Commit Graph

126 Commits

Author SHA1 Message Date
johnnyq 0cb3cdc26d Moved all modals into /modals and updated all require links 2025-01-12 13:55:31 -05:00
johnnyq 98f9083bcb Structure rework: Moved most php files that are included to /includes renamed pagination.php to filter_footer.php, updated all file to reference new filter_footer and includes 2025-01-11 14:47:32 -05:00
johnnyq 4e72925c21 BIG FIX: When accessing ticket, invoice, recurring invoice or quote details while in the client section of ITFlow keep the Client Side Nav instead of redirecting back to the Main Nav. This caused much confusion in the past. This will improve naviagtion in those areas greatly 2024-10-31 15:40:02 -04:00
johnnyq 5a6cf0ccac Revert Reoslved count as ins included when you click on Closed Add Mouse Hover Effects to Header Open and Closed Status 2024-10-31 13:39:51 -04:00
johnnyq c214c12d00 FEATURE: Auto Populate Create Ticket when selecting a template, remove old ticket mail parser code 2024-10-20 14:34:09 -04:00
johnnyq 04f0905397 Added sort order visual cues to every listing 2024-09-20 20:00:21 -04:00
wrongecho 23f776efa3 Permissions - clients and tickets
Enforce new permissions model in clients and tickets
2024-09-20 21:10:24 +01:00
wrongecho 10fafacefe Custom Roles & Permissions
Initial enforcement of custom roles & permissions - only on some pages via GET for now.
2024-09-20 17:59:49 +01:00
Marcus Hill cf322b17bc Hide the Export function when there are no records (locations, tickets, vendors) 2024-08-30 22:57:58 +01:00
johnnyq 1bf80d3b15 Use TimeAgo for Ticket Created At column, use tooltip to show real date and time 2024-08-24 19:28:07 -04:00
wrongecho d80334a7cf Ticketing updates - guest view & resolved vs closed
- Swap autclose for resolved to allow temporarily re-opening resolved tickets for 72 hrs after closure
- Add guest view URL for tickets
2024-08-17 23:24:15 +01:00
johnnyq 0c10b863b5 Use rounded badge for priority in client tickets to match 2024-06-23 00:16:41 -04:00
johnnyq ea77c7567d Updated UI badge element to use yes and no for billable tickets 2024-06-17 17:38:05 -04:00
johnnyq 7c10bbacd7 Fix not being able to filter tickets by using the search filter 2024-04-16 14:35:08 -04:00
johnnyq 51e80df71c Moved back Recurring Ticket, Invoices back in client side nav 2024-04-10 14:38:12 -04:00
johnnyq 730c1f4df3 Feature: You can now create a ticket from a ticket template 2024-04-03 15:41:20 -04:00
johnnyq f1833e1083 Updated ticket status color capabilities to use multiple color instead of a select few, added activate disable ticket statuses, fixed ticket status Left joins in a few more areas 2024-04-01 16:27:05 -04:00
johnnyq 5b9cc50bae Allow to search by ticket status name 2024-03-30 16:59:49 -04:00
Marcus Hill 7df1d419fa Ticket Statuses from DB / use left join instead of a function, hard-code system statuses 2024-03-29 23:20:52 +00:00
wrongecho 2e95b7cb6e
Merge branch 'master' into ticket-statuses 2024-03-29 11:58:53 +00:00
Marcus Hill 667a93210c Ticket Statuses from DB 2024-03-29 11:22:32 +00:00
johnnyq 08fc72ded7 Fix Last Reponse Column under tickets and client tickets use the ticket_reply_created_at instead of ticket_updated_at 2024-03-27 23:12:17 -04:00
johnnyq e42c5bc2f5 Major UI Updates to projects, created project details which display project stats tickets and tasks, tickets can be linked to a project, soon will add all users who contributed to a project and some more stats along with a nice timeline from created to deadline 2024-03-27 22:27:56 -04:00
Marcus Hill 5e63ef9a2a Ticket Statuses from DB
First swing at this to share my progress, isn't ready to merge yet but would appreciate thoughts
2024-03-24 22:36:21 +00:00
Johnny fe644317b6
Merge branch 'master' into ticket-cleanup 2024-03-24 10:56:43 -04:00
Marcus Hill ccb1bf9b0d General ticket updates/cleanup
- Tickets & Client Tickets: General tidy up, fix broken vars, remove unneeded vars, add comments
- Client Portal: Show assigned agent for open tickets
2024-03-24 11:31:46 +00:00
Marcus Hill 796ba6633e Ticket status colours
Standardize ticket statuses via function
2024-03-24 10:12:02 +00:00
johnnyq 534e02e2c7 Feature: Color ticket rows yellow if Last Response was from a client This will let you know you need to be the next responder 2024-03-23 16:03:52 -04:00
johnnyq 79ea97410e Feature Show who last replied in ticket listings 2024-03-23 15:59:02 -04:00
Marcus Hill b9431645d3 Ticket Statuses
Standardize on 5 consistent ticket states:-
- New (Red/Danger)
- Open (Blue/Primary)
- On Hold (Green/Success)
- Auto Close (Dark/black)
- Closed (Dark/black)

