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itflow
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199 Commits

Author SHA1 Message Date
wrongecho 23f776efa3 Permissions - clients and tickets 
Enforce new permissions model in clients and tickets
 2024-09-20 21:10:24 +01:00
johnnyq 847870a45a Fixed undefined sort var by using php isset function in the filter header, added sort order icons to tickets 2024-09-20 14:35:26 -04:00
wrongecho 10fafacefe Custom Roles & Permissions 
Initial enforcement of custom roles & permissions - only on some pages via GET for now.
 2024-09-20 17:59:49 +01:00
wrongecho 5dc9f47799 Tidying 2024-09-14 23:47:19 +01:00
wrongecho c65db3431d Tidying 2024-09-14 23:43:54 +01:00
johnnyq 760f07e665 Removed old comment 2024-09-09 18:06:59 -04:00
johnnyq 27dbbbb660 Fixed Bulk Merge issues by renaming ticket_id name var in bulk merge modal 2024-09-09 17:49:53 -04:00
wrongecho 64684e1248 Enforce CSRF for post/asset and post/account 
Tiny bit of tidying
 2024-09-08 22:52:38 +01:00
johnnyq 903bd47f5a Allow Bulk Adding tickets to a Project from the Main Tickets Listing Page 2024-09-06 18:44:53 -04:00
johnnyq 27a9697542 Temporary diabled Bulk Ticket Merge in the Main Ticket view as it was not allowing a tech to be assigned from that view 2024-08-25 22:49:54 -04:00
Johnny c0c810764a
Merge pull request #1006 from itflow-org/bulk-merge 
Add bulk merge ticket feature
 2024-08-25 15:20:43 -04:00
wrongecho c69655a5bb Add bulk merge ticket feature 2024-08-25 19:06:57 +01:00
wrongecho 573e2340df Fix a bug that allows technicians to view tickets they shouldn't have access to 2024-08-25 15:32:40 +01:00
johnnyq 1bf80d3b15 Use TimeAgo for Ticket Created At column, use tooltip to show real date and time 2024-08-24 19:28:07 -04:00
wrongecho d17b75b7bd Bugfix: Resolved ticket counts 
Prevent resolved tickets showing up in unassigned ticket / my ticket counts
 2024-08-19 18:57:20 +01:00
wrongecho d80334a7cf Ticketing updates - guest view & resolved vs closed 
- Swap autclose for resolved to allow temporarily re-opening resolved tickets for 72 hrs after closure
- Add guest view URL for tickets
 2024-08-17 23:24:15 +01:00
Hugo Sampaio 1542a89922 small adjustment to show 0 completed tasks 2024-06-24 09:54:44 -03:00
johnnyq ea77c7567d Updated UI badge element to use yes and no for billable tickets 2024-06-17 17:38:05 -04:00
johnnyq 565f8162a4 Feature: Clients and Locations can now be searchable with multiple tags selected 2024-05-31 18:18:41 -04:00
johnnyq 8d87672b49 Tidy Tickets Collapse 2024-05-31 17:39:09 -04:00
johnnyq 0770c701b5 Continue to Show Advanced Search in Tickets Filter if assigned to is selected 2024-05-31 17:36:19 -04:00
Hugo Sampaio d1aab02721 tasks table header 2024-05-16 11:04:25 -03:00
Hugo Sampaio d4da95a6f1 show bar on html 2024-05-16 11:01:34 -03:00
Hugo Sampaio edf9371ffa show tasks progress bar on tickets view 2024-05-16 11:00:04 -03:00
johnnyq 7c10bbacd7 Fix not being able to filter tickets by using the search filter 2024-04-16 14:35:08 -04:00
johnnyq 237cc38c60 Remove the recurring link on main tickets as this is on the side nav 2024-04-11 11:18:48 -04:00
johnnyq 730c1f4df3 Feature: You can now create a ticket from a ticket template 2024-04-03 15:41:20 -04:00
johnnyq f1833e1083 Updated ticket status color capabilities to use multiple color instead of a select few, added activate disable ticket statuses, fixed ticket status Left joins in a few more areas 2024-04-01 16:27:05 -04:00
johnnyq 5b9cc50bae Allow to search by ticket status name 2024-03-30 16:59:49 -04:00
Marcus Hill 7df1d419fa Ticket Statuses from DB / use left join instead of a function, hard-code system statuses 2024-03-29 23:20:52 +00:00
Marcus Hill a961b8aa72 Ticket Statuses from DB / touchups 2024-03-29 12:08:02 +00:00
wrongecho 2e95b7cb6e
Merge branch 'master' into ticket-statuses 2024-03-29 11:58:53 +00:00
Marcus Hill 8607198c3e Ticket Statuses from DB / add project id 2024-03-29 11:32:46 +00:00
Marcus Hill 667a93210c Ticket Statuses from DB 2024-03-29 11:22:32 +00:00
johnnyq 08fc72ded7 Fix Last Reponse Column under tickets and client tickets use the ticket_reply_created_at instead of ticket_updated_at 2024-03-27 23:12:17 -04:00
johnnyq e42c5bc2f5 Major UI Updates to projects, created project details which display project stats tickets and tasks, tickets can be linked to a project, soon will add all users who contributed to a project and some more stats along with a nice timeline from created to deadline 2024-03-27 22:27:56 -04:00
johnnyq c9724bea0d DB Update task, ticket and project templates added 2024-03-27 19:16:44 -04:00
Marcus Hill 5e63ef9a2a Ticket Statuses from DB 
First swing at this to share my progress, isn't ready to merge yet but would appreciate thoughts
 2024-03-24 22:36:21 +00:00
Marcus Hill ccb1bf9b0d General ticket updates/cleanup 
- Tickets & Client Tickets: General tidy up, fix broken vars, remove unneeded vars, add comments
- Client Portal: Show assigned agent for open tickets
 2024-03-24 11:31:46 +00:00
johnnyq 2afb467503 Feature: Submit form when drop down are selected 2024-03-23 17:16:06 -04:00
johnnyq 79ea97410e Feature Show who last replied in ticket listings 2024-03-23 15:59:02 -04:00
Marcus Hill b9431645d3 Ticket Statuses 
Standardize on 5 consistent ticket states:-
- New (Red/Danger)
- Open (Blue/Primary)
- On Hold (Green/Success)
- Auto Close (Dark/black)
- Closed (Dark/black)

Update parts of the app where these have deviated from, as they have not been updated everywhere.
Other states may be configurable in future via custom fields.
 2024-03-03 00:13:29 +00:00
Marcus Hill 78db33c5d5 Hide billable tickets when accounting is disabled 2024-02-24 11:50:13 +00:00
o-psi 724540da33 Make same changes to client pages as main recuring invoices and tickets 2024-02-15 15:51:11 +00:00
johnnyq 726b023592 Renamed Scheduled Ticket Files to Recurring Ticket and made some more changes inside the files 2024-02-10 17:31:32 -05:00
o-psi 2bf0a2aef8 cleanups 2024-02-09 22:49:12 +00:00
o-psi f71d3d9b19 finish rename scheduled tickets to recurring tickets in UI 2024-02-02 15:08:44 +00:00
johnnyq 19f4e215de feat. Bulk Reply To Tickets including create a private note 2024-01-31 15:24:54 -05:00
johnnyq 731b60b07a Feature: Added Bulk Ticket Closure 2024-01-30 16:04:29 -05:00
johnnyq c6f1a25692 Feature: Added Bulk Set Priority on Tickets 2024-01-30 14:54:00 -05:00