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itflow
mirror of https://github.com/itflow-org/itflow
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164 Commits

Author SHA1 Message Date
johnnyq 08fc72ded7 Fix Last Reponse Column under tickets and client tickets use the ticket_reply_created_at instead of ticket_updated_at 2024-03-27 23:12:17 -04:00
johnnyq e42c5bc2f5 Major UI Updates to projects, created project details which display project stats tickets and tasks, tickets can be linked to a project, soon will add all users who contributed to a project and some more stats along with a nice timeline from created to deadline 2024-03-27 22:27:56 -04:00
johnnyq c9724bea0d DB Update task, ticket and project templates added 2024-03-27 19:16:44 -04:00
Marcus Hill ccb1bf9b0d General ticket updates/cleanup 
- Tickets & Client Tickets: General tidy up, fix broken vars, remove unneeded vars, add comments
- Client Portal: Show assigned agent for open tickets
 2024-03-24 11:31:46 +00:00
johnnyq 2afb467503 Feature: Submit form when drop down are selected 2024-03-23 17:16:06 -04:00
johnnyq 79ea97410e Feature Show who last replied in ticket listings 2024-03-23 15:59:02 -04:00
Marcus Hill b9431645d3 Ticket Statuses 
Standardize on 5 consistent ticket states:-
- New (Red/Danger)
- Open (Blue/Primary)
- On Hold (Green/Success)
- Auto Close (Dark/black)
- Closed (Dark/black)

Update parts of the app where these have deviated from, as they have not been updated everywhere.
Other states may be configurable in future via custom fields.
 2024-03-03 00:13:29 +00:00
Marcus Hill 78db33c5d5 Hide billable tickets when accounting is disabled 2024-02-24 11:50:13 +00:00
o-psi 724540da33 Make same changes to client pages as main recuring invoices and tickets 2024-02-15 15:51:11 +00:00
johnnyq 726b023592 Renamed Scheduled Ticket Files to Recurring Ticket and made some more changes inside the files 2024-02-10 17:31:32 -05:00
o-psi 2bf0a2aef8 cleanups 2024-02-09 22:49:12 +00:00
o-psi f71d3d9b19 finish rename scheduled tickets to recurring tickets in UI 2024-02-02 15:08:44 +00:00
johnnyq 19f4e215de feat. Bulk Reply To Tickets including create a private note 2024-01-31 15:24:54 -05:00
johnnyq 731b60b07a Feature: Added Bulk Ticket Closure 2024-01-30 16:04:29 -05:00
johnnyq c6f1a25692 Feature: Added Bulk Set Priority on Tickets 2024-01-30 14:54:00 -05:00
johnnyq 1deba6eac5 Added Bulk Assign Location to Assets 2024-01-27 01:41:25 -05:00
johnnyq f2719a612e Feature: Bulk Action - Assign Location for contacts 2024-01-26 23:59:24 -05:00
johnnyq 47d2ad993e Don't show checkboxes next to closed tickets 2024-01-26 21:44:03 -05:00
johnnyq 6dbbb232ed Update Bulk Ticket assign action: Updated button, not notifies newly assigned tech via email and in app notification and now logs properly 2024-01-26 20:21:55 -05:00
johnnyq fd48d991d9 Feature: Ticket Bulk Actions Assign Tech has been added, still work in progress, update ticket reply added tech notification add logging, do not allow to assign ticket on closed ticket and more refinements 2024-01-26 17:12:57 -05:00
Andrew Malsbury 7ecabbaf0d
Merge pull request #6 from twetech/ticket-billable-module 
Fix typo in accounting module condition
 2023-12-22 11:57:43 -06:00
o-psi 5dda94a1ec Fix typo in accounting module condition 2023-12-22 17:45:39 +00:00
Andrew Malsbury d448562a24