Update parts of the app where these have deviated from, as they have not been updated everywhere.
Other states may be configurable in future via custom fields.
2024-03-03 00:13:29 +00:00
johnnyq 1c50a0e314 UI: Center Aligned Billable under client tickets 2024-02-26 13:08:20 -05:00
Marcus Hill 78db33c5d5 Hide billable tickets when accounting is disabled 2024-02-24 11:50:13 +00:00
o-psi 724540da33 Make same changes to client pages as main recuring invoices and tickets 2024-02-15 15:51:11 +00:00
johnnyq 007d07d417 Added unbilled ticket wording per Pull Req #866 2024-01-28 15:57:27 -05:00
o-psi 3ea326b0ac Adjust filter to only show unbilled 2024-01-10 23:05:42 +00:00
o-psi 59cf07bf49 Update filter to allow for closed and open when looking for unbilled. 2024-01-10 22:23:29 +00:00
o-psi 87f1b9c0be Add filter to Client Tickets 2024-01-10 22:16:40 +00:00
o-psi b764506f28 Fix bug in client_tickets.php 2024-01-10 22:15:00 +00:00
o-psi a7ee5737af Add link to tickets screen on unbilled report 2024-01-10 22:12:46 +00:00
o-psi 3eaaf73744 Add more billable status functionality 2023-12-21 17:10:15 +00:00
johnnyq b6bc13ddd4 Removed Action Column on Client Tickets similar to the previous commit regarding Global Tickets 2023-12-09 15:08:32 -05:00
Marcus Hill c0eb94efc3 Ticketing updates
- Client ticket view now defaults to showing Open tickets
- Client ticket view now has ability to quick filter between open/closed tickets
- Don't render modals for closed tickets (~6x performance boost 0.030 seconds before vs 0.005 seconds after) (we really need dynamic modals for ticketing!)
2023-11-25 11:29:08 +00:00
johnnyq a300248f90 Remove the old add remove ticket watcher js code 2023-11-08 14:38:48 -05:00
johnnyq c94c88dc88 Show Archived Items for locations, vendors and assets and moved import exports to New DropDown 2023-10-31 16:16:15 -04:00
o-psi 53c11edc8c Update constructs to not have parenthesis. 2023-10-20 15:25:52 -05:00
johnnyq b839f188ef Allow Contact name, Vendor name and asset_name to be searchable under both client tickets and the main tickets view 2023-10-04 21:59:05 -04:00
johnnyq 301d798963 You can now change ticket priority, contact or ticket Assignment by clicking on the element in the ticket listing 2023-09-18 13:23:21 -04:00
johnnyq beaa56dc36 Removed Ticket assignment through edit ticket, has to be done within the ticket itself, properly update the status to assigned and pending-assignment based off whos assigned to the ticket 2023-09-17 18:36:48 -04:00
johnnyq 54c1befed9 Added Confirmation to Delete and Archiving tasks, also fixed broken trips page 2023-09-05 19:02:52 -04:00
johnnyq 0898732ee7 Added more archiving capabilities across the board also dont show delete if folder is not empty, still need to add show archived data 2023-08-28 16:21:09 -04:00