adjustment to show 0 completed tasks
2024-06-24 09:54:44 -03:00
johnnyq
ea77c7567d
Updated UI badge element to use yes and no for billable tickets
2024-06-17 17:38:05 -04:00
johnnyq
565f8162a4
Feature: Clients and Locations can now be searchable with multiple tags selected
2024-05-31 18:18:41 -04:00
johnnyq
8d87672b49
Tidy Tickets Collapse
2024-05-31 17:39:09 -04:00
johnnyq
0770c701b5
Continue to Show Advanced Search in Tickets Filter if assigned to is selected
2024-05-31 17:36:19 -04:00
Hugo Sampaio
d1aab02721
tasks table header
2024-05-16 11:04:25 -03:00
Hugo Sampaio
d4da95a6f1
show bar on html
2024-05-16 11:01:34 -03:00
Hugo Sampaio
edf9371ffa
show tasks progress bar on tickets view
2024-05-16 11:00:04 -03:00
johnnyq
7c10bbacd7
Fix not being able to filter tickets by using the search filter
2024-04-16 14:35:08 -04:00
johnnyq
237cc38c60
Remove the recurring link on main tickets as this is on the side nav
2024-04-11 11:18:48 -04:00
johnnyq
730c1f4df3
Feature: You can now create a ticket from a ticket template
2024-04-03 15:41:20 -04:00
johnnyq
f1833e1083
Updated ticket status color capabilities to use multiple color instead of a select few, added activate disable ticket statuses, fixed ticket status Left joins in a few more areas
2024-04-01 16:27:05 -04:00
johnnyq
5b9cc50bae
Allow to search by ticket status name
2024-03-30 16:59:49 -04:00
Marcus Hill
7df1d419fa
Ticket Statuses from DB / use left join instead of a function, hard-code system statuses
2024-03-29 23:20:52 +00:00
Marcus Hill
a961b8aa72
Ticket Statuses from DB / touchups
2024-03-29 12:08:02 +00:00
wrongecho
2e95b7cb6e
Merge branch 'master' into ticket-statuses
2024-03-29 11:58:53 +00:00
Marcus Hill
8607198c3e
Ticket Statuses from DB / add project id
2024-03-29 11:32:46 +00:00
Marcus Hill
667a93210c
Ticket Statuses from DB
2024-03-29 11:22:32 +00:00
johnnyq
08fc72ded7
Fix Last Reponse Column under tickets and client tickets use the ticket_reply_created_at instead of ticket_updated_at
2024-03-27 23:12:17 -04:00
johnnyq
e42c5bc2f5
Major UI Updates to projects, created project details which display project stats tickets and tasks, tickets can be linked to a project, soon will add all users who contributed to a project and some more stats along with a nice timeline from created to deadline
2024-03-27 22:27:56 -04:00
johnnyq
c9724bea0d
DB Update task, ticket and project templates added
2024-03-27 19:16:44 -04:00
Marcus Hill
5e63ef9a2a
Ticket Statuses from DB
...
First swing at this to share my progress, isn't ready to merge yet but would appreciate thoughts
2024-03-24 22:36:21 +00:00
Marcus Hill
ccb1bf9b0d
General ticket updates/cleanup
...
- Tickets & Client Tickets: General tidy up, fix broken vars, remove unneeded vars, add comments
- Client Portal: Show assigned agent for open tickets
2024-03-24 11:31:46 +00:00
johnnyq
2afb467503
Feature: Submit form when drop down are selected
2024-03-23 17:16:06 -04:00
johnnyq
79ea97410e
Feature Show who last replied in ticket listings
2024-03-23 15:59:02 -04:00
Marcus Hill
b9431645d3
Ticket Statuses
...
Standardize on 5 consistent ticket states:-
- New (Red/Danger)
- Open (Blue/Primary)
- On Hold (Green/Success)
- Auto Close (Dark/black)
- Closed (Dark/black)
Update parts of the app where these have deviated from, as they have not been updated everywhere.
Other states may be configurable in future via custom fields.
2024-03-03 00:13:29 +00:00
Marcus Hill
78db33c5d5
Hide billable tickets when accounting is disabled
2024-02-24 11:50:13 +00:00
o-psi
724540da33
Make same changes to client pages as main recuring invoices and tickets
2024-02-15 15:51:11 +00:00
johnnyq
726b023592
Renamed Scheduled Ticket Files to Recurring Ticket and made some more changes inside the files
2024-02-10 17:31:32 -05:00