Merge branch 'itflow-org:master' into v0.1.2 2023-12-22 11:34:05 -06:00
Andrew Malsbury c8d3f3df69
Merge pull request #4 from twetech/client-replied-warning-badge 
Added autoclose to dark
 2023-12-22 11:21:41 -06:00
o-psi 77145432ee Added autoclose to dark 2023-12-22 17:19:00 +00:00
Andrew Malsbury 6bceb4b33b
Merge pull request #3 from twetech:client-replied-warning-badge 
Add ticket status color for "Client-Replied"
 2023-12-22 11:17:08 -06:00
o-psi 0535a903ee Add ticket status color for "Client-Replied" 2023-12-22 17:16:26 +00:00
Andrew Malsbury fc5507272e
Merge pull request #2 from twetech/Fix-for-user-IDs-in-tickets 
Fix ticket assignment filter bug
 2023-12-22 11:09:33 -06:00
o-psi 61a0086514 Fix ticket assignment filter bug 2023-12-22 17:06:48 +00:00
Andrew Malsbury a6d43d97af
Merge pull request #1 from twetech/Fix-for-user-IDs-in-tickets 
Fix ticket_assigned_to filter in SQL query
 2023-12-22 10:50:11 -06:00
o-psi eb29f74fab fix error messages in log 2023-12-22 16:25:36 +00:00
o-psi 7709627e5b Accounting module disable ticket billable options 2023-12-22 16:19:51 +00:00
o-psi dd7131cae1 Fix ticket_assigned_to filter in SQL query 2023-12-22 15:14:56 +00:00
johnnyq 11da9ff0d4 Fix Undefined Status Array errors in tickets 2023-12-21 18:59:57 -05:00
o-psi 3eaaf73744 Add more billable status functionality 2023-12-21 17:10:15 +00:00
johnnyq dccec2d5f5 Removed actions column from tickets as edit ticket and Delete should be done within the ticket itself, however you can still change priotity and assigned to within the list view. This makes a tremendous impact on performance as ticket details wont need loaded for each row Soon we will impelment bulk actions 2023-12-09 15:04:30 -05:00
Marcus Hill c0eb94efc3 Ticketing updates 
- Client ticket view now defaults to showing Open tickets
- Client ticket view now has ability to quick filter between open/closed tickets
- Don't render modals for closed tickets (~6x performance boost 0.030 seconds before vs 0.005 seconds after) (we really need dynamic modals for ticketing!)
 2023-11-25 11:29:08 +00:00
johnnyq 1f9c6578d5 Sanitize each Status in Array 2023-11-21 15:41:03 -05:00
johnnyq 3749cbfca1 Updated multiple ticket status selection 2023-11-21 15:22:38 -05:00
johnnyq 900ec75303 Reverted Multi Status Select using select2 in Ticket filtering as it broke existing filtering 2023-11-21 12:36:37 -05:00
Andrew Malsbury 35b709fa18 Merge branches 2023-11-14 18:31:30 +00:00
Andrew Malsbury f01d9d0530 Updated to use prepared statements as 2023-11-14 18:30:18 +00:00
Andrew Malsbury 4060bea7a6 Add new ticket status and refactor ticket status 
filter.
 2023-11-14 17:41:30 +00:00
Andrew Malsbury 973307524d Update to fix main screen 2023-11-14 17:23:13 +00:00
Andrew Malsbury 1d401874f3 Update to select2 multiple statuses. 2023-11-14 17:09:43 +00:00
Andrew Malsbury a0cd266c8b Add Client-Replied to ticket sort dropdown 2023-11-14 15:53:04 +00:00
johnnyq 69e9691de9 Remove elevation CSS tag from tickets as this was not consistent and unnessary 2023-11-06 14:43:19 -05:00
o-psi 53c11edc8c Update constructs to not have parenthesis. 2023-10-20 15:25:52 -05:00
johnnyq 8cfa0e97d4 Allow ticket priority and status to be searchable in main tickets view 2023-10-04 22:02:08 -04:00
johnnyq b839f188ef Allow Contact name, Vendor name and asset_name to be searchable under both client tickets and the main tickets view 2023-10-04 21:59:05 -04:00